I've gone to this guitar center a few times…read more.. You have to be aware of some rules. You need to bring your own headphones or otherwise have a way to listen to music you play without bugging people because it's not like where I used to go in Orange County where no one cared what you did.... It's also the flagship store and you might encounter some really weird things that have nothing to do with the people that worked there like I did. Some random middle-aged dude started popping off at one of the workers had to be escorted out while he cussed out about something that really made no sense. But the employer did a good job and the guy left and was probably yelling at other people later on.... In the end, I ended up with a wonderful piece of gear for a decent price. I love Roland instruments so that's what I got. I loaded it up in an Uber black with help from Josh with the guy to talk to on keyboards and probably all sorts of other stuff that I don't play like guitars.... And it just was one of those days where things aligned and I really felt good about everything... Anyway, you should check it out. ‍

I visited Guitar Center Hollywood on June 24 around 5:30 PM looking for a gig bag for my guitalele…read more My experience with one employee, Miguel in the guitar department, was extremely disappointing. When I asked for help, he quickly brushed me off and insisted there were no bags that would fit my instrument. He seemed completely unwilling to make any effort to check for alternatives. When I asked for his name, he actually hid his name tag in his shirt pocket and questioned why I needed it. When I requested to speak with a manager, he claimed there was no manager available and again questioned why I wanted one. The interaction felt dismissive, unprofessional, and left me feeling disrespected as a customer. Fortunately, security officer Nate took my concerns seriously and contacted a manager, Travis. While it took some time, Travis went into the back and found a mini guitar bag that fits my guitalele perfectly. Ironically, the solution was exactly what Miguel could have found if he had been willing to get up and look. I appreciate Nate and Travis for ultimately resolving the issue, but the behavior I experienced from Miguel was unacceptable. Customer service starts with treating people respectfully and making a genuine effort to help. but

I have been taking piano lessons here since last August and I love it! Such a great place to learn…read more All the staff are so encouraging, professional, and sweet. I love my teacher, Dylan!!! Susan Lee

I've been taking voice lessons here for the past 2 years and have had such an amazing time! The…read morestaff is so friendly and the instructors are so knowledgeable and helpful.

We love SCM and are so happy with our son's piano lessons…read more It's just the right mix of learning for our 8 year old to build on -- Most importantly, SCM gives back to the community with making music lessons accessible to all

Whenever I have called (total of three times in between different physical visits) the front desk…read morepeople are very pleasant to speak to. Whenever I have gone in person the people at the front desk are very hostile towards me. I know it's not because of how i'm speaking because all conversations over the phone have been completely positive. So why are they so horrible towards me when I walk in? Canceled my classes solely because of how hostile both the woman and man act every single time. Which is unfortunate because the music teacher I had was very knowledgeable.

I had a wonderful experience at this music shop! I came in to replace the strings on my daughter's…read moreguitar, and everything was done incredibly fast and with great quality. The owner is very friendly and truly passionate about what they do -- it makes such a difference! They also have an amazing selection of guitars from all over the world -- such a unique and interesting collection to explore. Thank you so much for the excellent service. Highly recommend this place!

I had a very negative experience at this music store. The owner was extremely rude and…read moredisrespectful toward me during my visit. He even used a racial slur toward me, which was completely unacceptable and made me feel uncomfortable and unwelcome. I expected to be treated with basic respect as a customer, but unfortunately, that was not my experience. Based on what happened, I would not recommend this store to others. There are plenty of other music stores where customers can expect respectful and professional treatment.

I took my guitar in for a little tuneup on my fret board. He was very nice as professional. Had it…read moredone the same day. Only a couple of hours. Came back exactly how I wanted it. You can tell they take pride in their work. Definitely coming back for any future guitar needs

Spoke with the owner George very accommodating and professionally friendly looking forward to doing…read morebusiness with this gentleman

We love Culver Music! My older boy took trombone classes here and my younger one is now taking…read morepiano. It's almost a year now and he's still enjoying it!

During my short visit in Los Angeles I am enjoying my voice lessons with Pat. Her patience with me…read morean adult beginner is very much appreciated and based on the conversation with a parents of her child student, a favorite. Also the fellow staff members were great with coordinating my lessons and sending helpful class reminders.

