Horrible. they'll sale you a dream to move in. You have to constantly remind and put in maintenance…read morerequest to get the smallest thing done. I was promised an A/c machine a week after I moved in 6 months later still no a/c. They're roach infested, they never clean, they get mad when you "complain" to them about these things. Do not rent here I hate writing bad reviews about places in fact this is my first ever bad review towards anyone I try to give people the benifit of the doubt but this place should be well managed especially seeing that they also work with military individuals that already have issues of there own they're dealing with.

H O R R I B L E. ROACH INFESTED!! when you walk in you see a dead roach. I've complained and went…read moreto management been here a week they legs up on they personal phones never answering office phones. Getting people from temp agencies tht stay on they phone and don't share information with Management. all this money they getting from the people in that building on rent assistance they got these buildings looking And smelling like a pigstye.

Melanie is a HORRIBLE "manager". Really needs to find another profession. ZERO customer service…read more As far as place to live....nice. Maintenance does a terrific job, gym is very nice for a small place. Annual renewal just came around. They raised rent w/o justification. We're outta here!

IF I COULD GIVE ZERO STARS I WOULD! I moved in yesterday and the uninhabitable condition of my…read moreapartment is such a disappointment. Upon arrival, the carpets were soaking wet, making it impossible to safely move in. As a result, all of our belongings had to be placed in the kitchen and living room, preventing us from cleaning or settling in. The unit is visibly dirty throughout. There are DISGUSTING stains on the carpets, countertops, and hardwood floors. The microwave is dirty, showers are unsanitary, and baseboards are filthy. Cabinets and doors has scratches and stains, including the bedroom and front door. Cabinet shelving appears worn and unmaintained. While attempting to clean the shower, paint began coming off, indicating it was freshly painted and not ready for move-in. This shows the unit was not properly prepared or inspected after the previous tenant vacated. I also attempted to visit the leasing office at 4:54 PM that day in regards to fobs still not working, but it was closed despite posted hours of 10 AM-6 PM. This situation is unacceptable and demonstrates a failure to meet basic housing standards. I was unable to move in as planned, causing significant disruption.

I have lived here for several years, and the property has noticeably declined over time. The…read moreprevious maintenance team kept the parking garages clean, organized, and free of debris. Today, the garages look like a daily garage sale, with shopping carts, appliances, and random personal belongings occupying parking spaces. A recent parking lot resurfacing project highlighted the property's lack of planning and communication. With three residential buildings sharing limited surface parking and underground parking, management failed to provide an adequate parking plan during the project. Rather than resurfacing smaller sections at a time or coordinating with the Village of Brown Deer to allow temporary street parking, residents were left scrambling to find places to park. As a result, many had no choice but to park illegally, leading to unnecessary inconvenience, parking tickets, and, in some cases, vehicles being towed at the owners' expense. These are just two recent examples of the ongoing issues at this property. To make matters worse, the management company, JVM, rarely responds to emails or phone calls, and resident concerns often go unaddressed. The only time management seems readily available is when it involves collecting money. Residents receive repeated emails over something as small as a $75 parking balance, yet legitimate maintenance and management concerns are routinely ignored. It's frustrating to pay for parking in a garage that is dirty, cluttered, and poorly maintained. And even more frustrating to pay for comfort, but receive zero accountability, dismissive communication, and horrible customer service from management.

Love the size of the homes! And the staff has been fabulous! Specifically, Alex on the maintenance…read moreteam.

Buildings are infested with mice! They don't maintain their…read morebuildings and I had a lot of mice.

Maintenance is horrible, you will wait months maybe even years for something to get fixed. The rent…read moreis extremely high not to mention you have to pay for water, trash and garbage and that runs you about 60 bucks on top of your base rate. Oh yea you have to pay an extra 35 bucks a month to use your garage even though its attached to your unit . NO ONE ever answers the phone in the leasing office , you have to always go up there. And your rent goes up every year and nothing around here changes. EVER !!!!

