1. Vincent R. Duda, MD

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Laguna Niguel, CA

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Vincent R. Duda, MD

4.0 (4 reviews)
Closed • 8:30 am - 5:00 pm

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Dindot Susan, MD

Dindot Susan, MD

1.0(1 review)
0.0 mi

I was debating whether to post a review, and decided to go forward. I know these reviews would have…read morehelped me years ago when choosing a doctor. Years ago I would have rated Dindot 3 stars. After my last visit I've changed my mind. I first saw Dindot back in 2013. I had post eclampsia which I was concerned would lead to high B.P. Permanently. I had lab done and found out I had 2 gene mutations (MTHFR) She only stated that I had an issue absorbing folic acid properly. (She was wrong I would come to find out!) I asked her if these could be related to my 1st pregnancy which resulted in cystic hygroma. She had no idea and googled it. I went home and researched. I did find out later that I was correct in my concern. 2 years later I found a Integrative Doctor (Dr. Llorente) who ran more extensive tests on me and informed me I needed pure folate not folic acid! Dr. Llorente also told me my pregnancy was related to my gene mutations, as well as my post eclampsia, and anxiety. Going back to my initial visits with Dindot...she switched from a private practice to a membership service that charges a monthly fee. I unfortunately had to cancel shortly after. A few years later after seeing another awful internist who was covered by my insurance...or so I thought!( see other review on Prattes, who prescribed meds that made my hair fall out!) I returned to Dindot. I was going through severe anxiety and was willing to go on anxiety medication which she decided would be lexapro. After looking over my labs from an integrative Doctor I had been seeing, she criticized what the doctor had tested me for(Ferritin, cortisol levels, adrenals, Vit. D, iodine among a few others). She stated adrenal fatigue didn't exist. She prescribed 5mg of lexapro and told me to start with 2.5 and slowly titrate up after a week to 5. She also told me to take xanex as needed. Again, after I left I researched the heck out of adrenal fatigue, lexapro, etc. Once again I read conflicting stories. I researched more over the course of a few weeks and came to conclusion that lexapro was making me feel worse! I was also concerned about my already existing hair loss from the original meds I was on (trazodone) and I shared this concern with her. I felt as though she was making me feel like I was crazy. I was constantly crying over my hair loss, feeling overwhelmed by my recent move, my son had croup and I was doing a big move, and caring for my son by myself. How would you feel going through this? On top of loosing clumps of hair. Her response was that it was my anxiety causing me to act this way. I decided to stop taking the lexapro as I sat in her office. She was feigning being understanding about my decision. I say feigning because here response shortly after was "you know you can have a panic attack and start back where you were when I saw you! If you're not going to take lexapro you'll have to just take xanex then!!" What happened to your hippocratic oath?! Needless to say I made a decision to get rid of this doctor. She is not open minded to or educated in integrative medicine. I don't understand how one can be against something they know NOTHING about. After having viewed Dr. Rostenbergs YouTube video "Adrenal fatigue-how to beat and treat the effects of stress." I believe adrenal fatigue exists!

Helen Chang, MD

Helen Chang, MD

4.3(4 reviews)
0.9 mi

I am in the process of changing doctors and found Dr. Chang my list of approved doctors. Her…read moreoffice would be very convenient for me so I called to find out her availability. I was told that, while she was accepting new patients and that I could sign on with her, she would not be able to see me until February. Thinking this provision was related to general physicals, I thought this would be something I could work with - we're coming into the holiday season and a physical is not something I would normally schedule right now anyway. My issues with this office came when I asked about non-anticipated issues, i.e., sickness, injury, etc. It was explained to me by the front office person that took my call that they would be able to refer me to an urgent care clinic in these instances. I thought this a bit odd and was sure that there was some sort of disconnect in our conversation. Accordingly, I asked to speak to the office manager to insure clarity. After speaking with the manager, it was confirmed that - sure enough - if I were experiencing anything that would warrant seeing a doctor that I would not be seen by the doctor but that the office would be happy to refer me to an urgent care clinic. I tried to explain - from an patient's perspective - why I thought this sent the wrong message to the public and was quickly shot down by the woman on the phone and was told if I had a problem that I could contact my insurance company and take it up with them. In the other two reviews for Dr. Chang, she's described as compassionate and a great listener. The policy she has in effect here contradict these statement quite dramatically. In fact, for a doctor's office to say they are willing to take on patients but not see them for three months says to me they are looking to grab up any patients just to build a practice. Moreover for an office manager to quickly cast a patient's concerns aside and suggest he/she takes it up with the insurance firm tells me the office will not be willing to deal with issues as they may arise with a patient. "Patient" and "compassionate" seem to be adjectives that do not belong at all with this office.

