Settlers Landing Review: Beware of Mice and Poor Management…read moreIf you are considering moving to Settlers Landing in California, Maryland, I strongly urge you to reconsider. My experience here has been nothing short of a nightmare, particularly due to an ongoing mouse infestation that management refuses to properly address. I moved into Settlers Landing in August 2024 for a government position and was led to believe this was one of the best luxury apartments in the area. However, I have now caught five mice in my unit, and the leasing office has done nothing but dismiss my concerns, blame me for the problem, and provide ineffective solutions. Instead of taking meaningful action, they have argued with me about my own traps being more effective than theirs and have shown a complete lack of empathy. From the beginning, the response from management, particularly Sheila Mackle (The Leasing Manager), has been appalling. After catching my first mouse in October, I was initially assured that maintenance would take care of the issue. However, their "inspection" lasted all of three minutes, and they insisted that all entry points were sealed. They left ineffective traps and essentially told me to deal with it myself. Since then, I have caught multiple mice and have been given the same runaround. When I reported the issue again, I was met with dismissive attitudes and told, "Some apartments have mice, and some don't." When I asked why that was acceptable for a so-called luxury apartment, they had no real answer. The exterminators they send spend less than a minute in my unit, contributing nothing to solving the root problem. Probably because they already know that there is a problem, they are just showing face for appearances. Sheila Mackle has not only failed to provide any solutions but has also been rude, condescending, and outright dishonest. She has blamed me for the problem, implied that I am making too much of a fuss, and even tried to prevent me from posting reviews about my experience. It is clear that she is simply a mouthpiece for higher-ups like Ron Nichols (her boss), who has ignored all my emails and has never spoken to me directly. After speaking with other tenants, I have learned that I am far from the only one experiencing this issue. Some residents have been dealing with mice for years, while others have been told similar misleading statements by management. One neighbor even told me he had to remove a pregnant mouse from his home. Despite this, Sheila Mackle and her team continue to claim this is not a widespread issue. Why This Matters? This is not just about mice; it is about a management team that refuses to take accountability and does not care about the well-being of its tenants. Settlers Landing is falsely advertised as a luxury living space, yet tenants are expected to tolerate infestations and mistreatment from staff. Not only that but then want to spike the price up by 200$ when you want to renew the lease, as if they are worth it. I am already paying for a 1 bed room for +2000$ for mice to be living with me. That is unacceptable. The mice is the biggest issue but, I still have dealt with no heat for three weeks (during a winter storm I might add), gnats, paying fines for trash when the trash service does a poor job of picking up trash overnight, water pressure low and more. But those issues to me at least are minor compared to where I draw the line which is mice. I have now contacted the St. Mary's County Health Department regarding this issue, and I urge others experiencing similar problems to do the same. If you are considering moving here, think twice. Management will gladly take your money, but when problems arise, they will gaslight you, ignore your concerns, and leave you to fend for yourself. Save yourself the frustration and look elsewhere for housing. Settlers Landing is not worth the headache or the price. I promise you this is not luxury. Please find my pictures and email attachments to everything I am saying as proof that this is not the best apartment for the price they are asking.

This apartment is infested with rats and the people in the leasing office act as if it's a common…read morething. Maintenance doesn't make any real effort to eradicate the issue and pest control doesn't come out regularly to address the issue. To call themselves luxury and charge and exorbitant fee no one should have to live in an apartment with rat traps in every corner.

I waited years for this apartment and it is well worth the wait!The property is well kept and the…read moremanagement is the absolute best!! She's always there to assist you with any issues. There are many activities available to enhance your living experience. Residents are hospitable as well. Fantastic!!

Great place. Very clean and nice landscaping. Everything in my house works and I have had no…read moreissues. Erica in the front office is very friendly and helpful. So happy here.

