Incredible customer service! Very friendly staff and customers. Very helpful great upstairs room…read morefor sitting around smoking a bowl or a cigar.

Quiet Hidden Gem…read more Knowledgeable rep Variety of cigars trust you won't be disappointed! Upstairs as you can see from my other photos is perfect. Intimate space with ashtrays and complimentary matches. I can't wait to comeback. The prices are decent and the ambiance is so chill. Come and you won't be disappointed.

Great staff, good ventilation, and a friendly, comfortable atmosphere. The only complaint is how…read moreexpensive the cigars are. That said, you feel comfortable from the moment you walk in, and as a woman in a cigar lounge, that really speaks for itself. The vibe is relaxed and welcoming. Also, it is BYOB, which is a nice bonus.

I came to visit some friends in Fishtown for the weekend who stay in this building. This was my…read morefirst time in Philly so trying to find my friend's address was, to put it mildly, like being a blind man, in a dark room, looking for a black cat, that isn't even there!!! Thankfully, the owner knew my friends and pointed me in the right direction. This is a really sweet little spot to enjoy a great cigar and chat for hours on end with the regulars. I made a bunch of people here just hanging around and smoking a few cigars. This is the type of place people come to unwind, to discuss, to learn, to teach, to live. The staff is very knowledgeable and will always point you in the right direction when asked for recommendations. They are thorough and have a very consultative approach to your likes and dislikes to find you the perfect cigar.

My review from Jul 13 left on your IG story:…read more Great place, spent a couple hrs with my brother and his son pregaming for Phillies v Pirates a couple weeks ago. Exemplary service, incredible selection, beautifully decorated, if you're in Philly or S.Jersey or anywhere close to NE and want the BEST cigar experience you'll find ANYWHERE, pop in, you will not regret it. Special thanks to Gene in the humidor for recommending cigars and our bartender, from Jersey who spent his summers in Greece, apologize for not remembering his name. Thx team Holt, see you next time... Back again September, first stop from PHL on my way to AC. Coffee and an Olmec, PERFECT start to a trip home from LA. As always, everything FIRST class, service (in the humidor and the bar), ambience, cleanliness and any other metric that defines perfection. Thanks everyone! Go BIRDS

I am soooo hooked on Holt's Cigar Company. What a great establishment. I am new to smoking cigars…read moreand I haven't been to many cigar lounges but this one tops them all. Where do I start?! As soon as we walked in we were greeted by a host who was super friendly and welcoming. I had my service animal with me so he was very accommodating as well. The greeter took us to their cigar showroom where you can purchase cigars to take home or to enjoy on site. I suggest if you buy some cigars that you enjoy them on their grounds as their grounds are gorgeous (I will talk about that later...keep reading). They offer a great selection of cigars that range from expensive to affordable. They also sale cigar accessories such as lighters, humidors, and cutters. I chose to buy the Acid Blondie cigar which was flavored with chocolate and cherry. One of the sale associates recommended this cigar because it is very smooth and flavorful. My dad purchased an Argyle Conundrum cigar. He really enjoyed it because it was very smooth. Once we purchased our cigars we decided to enjoy them on their grounds which was a great choice. This cigar lounge was very well thought out in regards to spacing, aesthetic, and ventilation. They offer indoor and outdoor seating. Inside the lounge the ventilation is immaculate. Typically when you enter a cigar lounge it is very smokey and you leave smelling like a thousand cigars. Not a Holts. If you didn't see people smoking cigars you would have never known. Outside the ventilation is great as well. As pictured they have large tv's where you can watch sports and just chill out. They offer a full bar and charcuterie boards to much on. Whether you choose to sit inside or outside they have a wait staff that will take your order if you just want cigars or food and drinks. Our waiter was very attentive and friendly. She made some suggestions for drinks. I ordered an Old Fashioned with a bit of sweetness and my dad ordered a Coors Light in a cold glass. We also ordered the meat and cheese charcuterie board. The old fashioned was great it was perfectly made with the right amount of sweetness. The Coors light was great as well as it was brought to us in a cold glass as asked. As I said earlier I had a great experience. The only improvement I would make is for the owner or manager to educate their staff on what questions can be asked to a customer regarding a service animal. I encountered a manager during my visit that asked what my disability was. Legally that question can not be asked. So going forward it would be nice for the staff especially the managers to be educated on that matter. However, I still had a great experience and I will be back soon. Cheers!

