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    Vital Aesthetics

    5.0 (1 review)

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    On Point Med Spa & Wellness Center - Skincare based on science!!

    On Point Med Spa & Wellness Center

    2.3(3 reviews)
    9.3 mi

    This place is AMAZING!! Today was my second visit for Botox. One of the amazing things about this…read moreplace is they don't over inject but give you exactly what you need. I get half the botox of my prior office and it looks better! My face looked frozen before I started coming here. I've also had 2 facials with Lexi who is absolutely amazing. The massage chair is awesome too. You can get a membership for $100 per month & recieve one treatment per month - which is well worth it but the offer runs out today!!!

    I do not like giving bad reviews but I also do not like being treated rudely…read more We've come here quite a bit in the past , which equals a significant investment of money . We stopped for a while and just out of familiarity, decided to try this same spa again. Let me pause here to state that on many visits I was told by the staff that they were not certain how to do the payment method I was using for their system but we ALWAYS ALWAYS stopped at the desk to make payment. Fast forward to my most recent appointment where I was told would be free. We ended up getting a shot which I was under the impression was a sample but nevertheless knew would be no charge because Christy (the owner) said 'when you get your order in the mail you can give it back to me.' Also because the staff told me there would be no charge. By my interpretation that means no charge right? Because when we get our order, we are returning it. Ok? Maybe I missed something. When I told the owner, Christy, that I was told it would be free she sarcastically says to me 'where did you think the payment would come from? It has to come from somewhere.' I cannot spend my money with people who are sarcastic or rude to me. The Second issue is she repeated a few times that I had a balance from an old bill when I used to come there, which I did not know about and was not informed about. Her exact words were "well some people just run up out of here". That was the nail in the coffin. I have never and will never go into a business, use their service and "run up out of there". I am a business owner, I pay my bills and we went there for quite a while at the time. If my intentions were to steal services I wouldn't have been a return customer nor returned at this point. I've gone to the desk every single time on the way in AND on the way out. And as I mentioned earlier, many times those girls were young and had trouble manipulating the payment and didn't know what they were doing. That had nothing to do with us; we thought that we had paid and came back to our appointment the following week. We were never informed of anything afterwards. I'm fine with paying the past bill but will not be returning. Something I learned in Marketing 101 years ago was that 80% of your business comes from repeat business. I say that to say if I were a business owner, I probably would've not spoken to a customer like that and preferred to have them as a returning customer going forward. Lesson learned; very rude woman.I do not like giving bad reviews but I also do not like being treated rudely. We've come here quite a bit in the past , which equals a significant investment of money . We stopped for a while and just out of familiarity, decided to try this same spa again. Let me pause here to state that on many visits I was told by the staff that they were not certain how to do the payment method I was using for their system but we ALWAYS ALWAYS stopped at the desk to make payment. Fast forward to my most recent appointment where I was told would be free. We ended up getting a shot which I was under the impression was a sample but nevertheless knew would be no charge because Christy (the owner) said 'when you get your order in the mail you can give it back to me.' But also because the staff told me there would be no charge. By my interpretation that means no charge right? Because when we get our order, we are returning it. Ok? Maybe I missed something. When I told the owner, Christy, that I was told it would be free she sarcastically says to me 'where did you think the payment would come from? It has to come from somewhere.' I cannot spend my money with people who are sarcastic or rude to me. The second issue is she repeated a few times in this recent discussion that I had a balance from an old bill when I used to come there, which I did not know about and was not informed about. Her exact words were "well some people just run up out of here". That was the nail in the coffin. I have never and will never go into a business, use their service and "run up out of there". First,I am a business owner, I pay my bills and we went there for quite a while at the time. If my intentions were to steal services I wouldn't have been a return customer nor returned at this point. I've gone to the desk every single time on the way in AND on the way out (ironically even on this recent visit and was STILL told no fee) . Secondly, and as I mentioned earlier, many times those girls were young and had trouble manipulating the payment and didn't know what they were doing. That had nothing to do with us; we thought that we had paid and came back to our appointment the following week. Third, we were never informed of anything afterwards-and its been two years, which validates that the issue is on their end not the customers'. I'm fine with paying the past bill but will not be returning. Something I learned in Marketing 101 years ago was that 80% of your business comes from repeat business. I say

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    On Point Med Spa & Wellness Center
    On Point Med Spa & Wellness Center
    On Point Med Spa & Wellness Center

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    Dermatology Associates of Georgia - Dr. Marcus R. Stonecipher

    Dermatology Associates of Georgia

    2.0(6 reviews)
    1.7 mi

    Over all appointment went well. Just needed a skin check and a couple of skin issues frozen. One…read morearea was biopsied. No results communicated after three weeks. I sent a message in the portal...ignored. I called directly and was promised a call back. Nothing. No I don't recommend nor will o be going back.

    Went to have a spot checked on my nose in mid April at the Monroe, Ga location. I have been a…read morepatient there for years. They always have different PA's. Over the years I've had multiple procedures-biopsies, surgical removal, and cryo surgery. The PA Dylan decided I needed cryosurgery on my nose(burning the place with liquid nitrogen). That is was possible precancerous. The spot never bubbled, peeled, got red or anything. I called and left several messages with site manager Maya. Never heard back. I went to the office the next day-no practiceners were present only office staff. They took a picture of my nose-sent it to site manager Maya. Said it was odd that nothing happened on my nose. Cryo surgery is supposed to kill 2-3 layers of skin. Something should have peeled...something. Be wary of going here. No follow up, no return phone calls and they are very hard to reach at the actual office. They charged my insurance hundreds of dollars for this procedure. It is really insurance fraud. And yes a month later I still have spot on my nose. Be very careful choosing to go here when melanoma( which I have family history of) is life or death.

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    Dermatology Associates of Georgia

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    Vital Aesthetics - aestheticians - Updated May 2026

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