DO NOT MOVE THERE AND BE CAREFUL WHEN MOVING OUT! Wow! Company is a fraud! I had written an amazing…read morereview about living in this property. Because short of their horrible parking and towing policies, it was nice living there. But then when I moved out, they sent me a "damages" bill that was fraudulent to be nice about it. They wanted me to pay for THREE microwaves as an example. They sent a collection agency after my brother who was NOT on my lease when I moved out. (Fortunately, he is hiring an attorney to sue them also now. He was taken off the second years lease, and they knew this.) Every time I complained about the amount, they found "Errors" and kept changing the amounts and the reasons for why I owed them the money. They supposedly made adjustments, but refused to send me a final bill. They then reported this to a collection agency. They wanted me to pay for a brand new carpet for the entire apartment, even though the carpet was already old when I moved in. Or so it looked. They refused to tell me how old the carpet was, and why they deserved a brand new carpet to replace an old one. They changed the reason for why the carpet needed to be replaced, depending on who they were making the claim to. They billed me for a 8 or 10 year old stove, but also said they weren't going to bill me for it since they just cleaned it and it was old. Or maybe that was the fridge. They changed their story a few times, so it was hard to keep track of. Happily, I AM an attorney, so already spoke to a friend who is filing suit against them. I also reported them to the AG's office. Morgan Properties should be familiar with them. They have been sued a lot. I am not sure all of their properties commit fraud, but it seems this one is not alone. There are nicer properties cheaper in the area, especially outside of crime-ridden Lexington Park. If you must move there, take photos of everything when you move in and out, and be ready to sue them to get your deposit back. If they had just chosen to be honest. But they chose fraud and the threat of negative credit reporting and collection agencies. AVOID MOVING to MORGAN PROPERTIES. Lexington Park may be a high crime neighborhood, but St. Mary's Landing and Morgan Properties will rob you quicker.

We very much love our new studio apartment and are very thankful for the friendly staff that made…read moreour move in a breeze!

I moved from San Diego to Lexington park, not knowing the area, I was able to sign lease and get…read moreeverything done before I left San Diego! Personnel is outstanding! Sondra made me feel welcomed, got everything taken care of for me and checked to ensure everything was acceptable! Great place to live at! Great staff!

My husband and I lived here for a little over 3 years because he was stationed here in the…read moremilitary. We loved living here. The staff were always super helpful and friendly. If anything needed to be fixed, maintenance would come fix it within a day or two. Now that we're moving back home, the staff has made it very easy with the move out process and making sure we're all set to go. The apartments are about a 5-7 minute drive to base which was really nice as well. We're sad to leave but it has been a great 3 years with Park Villas and I highly recommend.

WARNING! Don't rent here! Pat is a poor property manager and highly lacks customer service…read moreetiquette. Overpriced too! Too many other apartment communities that are way better.

Only rating one star because that is as low as you can select. During my initial lease signing, I…read morealerted my agent that I would need to pay my rent in the middle of the month instead of the beginning (commissioned employee who receives commission checks on the second friday of a month). They alerted me this would be no issue. Since then, I have received multiple nasty letters about my rent. When I confronted them about the already-known situation, they denied any knowledge. Since then I have had 3 late fees and a court filing for failure to pay rent. My rent has never been "later" than the 14th. To not make such a small accommodation for a renter is ridiculous. The washer/dryer (and all appliances) are ancient. All of the floors creek, and the doors/walls are over-painted so they stick whenever you close them or try to open them.. Parking spots are miniature. They run a conservation event between the months of JUNE to AUGUST, where they TURN OFF your AC units. I can't even make that up. They include a MANDATORY "Tech Package" which is basic tv/internet. If you want to upgrade, you have to open a new account, still pay for the tech package, and pay for your new service as well. Overall, if you need a place to live and don't mind living in a slum, it's acceptable at best.

My husband and myself and our 2 year old son lived here for a year. Never had any issues, Christina…read morethe property manager is hands down amazing! Always helped if my family or I needed anything and made the move in/out process so easy! Dave the maintenance guy was always right at my door if I had any problems and fixed it accordingly. Grass was always cut without ever getting out of control, when it snowed they always had salt trucks and plows through the neighborhood and salt on the sidewalks and breeze ways. I would recommend Indian Bridge apartments to anyone looking for a nice affordable quiet community!

I loved it at first, but I did not meet a requirement. I do understand these policies and am fine…read morewith it. However that leaves no excuse to treat someone like trash and be rude! I spoke with Cameron who one of the consultants/manager and he was very rude when I called and miscalculated a number and denied my application. Please prepare for terrible customer service as well, not only him but the receptionist was rude too.

We were shopping around for a long time for a place we could call home, we finally found The…read moreApartments of Wildewood. They have a awesome location in Wildewood. Family oriented and quiet! The staff is excellent. I primarily dealt with Mr. Swan who is the property manager, he was so helpful and patient with us. I asked a lot of questions and he answered them all. The apartments was in perfect condition. I couldn't believe how awesome it looked when they told me the age. Maintenance does a wonderful job on the upkeep. I will highly recommend this community to all my friends and family!