Awesome service I would recommend this company to everyone that's in need of help with family…read moremembers. They treat you like family. Great company & the owner is phenomenal

You hope to never need end of life service, but if you find yourself in need, call Granny Nannies…read more They very quickly put a full roster together, with very little notice. They quickly adjusted our scheduling needs, as our needs grew. Natalie Grimes has been an absolute gem, and was my main point of contact. I'd also like to especially say that Kaya, Damita, and Kirsten were wonderful.

Granny Nannies provided love and top care for my godparents. They were compassionate with my…read moreconcerns and expectations. If I had to do it all over again, they certainly will be my top choice. Simply Amazing!

Excellent customer service. Explains the procedure clearly. Dr. Pleasant is great! Everyone is…read morevery friendly and sympatric to the patients.

I've been going there for 15 years and then when the new company comes in and takes over the new Dr…read moretakes away my pain meds. could not believe it. Now I want to change this particular doctor. I like seeing Dr pleasant.

It's a very friendly place. The people there are very understanding and caring about people well…read morebeing.

Another thumbs down for Lake City Nursing. This time in the the food service department. The meals…read morevery seldom meet any kind of nutritional needs especially for senior citizens. They supposedly have a dietary manager who I met once last January. I haven't seen him since. Dinner last night consisted of 1 slice of cheese pizza and a small pile of plain lettuce with no dressing. One morning last week no cooks showed up for work. Breakfast consisted of a bowl of fruit loops. This morning was a rock hard biscuit covered with something that resembled sausage gravy and a pile of cold fake eggs. The jail I worked in for 15 years served better food than this. But then, food served to inmates are better regulated by the state than food served to elderly nursing home residents who in a lot of cases can't advocate for themselves. Again, if I was looking for a place for my loved one, it wouldn't be here.

I read a few reviews before my mom was discharged from the hospital. A friend told me his…read moregrandmother had stayed at this facility the previous year and had a good experience. Since this location was close to my home, and my mom wanted to be near me, we chose this facility. Unfortunately, I was traumatized from the very first day she was admitted. When EMS transferred my mother into her bed, we discovered the sheets were dirty and contained what appeared to be waste and skin debris from the previous patient. I immediately filed a complaint about the unsanitary conditions, and thankfully the sheets were changed right away. The next issue involved the CNA assigned to my mother. She told my mom they did not have a bedpan large enough for her and that she would have to wear adult diapers during her stay. My mother has never worn adult diapers in her life, and hearing that left her embarrassed and uncomfortable. I filed another complaint. One of the most disturbing incidents occurred when my mother was left alone in the bathroom for over an hour and a half. Her leg became numb from sitting on the toilet for so long. She yelled for help, knocked on the door, and repeatedly pressed the call button, but no one came to assist her. I filed another complaint regarding this incident. There were also many occasions when her call light remained on for extended periods because there simply were not enough staff members available. I was told there were only two CNAs assigned to care for approximately 18 patients on her wing. That staffing level was very concerning to me. I also witnessed a nurse preparing medications by removing pills from their original containers, placing them into small cups, and labeling the cups only with room numbers before entering patients' rooms. I was very concerned that this practice could increase the risk of medication errors. I reported my concerns to the facility. My mother also did not have a television in her room. We were told we could either purchase one ourselves or wait to see if the facility could locate one. Throughout my mother's stay, I filed several formal complaints. Each time I followed up, I was told, "We're taking care of your mom." My response was always the same: I wanted written responses to my formal complaints rather than verbal messages passed through staff members. Because of the seriousness of what my mother experienced, I have filed complaints with Adult Protective Services, the local police department, and another agency that oversees these matters. I truly gave this facility every opportunity to address my concerns. I visited my mother every day and did everything I could to advocate for her, yet I still believe she experienced neglect. If you choose this facility for your loved one, my advice is simple: be there as often as possible, ask questions, and advocate for them every single day.