Their apartments looked nice. We tried to book online, but…read moretheir system would return the wrong price and so we emailed them. They could not figure out the internet speed, but eventually managed to find that out, and we booked our apartment. We received a booking confirmation and made a payment via paypal, because although they offered credit card payments on their website, they apparently were not able to take them otherwise. We sent the money, and they claimed we had to pay the fees for it, which is against the terms of service of paypal and after all, with credit card, they would have only charged EUR 5 per transactions. I hence told them that I think they should bear the fees. In any case, to secure our reservation, I made a second payment that covered the fees, so we paid all the money including the fees. Then we received an email saying that they want to cancel even though we fulfilled our obligations. If you want a reliable apartment in Berlin, do not work with www.feelslikehome.de because they may cancel at the very last minute. When I told them that there terms didn't give us such a right and that we wanted to keep our reservation, they told us to sew them. Very professional.

From the owner: Willkommen zu unseren Apartments in Berlin Sie kommen für…read moreeinige Tage oder auch mehrere Wochen nach Berlin, Sie ziehen dabei die Privatsphäre eines eigenen Apartments der Unterkunft In Hotels oder Hostels vor? Wir haben für Sie einen Auswahl an hochwertig möblierten Apartments zusammengestellt. Unsere Apartments befinden sich in den zentralen Lagen Berlins, verfügen über eine gute Infrastruktur und sind bestens an das öffentliche Verkehrsnetz angebunden. Ob Ferienapartment für ein paar Tage oder ein möbliertes Apartment auf Zeit - wir möchten, dass Sie sich wie zu Hause fühlen.

Though the location of the apartment was fine and it contained the basics we needed, the use of an…read moreAt Home In Berlin apartment gave us an incredibly bad after taste. We (a couple) arrived tired one snowy cold afternoon and were made to wait outside the front door for 1 hour before Mrs. Nadja Raabe, owner of the agency (with whom we had an appointment) came to help us in her chaotic living room office. After signing an unclear agreement form and paying the deposit, she then gave us directions to the apartment, which turned out to be worst directions ever and made us search for about an hour (- because we were rather tired at that time and not 100% physically fit we went along with all this, though obviously alarm bells should have rung). A number of weeks after our visit we still had not received our 150 euro deposit. A number of phone calls and emails did not help. We considered fighting this legally, but decided not to waste any more energy on this company. NEVER AGAIN. One very unreliable agency that does not deserve to be on the market.

From the owner: Schöne Wohnungen in bester Lage für Kurzaufenthalteread more