I spoke with Danielle about leasing an apartment she was very helpful. My friend lives at Premisis…read moreand the maintenance team is wonderful too! I can't wait to move in!

I went on a tour with Danielle. She was really friendly and informative. The property was clean and…read morewell put together.

Well.. it's been a year since I left the Bay area and moved here. I have to say that Harper's Ferry…read morewas a very wise move and a great property to live in. They have been excellent, consistent, friendly and professional. I appreciate their effort in making this a great place to come home to. Thank you Mgmt and staff at Harper's Ferry, may we have many more happy years! R.W.

I would not recommend this apartment complex. I lived there for 2 years with my husband and can say…read morenothing is handled correctly and they don't care about you. The pool is always green and moldy due to the chlorine not going in like it should. There is no nets up at the tennis courts. The dumpsters are always a mess and when the wind blows so does the trash. I had a oven fire and when I called they told me no one can come out cause they were closing soon. The washer and dryer made so much noise cause they refuse to level it; I couldn't even hear my tv over the noise. Other residents make so much noise so early and very late at night. The staff is very rude. Upon moving out they told me I must leave my electric on even though I'm not using it and I have to pay the bill. The electric is not paid by the complex.

I've lived here almost 10yrs and to be honest, overall, I was completely shocked at how this is…read moretruly a hidden gem in the middle of everything! Of course there's always pros and cons to living in the city, i.e. lack of parking, interstate noise, and things of that nature. However, for the most part, the property's staff does an amazing job keeping the grounds looking amazing, quickly replying to maintenance requests, and making you feel genuinely cared about. I also enjoy the fact that most neighbors are respectful of each other in regards to noise and doing their part to ensure the property stays looking good. Sincerely, K M H

Scummy business practices, Deplorable application process; completely mismanaged experience. Leslie…read moreKimble, the overly bubbly clueless leasing agent is scattered brained and lacking the appropriate information to give serious prospective tenants transparency and ease of process. Bellawood has dozens of apartments vacant listed online for weeks. I was initially rushed to apply under the soft threat of "they may be gone if you wait!You should apply ASAP" Standard sales tactic. I watched the price plummet $50+ dollars in the weeks each unit stay unrented. Then when I went to apply for 9/2 move in date it was arbitrarily changed to 10/3 move in. When I asked Leslie why it was moved I got a bright shiny "Well, I don't know!" she deals in syrupy faux polite "I don't know"s. When I spoke to the manager Sydney about this, she explained it calmly and logically offering a closing comment of "there's no way Leslie would have known why" So, leasing agents don't have proper information to give to prospective tenants? WHY? Ridiculously juvenile antics and word salads from half baked brains. Total Confusion, chaos and mismanagement when there are tons of other properties in the area. All of the women there are surface southern "nice" but social politeness doesn't supersede intelligence and professionalism. I contacted Tonti Properties and filed a complaint against Bella Wood. To add more confusion, Tonti Properties is different than the corporate entity Tonti, which owns a large amount of SE Louisiana apartment complexes. Additionally, there is another business name that appears when applying after being debited for app fee: Creekwood Elmwood, LLC. So it's a bunch of scam companies triangulating their schemes with haphazard, sloppy tactics. Seems like a scam. Happy to be looking elsewhere and away from this nightmare of stupidity. I can't imagine having to deal with these type of people on a regular basis in a place you want to call home! These apartments will stay unrented. Enjoy Hurricane Season!

Ohhh well for being neighborly and kind. A package a mistakenly being delivered to my old apartment…read more"I tried to stop it". Went to the people who live there asked could they contact me they said sure. (They called me for the first dress that was delivered )the company sends the orders separately. The package was opened. The second dress I needed for my daughters kindergarten graduation they kept even though I received confirmation it was delivered. Anyways! I had to take a loss of $70 for the one dress. I hope the enjoy it.

This is the worst property. I've had close to ten different maintenance call with things going…read morewrong with our apartment. From toilets, to sinks, my front door was rusted out on the bottom with a half in gap and it took them three week for them to get me a door. The worst of them all is when the apartment above us had their AC unit burst which caused flooding into our unit and the paint was falling off the wall. They didn't cut out the wet parts of the ceiling and wall they just put more paint on it and called it good. Now a couple months later my family is all experiencing upper respiratory problems. My wife suspected it was from mold so I pressed the ceiling where the water damage was and it was so brittle that my hand went through. I put my camera up there to see if there was any mold and there it was! I told the front office and they brushed me off saying "we'll get around to it" but I can't have my family living in a house with mold. They didn't seem to understand how dangerous mold is especially for little kids. The whole time they were being negligent and not trying to help. I definitely would not recommend this place is trash run by a bunch of incompetent crooks.

