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    Vintage Vale Photography

    5.0 (1 review)
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    Services - Vintage Vale Photography

    Couples photography

    Engagement photos

    Event photography

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    Family portraits

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    Maternity photos

    Newborn and baby photos

    Pet photography

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    4 years ago

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    Asheville Wedding Photographer | Gruen Photo Design - Some great images of a bride and groom/  Asheville Wedding Photographers | Gruen Photo Design

    Asheville Wedding Photographer | Gruen Photo Design

    (5 reviews)

    Kasey and Jason are so pleasant to work with, their pictures turned out great, and they had the…read morebest price of all the other photographers we met with. I can't imagine why you wouldn't hire these two if you need a wedding photographer in Asheville.

    It truly pains me to write this review. I wanted nothing more than to give the most important…read morevendor of our wedding, our photographer, a rave review, but unfortunately, I cannot. Working with Kasey Gruen Photography was an unfortunate experience that I would not want any bride or groom to deal with. She really needs to work on her professionalism and customer service. I will admit that we have some really good photos. But the photos don't make up for the terrible service and MANY requested and missed photo opportunities. I even went as so far as to include sample photos of what I wanted in case my written descriptions of what I wanted were unclear. Our wedding album is incomplete and we have resorted to requesting family and friends send us their photos to help gather the missed moments. Looking at the photos is upsetting because it just reminds us of how many photos Kasey missed by mismanaging her time. For example, Kasey spent time photographing my flowers so much that I have 11 individual photos of them, not to mention the other 20 photos that my bouquet naturally appears. Kasey even used a guest of mine as her assistant during the staged photos! Another time, during the cocktail hour of my wedding I had to leave the room and find Kasey to ask her to come upstairs to the room. I found her downstairs talking to her husband who was our second photographer we hired that day to take photos during his time. With two photographers present we should not have had any missing photos or time gaps. Before the wedding I requested that she take photos of people signing our "guest book." This was an important moment to us and we thought we were ensuring that no pieces of frozen time would be missed, but this is just one of our requested photos that went unfulfilled. The photos that we have been provided include shots that are VERY far away, photos where we are not centered, out of frame, etc. She refused to include photos she deemed "unexceptional" and we had to convince her to release some to us that we thought were okay and far better than some of the other posted on the site. I could go into further detail, but it's just exceedingly disappointing! In MANY of the cases where photos were missed, there were NEMEROURS workarounds to get the shot we wanted. But instead of something we were left with nothing. Kasey showed poor management, poor initiative in finding the shots that needed to be taken, and poor communication skills. We hired Kasey Gruen Photography because we wanted beautiful digital photos we could print ourselves. We looked at her photos online and felt she was a right fit. Unfortunately, we made a horrible mistake. At least we will have the memories of what was a wonderful day!

    Vintage Vale Photography - sessionphotography - Updated May 2026

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