Although I didn't get approved for my apartment here Jasmine at the leasing office is an absolute…read moresweetheart. She tried her best to help me every step of the way. I'm sure she's an amazing landlord and whoever hired her did a great service to everybody else. Thank you to Jasmine for all your help.

Jimmy is a very efficient worker, he did the job right the first time. And I was very satisfied. I…read moream very happy with his performance.

I've been living at The Views for almost a year now and I only have great things to say about it…read more I love that the apartment complex is newly built (It just opened on April 1, 2023). I love that I am the first resident to ever live in my unit! I also love that the entire property is modern, new, and clean. The building is gated and there are also surveillance cameras in and around the premises. At nighttime, the building and parking lot are well-lit. It's very safe and secure. I love that The Views is pet-friendly. I have two cats, so I am especially pleased that the building & management allow me to accommodate my cats. In addition, the units have flooring rather than carpet; so, it's easy for me to clean up. There's even a convenient doggy station just outside in the parking lot area. The amenities are, of course a children small playground area, as well as a BBQ area. There are washing machines and dryers in each unit! I also like that there is a mini business center in the lobby for residents who may need quick access to a quiet area for a meeting, and a fully equipped fitness center, so you can get your work-out on:) The entire building is beautifully designed. Our Maintenace Guys (Can't remember their names) take care of maintenance needs and in case there are any maintenance emergencies. The building is located in a great area in Norwalk, Cerritos, Long Beach, Buena Park, La Palma, Anaheim, etc. It's also freeway close. The 605 freeway is just down the street and connects to all the other major freeways. There's a 7-Eleven right next door and there are several parks nearby and schools. This is really convenient for me and my girls. What makes The Views extra special is that the front office management team is very friendly, helpful, and kind. They have always been receptive to my concerns, and I appreciate it very much! Stephenie is so helpful, upbeat, and positive; and so is Tony the Owner. (who not only manages the building but also owns it). Let me just say that I've lived in different apartment complexes throughout the years, and I've never had such a positive experience as I have been having here at The Views Apartments. I can relax and get more done because everything is taken care of. Needless to say, I am so grateful to live here! And, BTW, I have great neighbors! Anyway, I could go on and on, but I'd just like to say, "Hats off to all those that work, own, and live here at The Views Apartments. I truly appreciate all of you! This is a great place to live!"

I contacted this property for information and the manager Stephenie was very helpful! I toured the…read moreproperty within a few days of my call and left feeling very informed and confident with my options.

The Courtyards Apt Homes is a nice community to live. Very clean and organized with nice amenities…read moreand staff. Parking on the street was very challenging at times.

The whole process was smooth from touring the place to applying and moving in, the staff is amazing…read moreand straightforward, very helpful and quick to respond to emails and texts. The apartments are nice, the outside and amenities are well maintained, definitely worth paying a little more than other places to have peace and quiet and responsive and attentive office staff and maintenance personnel. I love that they send periodic updates and important info on whats happening at the properties through texts and emails.

I've lived here nearly a year (just submitted my lease renewal) and I can honestly say I couldn't…read moreask for a better place to live. The staff here are always responsive, helpful, and friendly. We were in constant communication with the property manager-Megan-from the very beginning, when we first started looking at these apartments, and even now she is always so quick to respond to any concerns through email. Shannon at the front is also wonderful, and always helpful over the phone. The maintenance team here is amazing, and requests are responded to within a day at the latest. Not to mention, these apartments are truly amazing. To list just a few wonderful things, our apartment was newly renovated when we moved in, they're pet friendly, and we have 2 parking spaces with plenty of street parking if you ever have guests. It's also a nice, quiet neighborhood and centrally located to most of OC and LA. If you're looking for a great community to live in, I'd highly recommend Villa Creek Apartments.

We have lived here for seven years and are totally happy here. The staff is amazing. They are very…read morewarm and friendly and respond quickly to emails, calls or anything we need. Our complex is quiet and very clean. I'm looking forward to all the upcoming changes that are happening around here. We love living here so much that our sons will be moving out of our place soon, into their own place and they want to rent an apartment in the same complex. I would recommend this place to anyone.

Great management and super clean place. Rolando is very professional and made the move in process…read moreso easy without any issues!!

great experience with the process of applying and moving in. Rolando was very professional and…read moreanswered all the questions we needed and moved quick with getting us approved to move in.

I don't remember his name but I must say he was very Professional and fixed my light stitch in my…read morebathroom I got Light Now. Thanks Delores

There's not that much parking if you don't have a car garage. For a 3 bedroom, 2 bath we were only…read moreassigned 1 car garage. These complexes may look nice outside, but inside they are old & not mold resistant. There's barely insulation in these buildings & cabinetry are obviously painted on, not cleaned. Been here for a while & see neighbors come & go. Each time, they renovate it with newer appliances, brighter lights, & flooring. We've inquired for a new unit already or a 2 car garage & still haven't heard anything. I gave 2 stars, because the maintenance team is always kind & responsive, but other than that, for the amount we pay here, it's not worth the parking inconvenience, outdated appliances, and mold problems that mess up our furniture.

