I brought my Christian Louboutin Metallic Patent Breche 100 Pumps (39 Cappuccino) to Village Cobbler after the heel needed some serious attention, and let me tell you... they delivered. The craftsmanship was impeccable and you'd never know these heels had an issue to begin with. They matched the finish perfectly, restored the structure, and brought them back to that signature Louboutin elegance. The work was clean, precise, and done with real care. The service was just as impressive. Professional, quick, and knowledgeable. They treated my designer heels like the luxury pieces they are. If you have high-end shoes that need expert hands, Village Cobbler is absolutely worth it. They brought my Louboutins back to life, and I'll definitely be returning for any future repairs. read more

Village Cobbler - Shoe Repair Near Me - Sandy Springs, Georgia

I had worn my favorite shoes out. He replaced sole and heel and spiffed up the inside. I am so happy!

AVOID this place! Quality of work marginal. Business practices are "other than honest" -- i.e. price manipulation! Customer service nowadays is terrible. NOTE: This is a new / different owner than as reflected in some of reviews. His shop still advertises itself as "Black Owned". The new owner personally told me he is Korean... he certainly appears to be 100% NOT Black. Repeat -- AVOID this business! read more

As previously reported, the pre ious was excellent and polite with good communication skills. The new owner is rude and quotes outrageous prices Stay away! read more

Fast and quality service. Brought in a pair of heels for repair. They were complete in less than a weeks time. I will definitely be back for any shoes I need repaired. read more

What a REFRESHINGLY AWESOME service experience!! I have been here several times over the years but they do not know me. Walked in with my favorite pair of Merrill's on and asked about re-stitching since the soles were coming apart. Learned that the stitch was not all the way through so not much they can do. THEN, he take my shoe back and works on it to glue all the loose seams for me. Then he does the other one. After a few minutes of shoe shop magic, I wear them out and the shoes look great. Now, you have an even more loyal client!!!!! Merrill does not make this shoe anymore and it is the most comfortable pair of casual shoes I own. Thank you for breathing more life into my shoes so I did not have to go buy new ones. read more

Village Cobbler - Shoe Repair Near Me - Sandy Springs, Georgia

This review is going to be short and sweet. I took my black patent leather pumps to be cleaned, and they were not. Nothing was done to them. Now, you have to pay in advanced and now I see why. When I picked up the shoes, not only had nothing changed, but the man who gave them to me said I put something on them. When I told him I didn't, he said, and I quote "yes you did." So, now not only were my shoes not cleaned, this man was accusing me of lying. He did not offer me my money back, nor did he try to make things right. Fool me once, shame on you, fool me twice shame on me. Never to return. There is a good spot by Sandy Springs Kroger who will now get my business. Will update with photos....as soon as I can find them. read more

Went here to have the soles re-glued on my favorite hiking boots and was quoted $40.00. I went home and did it myself. read more

BEWARE NOT THE SAME OWNER. new ownership has taken over. A large majority of these good reviews come from the old owner not the new one please pay attention. He is incredibly rude and he did not do a good job and incredibly over charges. read more

I wish I could give zero stars. This was some of the worst customer service I have ever experienced. The man is so rude and absolutely did not listen to what I wanted. It was incredibly expensive and I had to go back twice to even attempt to get something close to what I wanted. read more

I agree word-for word with Roger M S. My experience was exactly the same as his. If this shop has changed owners since Roger's review, I wouldn't know about it, because the owner who bought the business from Alex made sure that I would never want to return. read more

Such a nice owner!!! My suede boots came out looking brand new after being covered in mud! Will bring all my shoes that need repair!!

