A good overall shopping experience but I have marked down the rating due to my biggest bug bear. I purchased a salvadore corner unit Tan leather. I was originally quoted 6 weeks delivery, which was one of my reasons for purchasing. I had been to a number of companies and was not happy at having to wait for 12 weeks delivery. I also selected this company as I believe very strongly in buying British where at all possible. One week prior to delivery I was notified that my sofa would not be arriving until 9 weeks from the date of order. I was told that they had been caught out by the response to their Christmas sale and that production was up to 4 weeks behind schedule. If I had been quoted 9 weeks then I would not have cause to be annoyed but I was quoted 8 weeks in good faith. I purchased on this 8 week promise. The staff did offer a full explanation but I simply wanted my sofa by week 8. The store upgraded my delivery to a two person premium delivery and offered my wife 4 x cushions to the value of £1400 which was appreciated. The delivery staff were excellent (Although the uniform was not liveried which is not acceptable in my opinion) I have no complaints with the sofa. The leather is very good quality, the sofa is very well made and without defect. I fully inspected on the day of delivery. The comfort level is very good and as remembered from our showroom visit. We did note that on first trying the sofa for comfort that it was far to deep for my liking. We made amendments to the sizes which we were made to pay for. Overall I am very happy with the overall quality of my sofa and the delivery process. The communications were very good. It is just a terrible shame about the ridiculous delivery period. read more