Excellent pet shop. Recently revamped with new stock and services. I found the staff very…read moreknowledgable but also extremely friendly

Disgraceful ! As an avid bird lover and keeper I was left shocked and upset at the conditions the…read morebirds are kept in here. A lot of the birds looked poorly with some showing signs of respiratory distress probably due to the filthy conditions and lack of hygiene. Bird are cramped together in tiny cages with no environment enrichment or even decent food and fresh water. As we left the shop I was horrified to see a Congo African Grey "Corky" (not for sale, so presumably left in the shop as an attraction to customers) in a filthy cage, devoid of suitable perches or toys, with a bowl of indistinguishable food and stagnant water. Close this hell hole down and fast!

I have never visited such a filthy, overcrowded pet shop in all my life. The animals are kept in…read moredirty, cramped conditions and the smell of ammonia is overpowering. It is my opinion this place needs to be shut down. Please do not support this cruelty.

went here to have a look around & see if I could get some new stuff for my dog! this is a…read morespecialist "dog shop" & found that they have lots of dog related products, accessories, supplies etc. backed up by good service & knowledge...... came out with new harness, lead & trying their super-premium dog food which is good price for this quality dog food, really pleased to have found them.

We have been using Pegasus Pets for our dog's needs for many years and have had excellent advice…read moreand excellent service - delivery to the door (often at short notice because of forgetting to order). There was a period of difficulty at the time of another review (from 2017) but that was long ago and our only difficulty has been remembering to pay since Pegasus is quite laid back! (Perhaps because we are longstanding customers).

Unable to fulfill internet purchases and uncooperative when you ask for a refund. I have emailed…read moretwice, tried calling, but no answer. Methinks they may have shut up shop. Going via my bank for a refund. Buyers beware!

A fantastic little shop, free delivery too and orders what I need in specially, Thank You.read more