I dropped off a pair of heels that were damaged by a drunken stumble over my cobblestone sidewalk. The shoes were repaired in 48 hours for half of what the red bottoms store wanted. I walked in and the man behind the counter was repairing a leather strap on a Louis. "You fix bags?" I asked with a smile. For those with overpriced handbag addiction (like me) you know all repairs are usually shipped overseas and can take 8-12 weeks to be returned. The guy behind the counter winked and smiled: "Come see me. I'll fix it!" Shoe repairs made in 48-72 hours. Great quality, honest and the prices are reasonable. read more

The man at the front desk is very helpful and resourceful, and his services are reasonably priced :) read more

Village Cobbler - Shoe Repair Near Me - Sandy Springs, Georgia

After my trusted shoe repair guy retired, my high heels had nowhere to go... I finally found the Village Cobbler after a few disheartening attempts at other places of getting my heels fixed. (Side note: don't trust any place where they "send off" the shoes to be fixed) Village Cobbler has so far done an excellent job and mending my torn up, worn out, high heels. I do have to agree with some other reviews that this place is pricey. My former guy charged me $3 per heel.... here I pay $10. Now, that my office is no longer close by, it's difficult to get to for me, but I would recommend this place, if you live or work in the area and don't mind paying just a little bit more. read more

I brought 2 pairs of shoes in for cleaning. I honestly thought both were hosed but figured I'd give it one shot. The down side was it took a little longer than I thought it would. The upside is both pairs look great and were worth the wait. I definitely recommend this place. read more

Alex is an excellent cobbler and provides amazing customer service. I'm OBSESSIVE about my shoes and had to move to a different cobbler after I had a bad experience with my previous cobbler damaging my favorite pair of boots. I've taken about 4 pairs of shoes to him so far in the last 6-8 weeks and he's done an excellent job on all of them, all the while also providing excellent customer service and helpful advice on caring for them. He was extremely patient with me when I constantly texted him about a new pair and very understanding when I came in person to pick them up. I spend a decent amount of money on my shoes and they are my babies so I have to have someone I trust to help me take care of them. I definitely trust him! read more

I would give Alex 6 stars if I could. He repaired the straps on my favorite pair of heels and dyed the leather back to perfection. I was a little upset at first because my shoes weren't ready until a week after promised (he explained he wanted to get the color right), but when I got them that all went away. They look just like new. I am very pleased with the work and I will return in the future. read more

The shoe repair shop was sold. The old owner was Alex and he was very reasonable to did great work. The new owner is rude and double the price of what Alex use to charge, Too bad as this was a great shoe repair shop. read more

I specifically came to this cobbler because I read online that he does great work. I dropped off my husband's shoes and showed them to the owner. He said that he could resole them with no problem. As these used to be my husband's favorite pair of shoes, I confirmed again that he could get the job done. He accepted and also took a purse that needed repair due to wear and tear (small holes around the exterior bottom corners). when I came to pick up my items, the purse was okay but he changed the shape of the bag completely. The shoes were ruined. I paid almost $100 for the shoe repair and then immediately drove to Goodwill to donate them. Instead of getting a real sole and stitching it on, he used some kind of rubber material and glued it. He took a great pair of Cole haan dress shoes and turn them into something that Walmart wouldn't even sell. Avoid the spot or demand a refund when the job is not done right. read more

There is nowhere better in town! I wear my stilettos every day-- which means I wear out the heel quickly. Within days of dropping off my shoes for repair, I get a notification they're ready and they look brand new. The costumer service is awesome. I always leave with a good laugh and a beautiful repair. read more

I am beyond upset. Am from out of town, explained my timeline to him, asked if I'd be back at 645 today to pick up two pairs for simple new heels I dropped off and paid for yesterday, he agreed and said it'd be fine and even that he preferred the late pick up, seemed chill. Was here at 645, he is not here despite saying he is closing at 7:00. So now what? I leave on my flight tomorrow and he keeps the shoes I already paid to have fixed? No answering machine, either. I am so pissed. Ought to replace the shoes or mail them to me. This is bad business. No stars for shoe theft and taking short days against posted business hours. read more

I dropped my shoe as the heel had worn off. He did a great job by first giving me various options on how I want my shoes to be repaired and how much its going to cost me, and then explained what each option will exactly do to the shoes. This helped me make an informed choice. The price was very reasonable and he repaired the shoes quicker than he had originally committed, which was a pleasant surprise. He also polished the shoes without damaging the shoe lace. I would definitely recommend him to my friends. read more

Gone by three times for quotes on repairing and patching items. Very expensive. In most cases the cost of repair has been as much as a new item. Have yet to leave an item! Still looking for a quality repair shop with reasonable pricing. read more

