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    Visiting Angels

    5.0 (5 reviews)
    Open Open 24 hours

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    4 years ago

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    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    3.0(2 reviews)
    1.6 mi

    It's important to realize each Home Instead is individually owned and operated. This review is for…read morethe Nashua, NH (and Seacoast NH... which are owned/operated by the same people) organization. I hired these folks to provide 9 hour per day, 7 day per week care for my dad after he had a stroke. When I contracted them, it was made repeatedly clear the CONSISTENCY in terms of the care givers provided was of paramount importance. In less than a week, Home Instead had sent at least ten different care givers. And was continuing to send new folks every few days. And what about those care givers? Some were truly amazing. Just wonderful. Others were positively dreadful. I mean, entirely unqualified. Let me give you some examples: We had one care giver who didn't have the courtesy to introduce himself to my parents or know the proper protocol for transferring my dad from bed to his wheelchair. It was in the care plan.. he just didn't bother to read it or couldn't retain what he read. We had another care giver who did her knitting while my wife washed the urine soaked sheets from my mom's bed. Another care giver couldn't distinguish ordinary orange juice from thickened orange juice, and had no experience with swallowing precautions but said it was OK because she "can read directions." These aren't just annoyances... they're safety issues. The management was singularly unresponsive. Its like they just didn't care. And when I cancelled them, because they couldn't provide the quality of care that my dad needs, they had the audacity to charge me a TWO WEEK cancellation fee. Seriously. That's THOUSANDS of dollars to cancel. No... I would not recommend Home Instead in Nashua NH based on my experience.

    Trish Bourque and the Home Instead folks took care of my mom when she was in a very difficult…read moresituation. They took care of all her needs, including doctor's visits, two hospital stays, and finally helping out with the move. She loved quite a few of her caregivers, and they loved her. Trish especially was fantastic at being able to respond to my questions from 1,000 miles away, and did more than was required time and time again to help mom get to a safe and stable place. Home Instead did a great job.

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    Home Instead Care Giver and their client

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    Home Instead Care Giver and their client getting ready for the day

    Personal Care Associates - Providing exceptional service when reliability and quality matter!

    Personal Care Associates

    5.0(1 review)
    11.3 mi

    Exceptional Staffing Support for Our Facility!…read more I am thrilled to share my experience with Personal Care Associates INC in Chelmsford, the agency we rely on for our facility's staffing needs. Their commitment to excellence has impacted our facility , and I recommend their services.PCA Staffing consistently provides us with qualified and reliable staff members, they understand our requirements and deliver reliable candidates promptly. Their Manager Bethany maintains open lines of communication. She promptly addresses any concerns, provide updates, and always tries her best to ensure a smooth process. It's refreshing to work with someone who prioritize effective communication with care and compassion. PCA staffing Manager Bethany takes the time to understand our facility's culture, specific roles, and skill requirements needed to care for our residents. With Urgent staffing needs Manager Bethany consistently responds promptly, even after hours. Her agility and dedication has been very helpful to us. Personal Care Associates INC in Chelmsford. is the staffing agency that consistently goes above and beyond with our staffing needs. If you're seeking staffing solutions, in my Opinion PCA Staffing is the best and most reliable thanks to Bethany's hard work and dedication!

    From the owner: We are the team of skilled health and personal care professionals trusted by thousands of New…read moreEngland families whose circumstances have made it more feasible for someone else to care for their ailing or elderly loved one. We earn that trust because of the training, expertise, dedication, compassion, care, and empathy that we bring to every client we touch.

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    Visiting Angels - homehealthcare - Updated May 2026

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