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    Vivint

    1.0 (6 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Vivint

    Security monitoring services

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    28 days ago

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    3 years ago

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    3 years ago

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    7 years ago

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    Fleenor Security Systems

    Fleenor Security Systems

    (1 review)

    I wish I knew why my Yelp profile says I'm in San Francisco; I'm in Oak Ridge. I cannot find the…read morereview I wrote earlier either and don't know if or where it was posted, I hope not on another company. (Edit: I just found and removed it, so no duplicate.) I'm writing a Fleenor review in an effort, perhaps, to save other people similar problems. I have had a worrisome and dissatisfying experience with Fleenor Security in Knoxville. They installed a system that malfunctioned continuously. They sent technicians out multiple times to fix, but never could figure out the problem. They finally conceded I might have a lemon and put in a whole new 'box.' It malfunctioned multiple times within a week. I told them I was done and just to cancel the agreement. The manager I spoke with agreed to cancel the monitoring fee for the year. But the monitoring fee was a small part of my expense. I told him, via email, that I agreed about the refund on the monitoring fee, but thought that as a show of good faith they should offer some sort of compensation for the bad equipment they sold me. I just got an email from said manager that the monitoring fee check was in the mail, but there was no mention of even a partial refund for bad equipment Aside from all the trouble this system has been, I feel financially cheated. UPDATE: When the owner saw this review on Yelp, he called me. He said he had not known anything about my case until reading my review. He was apologetic, offered to put in another type of system entirely or extend a partial refund on the faulty system installed. I am appreciative of his efforts.

    From the owner: Fleenor Security Systems is a locally-owned, private company who has been providing superior…read moreservice to homes and businesses since 1972 in Knoxville, TN & the surrounding areas. We've been doing business with the industry's top manufacturers for the better part of a century. As a result, Fleenor is privy to the latest and best technical innovations, and we have buying power that most companies simply can't offer. We've more than tripled in size over the past decade while retaining our steadfast commitment to customer service. Today, we're amongst the largest and fastest growing firms, remaining in the top 100 security companies in the US.

    Advanced Security Concepts

    Advanced Security Concepts

    (4 reviews)

    I never like to write the bad review, but with this one, really hit me hard I hired Chris to…read moreinstall cameras in my hotel, cabins and triplexes. It cost me a lot mone. promise me this system is excellent for business. I found out couple months later. That's all lie. I set up an appointment for him to meet my property manager over three times no-show every time I called him he was not truthful with me and he said he never read my text messages or see my calls. I tried not to confront the lies and set another appointment very disappointed again then he asked me to send him pictures of the cameras what he installed them himself picture of the main board purchased it from him, it's been over four months waiting for him to come back and fix the issues. I think this company too big too greedy and customer service is not he's priority anymore.

    I noticed that the owner decided to write a snarky comment about my bad review of his business…read more I think what the problem boils down to is integrity. I believe a business should provide the services they promise, when they promise and not ignore the customers they took money from because they feel the job is complete. Chris finally did call me and told me the reason he didn't respond was because he was dealing with personal issues, which is understandable, we all have those from time to time. Not once did he apologize or try to make right the substandard system he installed after the sale was final. As a business owner for 20 years, I understand that the sale isn't over once the payment clears. I think that the success of a business depends on how you treat your customers after the sale... I think Chris found that out the hard way. From my understanding, he is no longer in business.

    Vivint - securitysystems - Updated May 2026

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