Friendly knowledgeable help…read more Steve and Gary and Mitch are great. I only bring my guitars to Boulevard!

My son came back from college and needed to get his strings replaced on his entry level acoustic. I…read morewanted to teach him about going to Local stores and supporting them, but this is not the place. The wanted to charge 45$ for a string replace. I said OK. Steven, the person who helped us said," If it is more to be done, I will notify before they do the work" I said ok. We stayed for an hour, and I had a great discussion with the owner about jazz guitarist Ted Greene. That was the highlight of the store, and I do encourage people to go and learn the history of the store. I got an email the following day saying my son's guitar was ready and the charge was about 70$!!!! To change strings! I emailed back and said you told me 45. Steven said the tech Clean the guitar, oiled the tuning gears. We didn't ask for that, nor did it need it. He never checked with me about the work that needed to be done. It looked like a way to mark up the service. Beware! I called the store and talked with Steven and said you quoted me 45$ He said, "I am not going to argue with you over the money, and we will give you what was quoted." This wasn't about arguing, this was about integrity. Go to the store for nostalgia and some Martin's but be careful for the services and price adjustments.

My first time here and it won't be my last! Loved the intimate space while watching one of my all…read moretime favorite female singers, Jonatha Brooke. The room is normally set up for sales but when a show is on the calendar the staff quickly clears it to set up the chairs for the audience. Since their first impromptu show back in 1968, McCabe's has been hosting the finest in folk, bluegrass, Americana, world music and more. It can accommodate 150-seats and is one of the best listening rooms in the world. The sound engineer was spot at this performance. Most of performers will play one of the guitars for sale here which helps keep this amazing shop going. *Located just off the 405 freeway @Centinela on Pico Blvd *Plenty of street parking (meters) *A few restaurants within walking distance if you want to grab a bite to eat before or after a show. *Guitar lessons available *FYI purchase show tickets online. You will get receive a confirmation email telling you that your name will be on a list at the door (you will not get physical tickets)

This review is specifically about an acoustic guitar setup in the service department…read more I paid $95 for the setup service. I am dissappointed in the results and would not recommend their repair or setup services. The final results show a lack of quality control. I love the vibe of McCabe's and the 'grab and play anything you want' attitude which is rare at guitar stores these days. The staff have always been welcoming and don't hover or bother you unless you have a question. I even saw what appeared to a homeless person come in and ask to use the bathroom and the staff was kind and treated the person with respect and care. I've been a long time visitor, and needed a setup done on an acoustic guitar so I thought I'd bring it in and give them some business. Because the store is about a 30-45 minute drive for me, I asked if they could do it while I waited around the neighborhood and they said they were backed up and likely wouldn't get to it that day. I said ok and left it there and they called me about 2 hours later to say it was done and ready to get picked up, so I completely could have just waited for it. I wasn't able to make it back to the store for a few days (because it's a long drive), and when I picked up the guitar I was in a hurry and didn't spend a lot of time checking it out in the store. I pulled it out for a quick few strums to make sure the high action near the body was fixed, and it was, so I packed up the guitar and brought it home. Lesson learned - spend time at the store/shop when you are picking up your guitar. Spend more time than you think you should, better to find any issues at the shop before you get home. When I got home and saw the guitar in better lighting, I noticed there were a bunch of areas where there was some wax or polish that was obviously not buffed out. So the first thing I did was to spend about 5 minutes going over the whole guitar with a soft cloth to try and buff out all of the polish. Not a big deal, but obviously nobody at the store did any final check of the guitar, or if they did they would have seen this and just didn't care to do anything about it - just felt like poor quality control and lack of care. (Also - this is a matte finish guitar, so I'm not sure you're supposed to put polish on it at all..?) Then once I finished buffing out all of the leftover wax/polish, I tuned it and up and immediately discovered that both the A and the G string were buzzing while being played open. So I ended up spending another 10-15 minutes doing a truss rod adjustment to get the guitar into playable condition. Another indication that nobody bothered to check or play the guitar after the tech put it back together, or they would have clearly heard the buzzing strings. Or they just didn't care enough to fix it. For $95 I would expect the guitar to be able to come out of the case and look and play well without me having to do any additional work. I'm sad to have had this experience with a store a I have really grown to appreciate and enjoy.