I stopped in early afternoon for relief on a hot day while my daughters shopped. The pony tail…read moregentleman was great. We discussed my preferences and the desire for a 2 hour smoke. Ultimately, I went with My Father and a v-cut. I didn't know this place was BYOB and he recommended a shop across the street for beer. Instead I went with ice water. I recommend the upstairs. It was much cooler on hot day with comfortable chairs. There are two televisions. I turned one off. Bathroom, sink, plenty of seating, and ashtrays upstairs also. Bonus was a phone charger! Is it the finest cigar lounge with the most robust selection? No. However for $15-20 in the center of Philly I appreciated it. I'm not going to knock back to 4 stars due to space constrains.

Chill spot. I love coming here on my days off with my husband during the day time. Staff is very…read morefriendly.

found this place on yelp... where else? not just eateries but cigar bars…read more.. Owner allowed me to bring in my own sticks as I had purchased a few in nearby Doylestown a few days earlier (I left my stash home in SC). Their humidor was well stocked and the prices fair. The ambiance was great with at least 3 different rooms (1 for members) to relax in. The place was kept very clean (as evidenced by lots of empty ashtrays). Since I had looked, this place now has 17 locations throughout the tristate area. Must be doing lots right! Five stars? get a liquor license.

I'm just am average guy who values customer service but also owns up to my own faults. I visited…read moreCigar Phoenix on Pine Rd and thru my own fault left my lighter on the table. I called a friend still there and asked to have the manager put it behind the counter to pick up the next day. Well the next day I arrive and the employee "Wayne" tells ask what it looked like and then says " that was a nice lighter. It was on the table when I was leaving ,I knew it wasn't one of ours so I took it home". I asked him to bring it back and I'd come back the next day to get it. I come back and another manager tells me that he wasn't due in until later that evening so I left my number. Another day no call from the store, then I call the next day and still no lighter. Most businesses have a simple lost and found policy of hold items behind the counter and see if someone returns for it. I never heard of employees allowed to remove that which does not belong to them because it's nice looking and don't demand they return it to the store after a customer inquiry that has been verified. Four days after my original return to find my lighter two visits to ask and a phone call nothing. They have my number if the want me to have it returned gas cost too much to keep driving there for nothing. However, they have lost me as a customer and I will not be suggesting them to anyone else. Good experience = 5 potential customers, bad experience = loss of 20 potential customers.

Excellent selection and a very helpful staff! I'm not a big smoker but love a cigar every once in a…read morewhile. Staff was very helpful in not pushing product, but trying to understand what our experience had been with cigars, what types of flavors we prefer, etc. before sharing several different options in our price range. Ended up buying 6 cigars, 2 each of 3 different types to smoke with my father in law. Were definitely some of the better cigars I've had. Only downside about this particular location would be that while the selection of individual cigars is great, there didn't seem to be as many brands or manufacturers compared to other cigar shops I've seen around Philly. A lot of "Cuban Stock." But enough variety in cigars from each brand that I wouldn't even take off a star from the 5.

Just a pleasant cigar lounge and shop tucked quietly off of South Street. Whether you're in from…read moreout of town, 5th generation South Philly or a North Jersey transplant like me you'll find a robust cigar menu coupled with several characters anytime, day or night. The staff and owners are all very hands on and knowledgeable. One of the best kept secrets in the neighborhood is their outdoor patio around back which has a calming lure about it. It's very easy to lose a nice afternoon back there but well worth it.

This place is at 254 s. street not 2054! I went to the wrong location.. It's right on the corner of…read more3rd and South street Friendly staff, I asked a ton of questions and the young guy (sales assistant) helped me with no problem or frustration..and I KNOW I was a pest lol

Philly, my dreams have been answered…read more They have the beer bongs. Les bongs temps rouler.

Last night, I went to PG. Jeff is the owner. He's a nice guy and very knowledgeable when it comes…read moreto cigars and coffee. I asked for a mild to medium cigar, and that's exactly what I got.The atmosphere was warm and friendly. The other customers that were there were very friendly. There was jazz playing on the radio, which added to the relaxing atmosphere. I bought a bag of Black Tie Espresso to brew at home, which I am drinking as I write this review. The beans were black and oily, which I love. The coffee is rich and bold. This is not a corporate establishment. This is a mom and pop shop. When you go to PG, you're not a number. You're a friend, you're family.

This establishment is a real place worth visiting. They have a nice selection here and every cigar…read moreI had there was liked by me and associates. But what was most enjoyable for me is the atmosphere. In a place of business customer service is #1 thing I look for, everyone here is real and genuine. Very laid back while also showing sincere hospitality. So many great conversations and vibes in the air here. They also have some of the best coffee! If I want to enjoy a cigar or just enjoy being in a relaxing setting or watch an exciting game I see Pierson Geoffreys Cigar and Coffee Lounge as a top pick!