Grace has always been so helpful and made my moving process so smooth!!! Great experience.read more

NO STARS!! TO YOUR 1 STAR!…read more Pics of her messages to me, are posted on Google Review since I can't upload on here for the Country Club Apts. It started out ok, but it is horrible living in our apartment where grace is the office Manager. Usually people receive notices, I on the other hand received messages, like if i'm being yelled at by my mother and threats of her gathering evidence against me. Do not come here if you have a child with a disability, because she does not verify any noise complaints. She once messaged hey! I'm receiving messages of noise from your way, when it was the apartment in the next bldg infront of us. Told her wrong apt. Maybe you should go out and verify. The times I have complained about noise, I received no response from her until hours later when there was nothing to investigate, So yes this place is BS! We were always planning on leaving when our son reached HS, but Stauffer Middle where my son goes to which is across and down the street, is not worth it, this school has bullys and the school does nothing to the attacker. He is on independent studies and now has his work done through ipad. My son doesn't even feel comfortable going to the pool, which is directly in front of her apt. Because its 2 per household to be at the pool. I had my son and nephew there ONE TIME the first year and she came out like if she was ICE when me and my brother were there to keep an eye on them in the pool, mind you i was showing my brother the complex as well and after that, came out told me i couldn't drink or eat out by the pool yet i was at a table and had a bag with our stuff and we pick up after ourselves, so those rules in itself should stop you if you want an apt with a pool. He's probably swam 2 times in the pool out of 2 yrs here. Yet I witnessed a pool full of children and nothing was done. We are a family of 3, paying a 2 bedroom and all 3 can't be out there to enjoy what we pay for unless its 2 at a time? We live in the back bldg so how can i watch my kid and nephew from back there? It's a joke that they have someone like this as the property Office Manager, I am already waiting for a response from Marco who is her boss to this matter, but felt as a Tenant still living here currently, that you know this before risking coming here to waste your money to deal with a headache like her and a school like Stauffer Middle. After that our account is locked and at first said, Evicted No Access! Like we didn't even get a notice. Also a man showed up to do electrical work banging on the door and I had to tell him no, because we didn't receive a notice and our trust level here is null. I wouldn't recommend here also, because the floors are so uneven our bed in the room leans more on one side then the other making it horrible to sleep and we have a really good bed. Also we live on the 1st floor and the ceiling creaking level is out of control when the neighbors walk in the upstairs apt. Proof is in the screenshots I'm sharing. Happy House Hunting Peeps!

We've lived her for almost 2.5 years and I love it here!…read more Our apartment is perfect for the two of us; myself and my son. Everything is new and upgraded. The community is nice and quiet. I don't ever hear any of my neighbors while in my apartment. The ladies in the office are AMAZING! Very friendly and attentive. The few times I had to call for maintenance they were on top of it and maintenance showed up in a matter of minutes. They fixed what I needed and were in and out in no time (light bulbs and a ceiling fan).

This place is definitely unprofessional. I received a confirmation to my email stating I was able…read moreto take a tour of the facility today at 11:15am. I show up to my appointment the girl working there has one no record of our appointment (luckily I had my email to show her). She states due to the covid 19 they are taking extend measures for everyone's safety not to show the facility in person only thru zoom. I understand due to Covid 19 measures like this could happen, but one management should have updated their WEBSITE and NOT CONFIRME appointments IF THEY ARENT ABLE TO! Also went i went in the facility was gross trash everywhere the outside paint looked like someone just got a bucket of paint and thru it on the wall. Horrible experience.

Brookstone is a wonderful place to live. It is less than 1 mile from George Bellis Park. A nice…read moreplace, if you want to have a picnic, take your dog for a walk, workout outdoor exercise equipment, or just relax. The staff there is very nice and accommodating. Yvienne was my leasing agent. She is very friendly, funny, and delightful. The staff stays on top of any work orders you put in and have things repaired as soon as they can. They are very friendly and approachable. Always willing to help if needed. The apartments are very spacious and has a modern look to them. It is a gated community with a pool & spa, picnic area and BBQ grills. The one downside and it's a minor one, is that some times the landscaping can be a little noisy. But that's very rare. This is a great place to live. I would highly recommend this place to anyone.

Im a resident here for sometime now, had to post this up bc I have nothing but good things about…read morethis community. Manager, Elaine and maintenance people, they are simply the best. My lease was up yet again I end up renewing my spot this year. They had recently upgraded my restroom and steam carpet cleaning and changed entire window settings which got so much quieter from outside noise. Pools and bbq areas always clean and covered as always. Great place to live and safe.

So, I left a review about a year ago and it wasn't the best but it was honest.... I'm a person who…read morebelieves in pointing out things that are good or even great not just the negative. Here I am saying now with new management this apartment building is on the way UP! Im loving it, new apartment manager Debbie to be more specific. She's been a GREAT new addition in such a short amount of time. Thank you Debbie for taking the time and caring for OUR village here at Encasa.

This place is a joke. Our car was broken into and management didn't care AT ALL. They let random…read morepeople wander into the complex, so it never felt safe. Water and gas were constantly shut off for "emergencies," which was just code for poor maintenance. The property manager was useless and basically impossible to reach unless they wanted money. They overcharged our rent multiple times, and then stole from our security deposit. It took over TWO MONTHS to get it back, and they deducted ridiculous amounts even though we left the apartment exactly how we found it. (Leaving us with only $83 out our $750 security deposit) The worst part of living here is the property management -- unprofessional, irresponsible, and shady. Do yourself a favor and stay far away from this place.