Staff is very friendly. Dr. Chang is very knowledgeable and dedicated to her patients.read more

O'connor Gabrielle, MD - Front desk

O'connor Gabrielle, MD

3.4(55 reviews)
2.3 mi

Dr. O'connor is great. Her staff was able to squeeze me in when I found a lump in my neck…read morepostpartum. Her staff is kind, responsive, and made me truly feel like they cared. They were able to electronically send over prescriptions and called me back right away with any questions or appointment adjustments. Dr. O'Connor is a very educated doctor. She knows endocrinology well and was able to answer every single question I had. (I had a lot as my thyroid dysfunction was something new to me.) She took her time during my examinations and explained everything going on step by step during the ultrasounds. I have seen her multiple times over the past year and couldn't be more happy with any other doctor and their staff.

I really like the doctor and have always found her to be very professional. Unfortunately, my…read moreexperience with the staff has been much different. They do not seem to be very organized or approachable, and there was a miscommunication with the staff that became very frustrating. I found myself having to repeatedly explain my situation to multiple members of the staff, yet it still seemed like they did not fully understand what I was trying to communicate. I would expect that when calling a patient, the staff would have a general understanding of the patient's situation by reviewing their chart beforehand. I also had to explain the situation again to another staff member, including the fact that the medical assistant's manner of communication came across as unprofessional. Unfortunately, the front office receptionist also responded in a way that felt defensive rather than focused on resolving the issue. I understand that miscommunications happen, but the way this situation was handled made an already frustrating experience even more difficult. The staff would benefit from additional training in communication, professionalism, organization, and patient customer service. Patients should feel heard, respected, and supported when communicating with the office. I would continue to recommend the doctor based on my experience with her, but I hope the office will take this feedback seriously and work on improving the overall patient experience.

South Coast Family Medical Center - Entrance.

South Coast Family Medical Center

4.4(177 reviews)
2.7 mi

We originally chose this office because of the great reviews, but unfortunately, our experience has…read morebeen nothing but frustrating. We have been dealing with this issue since June. My partner was supposed to be referred to another office, but we have been going back and forth for MONTHS because the referral either wasn't sent correctly or wasn't sent at all. We were repeatedly told to wait a week, only to find out the other office still hadn't received what they needed.This should not take months to resolve. To make matters worse, my partner has dealt with Lily throughout this process, and she has been extremely rude and dismissive every time he has spoken with her. I have personally heard the way she speaks to him, and it is incredibly unprofessional. We called again today, and thankfully, whoever answered the phone was the ONLY person throughout this entire experience who deserves 5 stars.She was kind, helpful, and actually gave us all the information we needed so we could figure it out ourselves. After months of being given the runaround, it's ridiculous that we ultimately had to take matters into our own hands. At least someone finally took the time to actually help us. UPDATE: Dr. Lauren Davis personally reached and apologized, she had no clue this was going on. Thank you for the accountability and the apology. We are very relieved to finally be moving forward. Thank Dr.Lauren for taking the time to call us and look into the issue we greatly appreciate it!:)

Dr. Lauren and Dr. Chris are both so personable and they really spend time with you. I love that…read morethe office has hours all 7 days and the online check in system makes it easy so we can wait at home instead of sitting in the office waiting. All of the staff are very friendly too.

Photos
South Coast Family Medical Center - State-of-the-art x-ray machine

State-of-the-art x-ray machine

South Coast Family Medical Center - Looking down the hallway

Looking down the hallway

South Coast Family Medical Center - The kid room

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The kid room

Vincent R. Duda, MD - internalmed - Updated October 2026

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