I dropped me shoes off for a strap repair, and after following up in person three times over seven weeks I decided to pick them up and take them somewhere else. Unfortunately the owner did not remember, or record, that I'd already paid $30 in advance for him to order the red leather to make the strap. So at least i got my shoes back, but I'm out $30 and need to find another shop. I can't believe it takes more than two months to replace a plain 1/2 inch strap on a pair of clogs. read more

Village Cobbler - Ticket for my shoes. Price and dates were written after I paid in cash. Owner said I did not pay. - Shoe Repair Near Me - Sandy Springs, Georgia

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This place is a hidden treasure in Sandy Springs! They are friendly and do an awesome job with shoe repair. I also just had another great experience with them in repairing my daughter's backpack, which had one of the straps partially torn off. They sewed it back together, with extra reinforcement because I told them that she really loads a lot of heavy stuff in it. Seeing the job they did, I feel certain it will never come apart again. It was completed promptly and with a smile! read more

I am so pleased with my boots that I had repaired here! The soles fell apart on my favorite pair of boots and I wasn't sure if they could even be repaired. I thought for sure they were goners but he was able to salvage them. The craftsmanship is amazing! He was able to replace the sole and did so in a way that I'll be able to resole them again allowing me to keep these boots forever! I've already referred a friend. Very happy! read more

They repaired my jacket and did a great job! They do a great job with shoes too. Highly recommend.

Great service. Highly recommend to everyone. I left 7 pairs of shoes ( heels replacement and sole for one) and everything was ready within 24hrs. When pick up, the gentleman went through each pair to make sure I was happy with that. I will come back for sure and definitely recommend the place! read more

This was my first experience with a cobbler and they were great! I brought in 3 pairs of shoes and and a pair of beat up boots! They were able to fix everything by the next day and even opened the shop for me on Sunday when they are usually closed! Awesome service and great craftsmanship! read more

I dropped off some boots that were in good condition to be re-heeled. Was shocked at the price (over $40) when I picked them up. Comparative costs have been half this price. And, the next time I wore them, one of the heels cracked into two pieces. Incredibly disappointed. Do not recommend based on this experience. read more

The service and customer service at this place was absolutely amazing! The service is fast and they go above and beyond to make your shoes look just as new! Ask for Alex when you go! Thanks so much Alex!! read more

Amazing service, amazing work. I highly recommend this place. Best shoe repair around.

A super sweet guy! Great customer service! He keeps his word and calls when he says he will. He did a great job on my favorite shoes and was prompt. He's simply awesome. Only guy is being my shoes to! Thanks Mark! read more

Fantastic Service and Excellent Work! I brought in 5 pairs of my daughter's character shoes to have the heels repaired and rubber half soles installed. Mark did an amazing job. The shoes looked like they had "factory" soles when he was done. This is the only place in the Sandy Springs, East Cobb-Marietta, Roswell area I would trust with professional, La Duca dance shoes. This is the cobbler that our Theater Company recommends for all their performer's shoe repair needs. If you are in need of heels, sole, taps installed or just a routine refurbish of an expensive pair of shoes, I highly recommend giving Mark Shin and the Village Cobbler your business. You will not be disappointed. read more

Found my new shoe guy! Fair prices, good workmanship and he even fixed my broken heels (the pair I came in wearing) on the spot.

New owners. Not as good as prior owners. Their workmanship fixing damaged heels, replacing soles, etc. is a bit sloppy. Used to be that I would take a shoe in for repair, and it would come back looking better. Unfortunately, the workmanship of the new owners is disappointing. read more

Fast, friendly service! I walked in 30 minutes before closing time and the heels on my favorite boots were repaired and replaced. It's great to be able to get great service with a smile! Thank you! I will be back! read more

My go to place for shoe repairs! Great prices, great service and the turn around is quick. Oh, they also can repair suitcases and purses!!

Great customer service - very friendly; quality work; and faster than expected completion time. It's hard to find a true 'cobbler' these days that does repairs onsite. I've only been once so far but plan to bring all my shoes here going forward. read more