The staff is wonderful, from questions prior to leaving a deposit, scheduling an appointment,…read morequestions about weather and ordering and updates about packages shipped. Nick was awesome with our family shoot, including a child and we have beautiful photos to enjoy for a long time! Highly recommend!

I reached out to Nick several times with no response. He was a preferred vendor…read more When he finally responded he wouldn't answer any questions via email and would only schedule a call around his schedule. I didn't even bother.

September 2021 Cape Coral , Florida…read more I moved to Hurricane country ( Florida ) last year and purchased a single family home ... 3 Bedrooms ... 2 Baths etc The thought occurred to me that I would need to secure my new home against hurricane force winds should One occur while I'm in residence. Most Floridians have metal shutters that they place over their windows when a hurricane is expected. That requires running around like a chicken with it's head cut off while placing the shutters over every window in the home. All this , sometimes under stormy weather conditions. That thought ( running around like a chicken ) did not appeal to me. So, I contacted Storm Solutions and arranged to have a price quoted for a complete set of Hurricane resistant impact Windows installed on my home. A price was agreed upon which also included a new side door to the garage AND an Accordion Shutter to protect my Lanai. Lucas and Jesus were in charge of installing the windows while Blake installed the Accordion Shutters on my Lanai. All of the work was performed in a professional manner with great attention to detail. The actual Instal required about 4 days. There was a 2 month wait however for the custom windows to be constructed. After the Instal a 2 man crew arrived to finish the job by covering over the screws in the newly installed windows. Mark and Ken did a nice job on the finishing touches. The house is now afforded hurricane protection without using unsightly metal shutters over the windows. I would recommend Storm Solutions for any hurricane protection needs desired to protect your home. The customer service provided by Storm Solutions was also excellent. I might add however , hurricane impact Windows are more costly than shutters , but the impact Windows provide a better "look". Photos to follow ...

Customer service is terrible. You wait two weeks for service for them to tell you the motor is…read morebroken. Maybe another month or so by the time they get back with screen stuck down in beautiful weather. They say they only have one three man crew for install and service. Thought they were a larger company than that.

We had hurricane shutters placed on our windows and front door. Now all we have to do is open and…read moreshut, instead of haul out heavy shutters every season. The workmanship is beautiful, the quality of the product is top-notch. So very pleased with the company

I had a poor experience with this company because of their dishonest billing practices. Please…read morerefer to Yelp for another user who had a similar experience. Summary: they surprised bill and over billed me and their final concession was still dishonest. Something to be aware of: They charge $257/hour for maintenance work and round up in hour increments. Be very clear about the work expected to be performed and the maximum price you'll pay. I approved a work order for $875 to replace shutter motor and what I thought included the maintenance of my shutters; the price included a 15% discount the company offered due to the recent hurricane (I had to ask for a discount though) but this work order didn't include tax. I received the bill after the work was completed but the amount was for $1,355 (without tax for some reason). That's a 55% increase, which came from two hours of labor at $257/hour and a slat hanger for $50. I approved the original work order assuming maintenance was included, but I was okay paying for added labor even though the original work order didn't include any estimate for it and their hourly rate is unfairly high (my opinion on the latter). But I had an issue particularly with the two hours of labor they charged. I called the office to question the two hours of labor and pointed out that the motor installation already included an hour of work per the original invoice (see picture). They took an hour of labor off the invoice but kept an hour of labor on the bill. I asked why they would charge me for an hour of labor when the tech was there for an additional 30 minutes and they said that they bill in hour increments. I pointed out that this wasn't laid out on the original invoice and furthermore it's unethical to bill this way. They once more lowered the invoice, but instead changed the labor performed to "trip charge" for home visit repair and diagnosis (see picture) after they told me they aren't like the competitors and don't charge for home visits; further, this came after they had already agreed to come out to fix the motor, so the tech was already there and a trip charge wouldn't make sense in this context. I ended up paying the bill because the difference between what the bill should've been and what they offered was $100 different, but it took multiple emails and a call or two to get there. Extremely disappointing experience. Please find another shutter company that bills its customers fairly. AHT has poor communication skills, and their billing practices are dishonest.

I would give Nova 10+ stars if I could. I was changing out the cheap sink the builder put in my new…read moreconstruction home. I ordered a new sink from Nova. It being a small job, most companies will put you on the back burner. The person who took my initial order made a small mistake that caused confusion on my part. The project was much more involved that I thought. Once the owner of Nova found out, she was on the phone with me immediately and took care of the issue. She explained what happened, apologized, and had her guys out to my house the next business day. Not only did she thoroughly communicate, but the install that was supposed to take 3 days, was done same day and within 3 hours. Her crew was beyond professional, and the work absolutely top notch! After remodeling two new homes in SW Florida, this is a VERY rare occurrence. The amount of incompetent business owners who have no idea how to run a company, do substandard work, and then take no responsibility for their mistakes are numerous in my experience. I can't say how impressed I am with Nova. Hands-on owner, who stands behind their work, and is very honest. I really can't say enough about my interaction with this company. They have without a doubt earner my future business!!!!!!!

We were very pleased with the work Nova did, until less than 2 years later. See attached photos's…read moreand responses for my sink, that's sinking. Very disappointed with Nova. I believe in doing business with the smaller, local business when possible. Good morning Mrs. McCann. I hope you're doing well. I requested a quote from our estimate team for your maintenance service and below please find approximate cost. Please let us know how you would like to proceed. Maintenance Service + $175 Trip Charge + $340 - $510 2 - 3 hours (two man crew hourly rate - $110 professional + $60 helper = $170 / estimate ONLY price will be adjusted after work completed) Price does NOT include plumbing Disconnect and Reconnect of plumbing may be required Thank you and have a blessed day! Thanks for reaching out. I have to be honest, I paid your company to install the sink and it's obvious from the photos it wasn't done properly? Not sure if they didn't screw it in, if they used clips? I've never had this happen in my past remodels, and I've had many. Wouldn't you honor your work? It's not been 2 years. Thanks for your time. Beth McCann Good afternoon Beth, Hope this message finds you well, We not only use silicone to attach the sink but also anchors and screws. It's not typical for a sink to detach from countertops under normal circumstances as our single bowl sinks support a large amount of pots and pans. We do offer 1 year warranty, however it has been almost 2 years. We have a lifetime care and maintenance package with discounted costs for repeated clients (prices previously given). During our service, we will not only inspect the cause of your sink issue but correct the problem and reinforce it, and extend our warranty for another year from the day we do the service. Please look at your quality of work. If everything was originally done the right way, this would never have happened. You honestly can't tell me this is acceptable. I will be going back to my original review, to update and let people know what has transpired. We were very happy with your work, until this and your response. Beth