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AlchePharma Naturals

4.2 (6 reviews)
Closed • 9:00 am - 7:30 pm

AlchePharma Naturals Vitamins & Supplements Photos

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3 years ago

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3 years ago

Great service. Well stocked quality products and knowledgeable owner. Staff also appeared fairly to excellent knowledgeable.

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New Frontiers Natural Marketplace - New Frontiers Natural Marketplace in Solvang, CA

New Frontiers Natural Marketplace

4.3(157 reviews)
3.5 mi
•$
Locally owned & operated
Vegetarian friendly

What a lovely market if I lived closer I would definitely frequent it. Fabulous displays fresh…read morefood and interesting Knick knacks

I am a regular customer and I know what to expect at this store. If I order from the meat counter,…read morethey're usually friendly and do their job very well. The staff know me after so many years and they know what I like. That feels good as a customer. If I need deli-service I can toss a coin on the level of service I'll get. One time a young clerk stood in front of me and stared. No "hello, may I help you." I smiled as I looked at him and said- "Good morning?" I held hope that my example would help him mirror my behavior and be friendlier to the next person. At the coffee counter, my chances are 70/30 that I'll get poor service. It feels like they're doing me a favor. I drink black coffee. Simple and easy, yet it's usually an awkward experience. The supplement department staff is usually excellent and very helpful. The inventory is good. I usually find what I need. The produce section is well stocked. I like their avocados. I rarely need help, but the staff is always helpful and friendly when I do. I love the self-serve bulk spice and tea section. You can save so much money buying in bulk. Check-out cashiers can be very good and friendly or tepid. Considering how much I'm paying for the privilege to shop here, I shouldn't be so casual about this store, but there are few markets in the area. Customer service is a tough job, I understand.

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New Frontiers Natural Marketplace - Hanging out with family

Hanging out with family

New Frontiers Natural Marketplace - Bakery section

Bakery section

New Frontiers Natural Marketplace - Our organic salad bar has choices for everyone

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Our organic salad bar has choices for everyone

Vitamin & Herb Store - Fresh Veggie pick up Thursdays from Talley Farms

Vitamin & Herb Store

3.6(19 reviews)
21.8 mi
•$$$

This store/small business is fantastic. Happened to stumble on it -- so glad we did. The owner is…read morevery knowledgeable about vitamins and supplements. They have an array of products, including raw milk. We will be shopping at this business every week. Note: There's several negative reviews, mostly from the "Covid" time period. Well, it just came out that Fauci made up the rules. These reviews should be deleted, as they are incorrect re: "masking, six feet distancing" etc., etc. For reference, please see: https://www.dailymail.co.uk/news/article-13481839/dr-anthony-fauci-social-distancing-masks-prevent-covid.html?ns_mchannel=rss&ns_campaign=1490&ito=social-twitter_mailonline

I just walked into this store for the first time to get some aloe juice and talk about some more…read moreremedies I am interested in and as soon as I walked in the lady looked me and my daughter up and down with disgust! She saw that I caught her and said "oh I'm sorry"... (and something about uniforms) but I was walking out to fast to hear her. I've never been looked at like that in my life.. felt like a "Pretty Woman" moment for sure. I could have been a great valued customer! When people are looking to better their lives and ask advice, don't let your employees judgement make them never want to return!

Photos
Vitamin & Herb Store - Health Coach Angela Weitz's Fermentation Demo

Health Coach Angela Weitz's Fermentation Demo

Vitamin & Herb Store - New Launch! Ancient Nutrition Keto line now available in Orcutt

New Launch! Ancient Nutrition Keto line now available in Orcutt

Vitamin & Herb Store - Get your Sweet Sweat on through the holidays

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Get your Sweet Sweat on through the holidays

Platinum Performance - the front of the store

Platinum Performance

3.4(5 reviews)
0.8 mi

Using your performance CJ ON vets recommendation for lab with elbow Dysplasia, seems to be…read morehelping. We also are giving to other two for good nutrition. Easy to order and nice employees Called to order today and Melissa (I think) and I talked about fires. Asked if they were donating and she said yes. Along with sister company pallets of products. How awesome for displaced pets and their humans. I am sure many companies are helping out those affected and lost so much but so refreshing to hear her sincerity and genuine concern. Kudos

Sadly, the supplements are great, the quality is fantastic, my vets have all highly recommended…read morethis product, and my horse has done very well on it. But never, in my life, have I worked so hard to do business with a company!!!! They offer colic insurance which i signed up for with first Platinum Performance, and then Platinum Performance CJ under my vet's recommendation. My vet actually spent time working with the founders of the company and explained the high quality standards these products are produced under. Again, I do not have any complaints about the product. The customer service is the most frustrating bunch of people I have ever had to deal with. It started last winter with the covid "shortage" and my auto-ship was messed up. And it has been a battle ever since... I have had my card debited numerous times with a different amount than was invoiced via e-mail (approx $165 for a normal approx $70 charge) large random amounts that had nothing to do with product I was receiving. Debited at different times, as the other reviewed stated above, debited and don't receive the product for a week or so. I feel like I'm giving my credit card information to people who are totally incapable for handling this information. Again, I have NEVER experienced this with any other auto-pay/auto-ship program I have enrolled into. They have messed up so many times they kept sending me product to make up for it. I then had a surplus of product and explained i don't need then to send me any more for a while (I had three months sitting there) and they told me they would take away my insurance coverage! I followed the program, I provided payment information, and had even offered to pay for the product they sent! But if you stop for a month, they take away your colic insurance coverage, which is why you sign up for the auto-pay in the first place!! I had two months sitting in my barn at the beginning of September and called then to tell them not to send anything until October, knowing that i would be without coverage for a month. I spoke with the representative and we BOTH agreed the next payment date would be October 8 (which is the date I am paid). And guess what...yep, they messed up again! This morning I woke up to a text from my bank that they had debited my card this morning, OCTOBER 4!! You cannot talk to anyone but the customer service representatives. I have tried to reach upper management because I really feel that they are abusing financial information of clients. They do not take seriously the consequences of their random and untimely charges on the customer. I have had to pay overdraft fees because i budget, and they are not sticking to the schedule they have lined out!!!! I understand this organization has been bought out by Merck. I am now going to reach out to Merck to find out who is in charge of Platinum Performance and hopefully get some resolution. Again, product is great, but be prepared to check your credit card statement carefully and expect to have delays in shipment. Since Covid they seem to be running short a lot lately. A good friend of my also uses the product and has started over ordering in order to not run out... This country has been dealing with Covid now for a year and a half - those problems have had plenty of time to be addressed and worked out!!!

Photos
Platinum Performance
Platinum Performance - Goodies for our senior pup Gidget!

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Goodies for our senior pup Gidget!

AlchePharma Naturals - vitaminssupplements - Updated May 2026

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