We had them out 4 times in the last year to clear our drains. Every time it would clog up again. We…read morehad them out less than a month ago and it is clogged again. When I called them, the person I talked to didn't seem to care. Horrible quality, value and professionalism. Don't even consider them.

I had to have Gopher State come out and clean my basement drain. They were here for 2 and a half…read morehours and left my basement a mess. The bill I received they charged me for 6 hours stating that it was because they had two men here. None of this was discussed upfront with me at all. I don't recommend using them as they are not upfront with the pricing and I honestly feel like they are taking advantage of my situation. They were told upfront that I am on social security.

I love Northern Services. Gregg was so helpful explaining all my options for replacing all the…read moretoilets in my house. And he dialed in his recommendation further based on my desire for longevity and quality. Project turned out great.

I originally posted a review about this situation, and after doing so, a "Todd" reached out to me…read moreand said they were going to come look at the damage and concerns we had. However, at the end of the phone call, I was asked to delete the review. Wanting to give them the benefit of the doubt and assuming they intended to make things right, I deleted the review immediately. Unfortunately, no one showed up on the day they said they would, nor the following day when they again stated they would come out. This has been a very disappointing experience, especially considering we were not even the customers -- the work being done was for our neighbor's property, not ours. Despite that, our yard and personal property were affected during the process. Trash was left throughout our yard after the job was completed, including cigarette butts left outside where our three children play. Personal property was also moved without our permission, including our trampoline and soccer net. Afterward, we discovered damage that was not there before -- a bent trampoline bar and a broken ground stake for the soccer net. On top of that, the condition of the yard after the digging work was unacceptable. The dirt was poorly leveled and left uneven, and grass along the side of our house was covered with gravel after they filled in the hole they dug. It's frustrating to have our property damaged and disrespected when we weren't even the homeowners hiring the company. Accidents can happen, but professionalism should include respecting surrounding properties, following through on promises, cleaning up properly, and taking accountability for damages caused during the job.

I have been working with Troy in the plumbing division for months now renovating an old historic…read morehome. I tried a few companies out before and found GSM to be the best match for the jobs. He has been fair, honest, excellent time management and scheduling, and someone you want to work with professionally. I've trusted them to repipe my whole house and then some. Highly recommended, an honest business. Thank you GSM.

I had them here to do some plumbing and heating services. Both techs did very well. They…read moreexplained what was needed and what to expect. Very pleased. They were fair with me regarding the billing as well. I would definitely recommend!

for a 1 hour service i was charged 2.5 hours. jeff, the owner held me accountable for not filing an…read moreautographed timesheet from the tech. he claims to have gps tracking on his techs, but refused to look at my tech's time. he went on further to say his tech was actually in glencoe for a majority of my time. he threatened to take me to court while i disputed the charges. i told him i will fight every minute of that for consumer safety. further more, the tech claimed in his report that the problem was resolved, even tho i texted him the next day that house was still not at temp. i texted the tech twice before calling. no response. jeff wouldn't even be willing to listen to a 30 second explanation from me when i asked him multiple times to just stop yelling and listen for 30 seconds at 9PM on a tuesday night. he called me. a/c still not holding temp. will seek alternative options. also told me it took 6 months to pay my last bill. it took under 3, and that's only because the first 2 times i called in nobody knew how to process an AMEX card. i was asked multiple times to call back in when courtney is in the office. apparently she takes breaks sometimes too. took diligence on my side to even remember there was a bill that tek couldn't figure out how to process payment for. predatory company. DO NOT TRUST!!!!

The worst - they overcharged me for everything. New furnace quote was $1,050 higher than what…read moreHeating & Air guys out of Shakopee did it for. I totally agree with previous with posts about Jeff being a jerk - beware. IF you want to stay local, Plumbing by Craig in Hutch outshines them.