If I could leave ZERO stars, I would! We tried them out for 6 months. Vival did a poor job of SEO and SEM, undid our web developers' work which they were not authorized to do, which cost us more money to remedy. Vivial then continued to bill us after we terminated our agreement, because they underhandedly coerced someone who is not authorized to make purchasing decisions into agreeing to extend our 6-month contract for another six months, just because he worked with Vivial to refine the keywords they were focusing on. It's like when your celphone company makes you extend your contract for another 2 years, just because you added data to your plan! Vivial has done nothing to remedy this situation. We paid for the original 6 months that was authorized. We weren't pleased with the service, so we discontinued. They are set on charging us an "early termination fee" for services that were NEVER RENDERED! I would never expect one of our clients to pay for services that we did not provide. That is just bad business. Instead of handling this professionally, they have instead sent us to collections for an $18000 early termination fee, for something we never agreed to in the first place. STAY AWAY!!! read more