This is one of the better Telstra stores, the people in there vary from hugely knowledgeable to…read moreable-to-sell-you-anything. For my business SIM needs this was fine.

I had a problem with my phone and the wonderful Shania was able to fix it in seconds, without…read morecharge. It's not the first, second, third or fourth time I have had Sunshine help me and they are always great, I cannot recommend them enough. So thanks to Georgia, Carlos, Shania and the rest of the team, much appreciated! Brian

Service was speedy, did what they said they would do. Great value. From a happy Samsung Note 10…read moreowner.

New store just opened in Dec2013. Has brought great customer service to Neeta City! Happy to have a…read moregreat local team, they helped fix my bill and saved me money by bundling my fixed, data and mobile to one bill. Thank you!

I've got my last two smart phones from these guys. Like most retail, the experience depends on…read moreexactly who you get to serve you. I've mostly had very positive experiences (though not all) - fast, efficient, friendly, knowledgeable. The only time that the service wasn't great I was in a hurry and had a trainee helping me... Argh! And the other staff weren't exactly very helpful towards the poor kid.

This store has plenty of competition as Optus, Vodafone and Allphones all have stores right next to…read morethis one in the World Square shopping centre. After deciding I needed a proper smartphone as my work Blackberry no longer cuts it - I was determined to sign up yesterday afternoon. Needless to say, I have signed up at this Telstra store. The same phone and plan was probably $10 cheaper at the competitors but having used Telstra mobile for the past decade and having no service issues - I was willing to pay for this reliability. I was tended to not long after entering the store by smiling staff as opposed to the Vodafone and Optus stores where I was left to browse phones and plans and had to get people's attention for service. So between the better customer service and carrier reputation - this store got my business this time.

Got my phone set up without any issues. Alicia quickly assisted me getting a pre-paid sim and…read moreactivate it within minutes. I previously purchased prepaid wifi there, and service was great as well.