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    Viva Energy

    5.0 (1 review)
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    9 months ago

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    Katrina K.

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    Axiom 360

    Axiom 360

    (38 reviews)

    Terrible service. Signed a contract and was ghosted for a week. Called a week later to follow up…read moreand was told they didn't see the contract was signed. Was also told I was going to be called back with an update. I called back a week later since I received no update and was told I would get a call back at the end of the day which I didn't. Then call the next morning I called and was told they won't be doing my project. Super unprofessional would not recommend this company what so ever. Clay is not the right man for the job and the owner shouldn't be doing business if he is going to be unprofessional like that.

    Axiom 360 did a fantastic job of getting my new roof and solar system installed quickly as we were…read morerunning against the clock to obtain the solar tax credit that was expiring at the end of 2025. The salesman, Jeff was extremely helpful and communicative in explaining to me our roofing options (needing replacement due to the prior roof's age) and the solar system we would need to minimize any future payments to PGE as well as obtaining tax credits and rebates. We had a complication in that we were in the process of purchasing the house and the purchase was not set to go final until early-mid December 2025. Also, the holidays. Axiom staff stepped up big time. Even though they had other projects in the works, they squeezed us in. These complications required continuous coordination between Axiom representatives with the prior home owner (who was still occupying the house), and separately me because the prior owner's agent made it clear that the sellers and buyers (me) were not to directly communicate. In other words, Axiom had to work this project with two "owners" of the house, owners that were instructed to not talk to each other. As I was a "newbie" to solar I had lots of questions (and a desire for perfection). Clay and Justin were extremely patient with me every time I emailed, called, texted or visited their shop (to drop off payments) to coordinate the work, and for them to explain exactly what was being installed and all the installation steps that were being taken. I especially want to call out Justin and Sean for making sure we got the system hooked up as quickly as possible to PGE to export energy to the grid. Sean came by twice after the installation was complete, first to ensure PGE would bless the hookup and second to walk me through the system and show me how to work the App. The roof looks great and the system is working great. I strongly recommend these folks for roofing and solar system installations.

    Photon Brothers - Wine Country ground mount residential solar

    Photon Brothers

    (62 reviews)

    Great job with the communication and install. 2 Tesla batteries and solar. Helped with all the…read morerebates too. Absolutely recommend.

    In February 2025 I was startled to learn from the PGE monthly statement that my system's solar…read moreproduction had declined by 29% year over year. I contacted the company that had installed Tesla batteries and additional solar panels in 2023 but received no support, just evasion and obfuscation. I contacted other installers about working on my problem, but they all turned me down. If anything, my search became even more difficult because of the midyear revision of the expiration date of the residential federal solar credit from yearend 2034 to yearend 2025. That seemed to intensify installer focus on securing and completing installation of new systems by the 12/31/25 dateline. By September I still had not found anyone to help me, but my luck changed that month. Some weeks before that I had looked at Photon Bros central California website but held off contacting them because a note there stated that they were doing repair work only for current customers. In September I decided to call and ask about them working on my problem in 2026. The person I spoke to took my name and phone number and said he would pass it on to Photon Brothers office in Colorado. In about a day or so I got a call from Service Coordinator Jake Brann and that set things into motion which resulted in power generation being almost entirely restored by early December. Service Tech Ruben Quintero discovered a defective junction box in which connections for a 10 panel array were burned out. He replaced the box and the connections. Ruben also noticed that an optimizer on another panel needed to be replaced. Jake ordered a replacement from SolarEdge. It took a while for that to be shipped but it was installed in early June. Monthly system output exceeds levels from two years ago.

    Sea Bright Solar

    Sea Bright Solar

    (2 reviews)

    I held out hope this company would take responsibility and treat their repeated failures as one‑off…read moremistakes. Instead, it's clear this is simply how they operate--followed by deflecting blame elsewhere. This company demonstrates a consistent pattern of poor communication, missed commitments, and lack of follow‑through. They were the original installers and were hired to replace our batteries. Site survey completed June 2025, plans approved November, permit held for four months--and still no installation. After I repeatedly chased them, they scheduled an install for 2/10/26, then canceled four days before due to missing parts. What followed: ignored calls, unanswered emails, empty apologies from management, and promises of "personal follow‑up" that never happened. Ultimately, they blamed the lease holder and walked away citing their contract for repair had been pulled. (no kidding after 10 months of having it in your lap without ANY end in sight). Based on documented timelines and repeated lack of communication, this experience reflects systemic operational issues rather than isolated errors.

    Excellent value for the money Much cheaper than Sun Run and…read morethey let me have the Energy Credit. I had a couple of small issues with installation. They came out quickly and repaired. Also brought me a refund check and a bottle of their wine from a local winery Couldn't say enough good things about service, quality and attention to details and a willingness to always make the customer happy!

    Viva Energy - solarinstallation - Updated October 2026

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