Scammers. They allow people to spend the money on applications then deny with no cause. I made well…read moreover the rent amount, have good credit, can easily afford and pay for rental. They wanted me to put my second job on application (even though my first is self employed and can afford the rent with that alone) which would mean I need to pay a SECOND application fee. When I didn't do this, I was denied! Saying "something on my credit" even though they do not put the credit requirements on the website AND I have good credit. They just want to make money of applicants and jump through hoops paying fees just to deny you anyway. They wanted me to pay fees for my dogs even though I wasn't even approved yet with no lease! Illegal practices. Scams. Lies. Terrible customer service as well. There's SO much more that happened but I decided just to put the meat of the story on here or otherwise it would be TOO LONG.

From the owner: The Rogers Group is the largest and most trusted full-service real estate property management…read morecompany primarily serving Vance, Granville, Franklin, and Warren Counties. Established in 1981, we have grown to manage over 1,400 residential properties and manage property for over 250 different owners. We specialize in managing single-family homes, duplexes, townhomes, apartments, light commercial spaces, and other dwellings in the area. Our mission is to provide outstanding service to every tenant while protecting and enhancing the property investment of every owner. Contact one of our experienced leasing agents today to discuss how the Rogers Group can help find your next home.

I have had an excellent experience with Acorn and Oak property Management. The agent I worked with,…read moreLisa Rietzes, was pleasant, easy to work with, and clear about the steps I needed to take to rent. When I walked into my new kitchen, there was a gift box there. It contained a roll of toilet paper, a small Hammer, a bottle of water, and several other necessities. It was so thoughtful because those are the kind of things you never can get access to when you move in. At first. Kudos to Lisa and the company!

We worked with Acorn + Oak for roughly 3 years managing our rental property, and unfortunately our…read moreexperience steadily declined over time due to poor communication, constant turnover in points of contact, and lack of follow-through. The final issue that led us to terminate management involved landscaping/tree work that perfectly summarized the broader problems we experienced throughout the relationship. We requested quotes for landscaping work in mid-March and did not receive them until we followed up weeks later. When the quote finally arrived, the pricing didn't add up correctly and had to be clarified after additional follow-up. We approved what was described as trimming and cleanup work, but communication throughout the process remained inconsistent. Scheduled work dates were missed, partial work was completed without updates, equipment was left at the property, and both we and the tenant repeatedly had to ask for status updates. Most concerning, a large holly/privacy barrier on the property was cut back far beyond what was communicated in the approved scope of work. We were later told after the fact that the vendor believed mildew/mold treatment required such an aggressive cutback, but that was never explained to us before the work was performed. Had that been communicated upfront, we would have had the opportunity to discuss options and understand the actual scope of work being approved. The larger issue, though, was not just the landscaping situation itself -- it was the ongoing lack of proactive communication and oversight. Over the course of our time with Acorn + Oak, we went through multiple points of contact and consistently found ourselves needing to follow up for updates, quotes, scheduling information, and basic responses. Even our tenant expressed frustration with delays and communication issues. For a company charging a 10% management fee, we expected significantly better service, coordination, and accountability. Instead, the experience often created more stress and work for us rather than less. The Broker in Charge ultimately allowed us to terminate our agreement early, and we are now self-managing the property while evaluating better long-term options. I rarely leave negative reviews, but I think it's important for prospective owners to understand that communication and consistency were major issues in our experience.

Outstanding Property Management - Highly Recommended!…read more Rick Soles Property Management has been my trusted management company from 2017 to 2025, and I couldn't be happier with the service they provided over the years. As someone living abroad, I had to rely heavily on their responsiveness and professionalism across different time zones--and they never disappointed. It always felt like the team was just waiting on the other end of the email, ready to resolve any issue quickly and efficiently. They consistently went the extra mile, were always on time, and maintained a high level of professionalism. My tenants throughout the years were also very satisfied with the team, which gave me peace of mind knowing my property was in good hands. That sense of security is exactly why I stayed with them for so long. Recently, they supported me through the process of selling the property, and their help was invaluable. I'm genuinely grateful and proud to recommend Rick Soles Property Management to any property owner looking for top-tier management, or to any tenant seeking a team that truly cares about their needs just as much as the owner's. Thank you for everything!

i've had very good experiences with this company. i've been renting from them almost 5 years. any…read moreissue or any repairs that needed to be addressed were taken care of the same day. the office staff are always friendly,kind and helpful.

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

After self-managing our rental property in Youngsville we decided to hire a PM company to handle…read moreour tenant placement and management moving forward after dealing with problematic tenants. I've been incredibly impressed with the professionalism and thoroughness of Property Specific! From my very first intro call, they gave me a ton of great advice as to how to cover my legal bases regarding our previous tenants and I could tell they knew what they were doing. Our PM Lucas is very responsive and was able to find wonderful long-term tenants for our property within days of listing it for rent. The company also takes care of photography and listing, and I'm so glad we can entrust them with everything moving forward. Definitely worthwhile if you're a landlord, I highly recommend working with them!

Beware when renting from Property Specific. They take multiple applications for rental properties…read moreand you will lose the application fees if you are not "chosen" . This happened to us and we were approved.