Lived here for 2 years and loved it. Great apartment layouts and 3/4 very helpful staff. Mark is an…read moreawesome guy and handyman, very trustworthy and can fix almost any issue you have quickly. Adrienne has always been one of my favorite people there, super helpful and fun to talk to. I would ask to speak with her almost every time I called because she's quick, informative, and a great listener. Tonya is a great manager and all my experiences with her have been 10/10. And there's Aline Bryant, who I see most other people have already commented about. She's sweet and means well, but can come off very rude and condescending at times. If you're reading this Aline, thanks for the help (at times) but please try to work on your listening skills and comments that you say. They don't always come across as you mean them. Staff aside, I didn't deal with the deposit issues and charges that other people have experienced so I can't really speak on that. Tonya was very helpful and understanding during our final walkthrough, but as with any apartment you should fill out every detail on your pre move-in sheet to avoid probs with that. Beautiful pool area and property in general. I'd move here again, but not to the 3rd floor since there's no garbage chutes. Thanks for everything guys! Especially Adrienne and Mike Brandon Badeaux

I lived here for 3 years. The apartments are beautiful & spacious and the grounds are gorgeous. I…read morewould not choose to live here again for these reasons: 1. Noisy neighbors. For 3 years I had two noisy residents below me. The second set of residents were the worst. One was a musician. He would yell & play music loudly at all times of the day & night. I would complain, sometimes multiple times a day. For a full year and a half I just had to endure the noise, because all they would do is send warnings, which were ignored. Even worse was when he started getting louder as they learned there were no repercussions. It made for a horrible living situation. 2. Appliances. They were old & didn't work well. The washing machine usually required to be run at least twice to get a load clean. Same thing with the dishwasher. I stopped using the ice maker in the fridge. The water line had growth in it & no matter how many batches you threw away, it persisted. The oven had seen better days as well. 3. Poor business ethics. This was the worst. Entergy did not transfer the utilities back to Palmetto Creek for a month after I moved out. They had no record that I had requested this. I requested reimbursement for the time after I moved out of Palmetto Creek from 1st Lake. The bill showed that the last prior reading was on my move out day so this should have been an easy request. Instead I got someone calling me telling me that they weren't going to pay despite acknowledging that they used the power for the entire period that I was requesting reimbursement. Too bad, so sad was their attitude. This is very poor business ethics & theft of utilities. The person I spoke to was incredibly unprofessional. 4. So no, I will not be giving them good reviews or recommending them to my family, friends, or coworkers as requested. Steer clear of any 1st Lake property. I wanted to add as the response makes it seem that they actually care about their residents. I was told by the man that called me "I guess we won't go out of business", when I told him how unethical he was. If you want to stay where they don't care about their business ethics as long as they make money: stay at a 1st Lake property.

I have lived here for a few months now and I am very happy with everything!…read more 1) The staff is very friendly and nice 2) If there ever is any issue with something in the apartment needed to be looked at or fixed, it is fixed within a day. 3) The amenities including the gym, pool, and tennis courts is a great addition to have! There is always something to do. I would recommend Lakes of Chateau South!

pros: -Great floorplans, - pretty common areas…read more cons: -not prepared for new renters at time of leasing. (examples include mold/algae covered windows, untested appliances, cabinetry falling apart and inoperable due to appliance placement) - workorders are not taken seriously. (7 weeks no appliance repair, no idea when it can be LOOKED at let alone fixed, 3 weeks broken toilet seat) - NOT a gated community as advertised, gates always open never repaired. - loudest A/C system I've ever personally heard. I have years of property management experience. - inconvenient placement of the ONE dumpster area. Far from many units and located beside a gate that is broken which causes safety issues when unloading your trash from your trunk as ppl pull in blindly through broken open gate.

lived here for a year. overall a good experience. i moved to nola during covid and needed a safe…read moreand secure place to live. tbh, if it wasnt for covid i would have tried to live down near the city, but nothing has been going on there for over a year now, so seemed kinda pointless. make no mistake, bella ridge is def not nola living. you are pretty much in a middle of a industrial area living here. for some, getting away from the city is a good thing, but just keep in mind the location. the rent when i moved in was fairly low, about $1200 for a nice one bedroom. it has risen in the last year about $200-300 a month. so you are starting to get up there in price. the units are pretty nice, decent size with updated appliances. the staff is excellent. i had zero complaints, esp with the maintenance team. they respond almost instantly to maintenance requests. the community is okay. def a mix of diff types of people. try to get a 3rd floor unit because alot of noisy and loud people and you can hear everything through the walls. one thing i noticed is a decent amount of sports cars reving engines and speeding throughout the complex. also, an insane amount of pot smoking. sometimes the entire complex smells like a pot dispensary. ample garage/parking space..never really a problem to find parking. security is decent, but there have been several issues while ive stayed here. management called in a security guard for a week or so after one of the incidents and installed cameras on the gates. but overall i would say its a safe place to live. the main issue, and this out of managements hands, is the massive construction project literally right outside the gates. non-stop loud construction, and i believe it will last for years. i got lucky to get a place on the other side of the complex but if you do a visit here make sure you do it during a week day to hear and see the construction (they work on weekends too sometimes). this has basically rendered the gates a mess to get in and out of and also insanely loud at the pools and the one outdoor common area. also a giant poop plant is right outside the property so you will smell warm turds parts of the day when the wind blows right. there is also a beach volleyball place right in back of the complex which gets very packed at evenings and they blow whistles until after 10pm. can get annoying. also a confusing aspect of the property is that even though it appears as one apartment place, it is split into two different complexes (bella ridge north and south). im sure there is a reason for this but its kind of weird and awkward. for example, i actually live closer to the south pool but i cant access it. i can only access the north pool. you can also only control the entry gate for your complex. so many times someone came to the wrong gate and couldnt get in so had to call me and i had to get them to drive to the other gate. this should def be corrected as it is not an amenity, but simply an access point. supposedly the south units are nicer, but i def wouldnt pay more to live there esp since it is bordering the construction zone now. overall i would recommend living here if you wanted an escape from the city and are willing to deal with some of the annoyances. every apartment place in the world has annoying tenants and minor issues. i didnt ever encounter anything so negative i wouldnt recommend bella ridge. its unfortunate about the construction, but you would just have to see if it all balances out for you in the end. i am moving out of state, but if i had stayed, i would have probably tried a spot down near the city now that things are picking up a bit.

