Definitely NOT a 5star resort. They advertise a private beach. There is a beach on their sister hotel's property on Vitalis White Sands, off property- you need to drive to get there. Their infinity pool was closed off the 2 days we were there, it was raining, so the beach was not an option either. Our room flooded from the rain that seeped through the door from the balcony. The door to the balcony could not be opened due to the rain and the wood expanded. The phone did not work, the wifi was mediocre. The buffet was terrible. The clubhouse was a secondary eatery on the property but they do not advertise it. The executive
chef was seen all throughout our meals eating from the buffet line and eating m&m's from their food displays. We asked a waitress whether they will serve more eggs for breakfast, she said she will check and never came back. Needless to say, no eggs were refilled. Just a terrible place to be. read more