They left me with no working heat for 3 months because they kept making excuses as to why it wasn't…read moreworking properly. The problem was this building is so old you can actually see through cracks in the walls. You will freeze all winter and during summer your bathroom will flood with pee colored water because they won't properly do the AC either. Resulting in mold and my cats and I potentially getting sick. There are gunshots every other week, people throw their garbage into the lake, and I've heard people that live here talk about having guns and not necessarily using them for self defense. Management does the bare minimum and "new management" doesn't mean anything. It's just the slumlords across the street taking over the slumlords here. People are constantly breaking into cars, constantly getting into domestic disputes, I've had to hear the 20 year old have sex for weeks and then abuse each other because the walls are so thin and the cops won't do anything. There is litter EVERYWHERE you look. The pictures do not match what the units or the lake and everything looks like. The laundry room is filthy as well and it makes you afraid being in there because of all the violence in the area. The storage rooms have pests and the locks are ripped off on majority of them and peoples things just left there. Your stuff is not safe but they'll make you pay for it anyway without recompense. Your car is not safe in the garage either. 3 cars have had their windows busted in the garage because anyone can get in there so you must only be paying $50 to not get snow on it because it's certainly not to protect it from criminals. The maintenance team entered my unit the day after I moved in without my permission and turned my ac down to 60 degrees. When I moved in the next day my walls and ceiling had huge bubbles filled with nasty water and now it's happening again when I've only had it set at 70 for 2 days because it's 96 degrees outside. They've been ignoring my tickets, my emails, and my phone calls. They even lied and said the hvac companies are closed on the weekends when majority of them are 24 hours. They also screwed a cabinet door on diagonally after it broke and injured me. It also wouldn't close because he used the wrong hinges and just suggested putting magnets on to force it shut instead of installing it correctly. They are slumlords and robbing low income people of their money. I have had to take off several days from work to be home and ensure work is done properly because they have such a long history of incompetency. The maintenance manager also won't listen to what you have to say, he'll talk over you and just try to get you to break your lease so he can screw someone else over. Slumlord behavior will not be tolerated by me and I expect my unit to be repaired properly and with respect. Also, they walk through your unit with muddy shoes instead of putting on shoe covers. And after they're done with they consider a "repair" they don't clean up after themselves. DO NOT MOVE HERE!!!!!!

This place is filthy. The five star reviews are from people who have not even moved in yet. They…read morewere told to leave a review after leaving their showing! That's a red flag right there. Je'Taime is lazy and so is every one in that office. Constantly told they will get back to you on issue and YOI are the ones calling them back and when they answer they act as if they have no clue what you are referring to. They have been doing "preventative maintenance" but only on the exterior. They never manage the interior except for when they are mopping the dirty stained floors with fabuloso. Maintenance is a joke. The ghetto tenants and their loud kids are a joke. Complaints aren't taken serious because these tenants are most likely on rent assistance or family to the leasing managers. Hallways smell like dog piss and dog feces. Pets were not allowed when I moved in back in 2020 now there's pets everywhere followed by lazy owners that don't pick up after them. Oh and btw there's cameras all around the vicinity and they don't work. A tenants mom wandered off because she has dementia and they couldn't even use the camera footage because the camera that was installed less than three years ago does not work. Run!

Finally, a management team that cares!…read more I was honestly ready to move out of this complex because it seemed completely neglected. The landscaping, trash pickup, and overall upkeep had become abysmal. Meanwhile, rent kept going up even as conditions got worse. But with the arrival of the third management company in just a year, things have completely turned around. It's clear that this new team actually cares -- not just about how the property looks, but about the people who live here. In an economy where so many are struggling, it's refreshing to see management that understands residents deserve to get what they pay for. Living in a clean, well-maintained community shouldn't be a luxury reserved for affluent neighborhoods -- and now, it finally feels like that's being recognized here.

Wouldn't recommend unless you are okay with black mold around your patios, your floors sinking in…read moreand having an extremely disrespectful leasing office. My garbage door recently fell off and patio screen but they're refusing to replace them because "the building is so old". Renae or however you spell her name should not be working at the leasing office for she is incredibly disrespectful and has no professionalism to her. Will be reporting her to the health department and mandel properties.