Moved in two years ago and it started out really good. Recently there has been a change in…read moremanagement and it has been problematic since. Dumpsters are constantly overloaded with garbage spilling out of them. Trash is all over the stairwells. Neighbors are grilling in the parking lot. It took two weeks for my maintenance requests to be completed as they stated they were not staffed. The complex is filthy. They stated that I changed my locks that were in fact never changed. Upon me calling the office Emily was very dismissive and rude.

I moved to New Orleans (actually Kenner) from Wyoming, spending most of my life as a Yankee. I…read morewent into this move with an open mind: new culture, new atmosphere, etc. and have been thoroughly pleased thus far. My girlfriend and I had to take care of all the apartment rental paper work over the phone and via fax (Tonti Management - Windsong's property management- doesn't have/use email.) and the process was fairly painless. The two ladies working with us were very helpful and friendly. Making sure we had all the paperwork taken care of prior, we showed up on move in day needing only to sign a few more things before getting the keys. This was our first time seeing the apartment and overall we were pleased. We requested top floor (3rd floor) to take advantage of the vaulted ceilings and view of the pool (there are 5 total pools on the property). The only thing I was really hoping for was more updated/modern kitchen appliances and bathroom, other than that I'm really pleased with the property. Several experiences we've had so far: -Found out the previous tenant had "slept walked" out the window, falling three flights. -A portion of the units had caught on fire due to an A/C unit failing. (These apartments are currently being renovated). - Our A/C didn't work for the first 5 days - It took them 3 days before they could fix it (Sat, Sun, Mon). Not complaining about how long it took just a bummer that it wasn't working when we moved in. -This is apparently a common thing down south but we have found several very living Cockroaches skirring about the apartment - YUCK. If you decide moving in before 6/1/2013 get a hold of me, put me down as a reference/referral. I think we both get a discount on rent :)

This Review is for Aiden - a wonderful maintenance man. He has handled all of my maintenance…read moreissues and does a great job. He is friendly, kind, efficient, and knows what he is doing. Today, 12/13 he fixed the toilet perfectly.

Been at Sugar Mill East about 6 months now... still really enjoying it! Quiet area, love the creeks…read moreand ponds, and they just re-painted our entire complex. It looks great! Happy to call it home!

I'm giving two stars only because the apartments are nice. But we've had a really bad issue with…read morepeople smoking cigarettes and marijuana in their apartments and it coming into our apartment and management doesn't address it appropriately. It's not just a little smell here and there: it is nauseatingly strong!!! So much to where we have to sleep in the living room sometimes because it seeps in through the master bedroom closest and the bathroom. Not to mention that I have a baby in the house. That isn't right!!! They don't even seem to care about the health of their tenants. They are more worried about the rights of smokers than that of other people affected by it. They also have gone to great lengths to say that we are the ones smoking in the apartment because we had a jar outside for a family member who smoked a couple of months ago when they visited. That's absolutely ludicrous! What would we gain to lie about that? But there have been no butts in it since then. It's just ridiculous. They have no interest in making us happy. They told us we can switch to another apartment but it will cost more! Are you kidding me? This company sucks. They've charged my mom for things that she shouldn't have been charged for and haven't been completely honest with her. They don't address their issues and they will blame you and charge you for anything and everything. Don't rent here unless you like unprofessional management and inhaling other people's disgusting cigarette smoke AND marijuana smoke!!!!

I love living at the Seasons. It is quiet and the grounds are beautiful. The people are friendly,…read moreand maintenance is usually done in a reasonable timeframe. Even a few small issues I have sent an email about, specifying no rush, we're still quickly taken care of. The appliances in our apartment are a bit dated, but the vaulted ceiling, fireplace, and full size washer/dryer more than make up for that. I recommend this apartment complex for sure!

Horrible apt complex. The place is not updated. Old appliances and horrible office staff. Go…read moreanywhere but here! They will invade your privacy. Your not allowed guest and animals. They have outrageous fees and keep in mind they will video tape and record conversations without consent. Beware of this place!