No iron or iron board available in the rooms or hotel for safety fire hazard reasons. They offer…read moreironing services as well and laundry service, done off the premises and service is closed on Mondays. My husband steamed his work shirts, trousers and jacket in the shower, worked pretty good.

I am a Director of an upscale travel agency, I have traveled extensively since the age of 12, and I…read moreconsider myself a demanding consumer. And yet I don't think I can add to the countless 5-star reviews that the extraordinary Denise and her exceptional staff have earned at this renovated castle. The renovation retained all the ambience of a 900-year-old castle while adding the amenities essential to a luxurious stay. However, it is the services that make the difference here. The daily itinerary is carefully planned by people who know the wineries, restaurants, and experiences like cooking classes intimately. And everyone is courteous, happy, and well trained, carefully attending to every detail of the property and services. Yet most mind-blowing is the dinner. For whatever reason, the restaurant doesn't get the one or likely two Michelin stars that I know it deserves. The menu is based on regional ingredients but uses Denise's expertise and creativity that I couldn't find at any of the many other tradition-bound restaurants we tried while in Barolo and its neighbors. I have read several reviews that rate a dinner at the Costello the best of their entire trip to Italy. So stop reading. Make your reservations!

We found this gem online while looking for a place to stay during a 4-day visit to Piemonte for…read morewine tasting. Located in the tiny residential village of Sinio its a little island by itself up on a breezy hilltop. Since this is a restored castle dating from the 12th century the stone walls are thick and windows are tiny to keep out medieval marauders and the rooms are all unique. We stayed in room 7 on the 1st (2nd the way we count) floor at the end of the hall featuring a large bedroom and sitting area that was a few steps below the hallway. It also had two small twin beds in a loft above so this room would be a good choice for family groups. The staff opened the wrought iron gate and greeted us at the top of the drive along with the owner. While the owner, Denise (who is American) checked us in and provided an extensive orientation while we sipped prosecco, the luggage was taken off to our room. One of the features of the property is an immaculately landscaped courtyard bespectacled with colorful blooms-an oasis of tranquility and beauty in an otherwise unremarkable village. The hotel also has an amazing restaurant open only to guests and we opted to try it our first night-oh my God! It turns out Denise is also the executive chef-perhaps her primary love-and we enjoyed a memorable 2-hour meal seated in the open-air Terrace tasting exquisite delights. We started by sharing the "into the garden pasta"-handmade ravioli artfully displayed with bits of shaved garden vegetables and herbs followed by a most delicious sole perfectly crispy on the edges and succulent with al dente vegetables and a beautiful sauce of lemon and passion fruit. Words just cannot describe how good this restaurant's food was. In fact, the dining is reason enough alone to stay here for anyone who enjoys the culinary experience of a master chef. We followed the meal with a decadent chocolate and cherry mouse cake that was the perfect finale to a beautiful evening. All in all a nice place to stay Positives: -great staff -unique, comfortable and quiet rooms with great AC -great restaurant - fantastic dinner Challenges: -tiny shower in our room (loft suite)-size of old time phone booth -breakfast NOT included and at 14€ per person per day it adds up -onerous cancellation policy (perhaps they've had an issue once people arrive to this small isolated town) -location a bit off the beaten path and very few other places to eat in tiny village-one pizzeria nearby that was nice

We were so happy with our dinner here, December 2014. The duck was perfect…read more The decorations are really nice and the atmosphere is cosy. Not sure why they keep the lights on so bright though? But we noticed that they do this at a few places in this region.... Staff is friendly and helpful & the hotel is nice as well. Definitely recommend it for a nice casual family dinner.

What an impressive and absolutely stunning hotel in the remote village of Alba two hours away from…read moreMilan. The rooms are all spectacular and large suite. There are no shampoo or hair conditioner but no matter, the mattress is firm, sheets are crisp and the AC in every room keeps the temperature at 18 degrees centigrade with near perfect silence from anywhere! The decor in the foyer is rich and chandeliers everywhere and the toilet at the lobby was all marbled with individual stalls and flowers galore. Do try. People are so friendly here.

Centrally located in the charming town of Alba. Attractive, spotless with many nice amenities…read moreincluding breakfast buffet, laundry and a cute, small bar. But hands down, the best part is the staff. From when we first booked in the US to our departure EVERYONE was gracious, helpful and knowledgeable. Their help started soon after our booking when they helped us arrange for a car from the Milan airport and never stopped. If you want a great hotel with first-class staff, this is your place!

From the owner: Découverte des Alpes de Hautes Provence Au coeur de Briançon, cet hôtel 3 étoiles se trouve sur le…read moredomaine skiable de Serre-Chevalier. Face au Massif de Prorel, il permet de découvrir les Hautes-Alpes. A 300 mètres des télécabines, l'hiver l'établissement propose des locations de ski. L'été, la randonnée est à l'honneur, pour y découvrir une région internationalement reconnue. Les chambres sont simples et élégantes.

This was a memorable experience. Words cannot convey how beautiful this area in Italy is and now…read moretake a gorgeous resort hotel, spa and restaurant and place it there and call it heaven. We were beyond satisfied with the freshly made pasta daily paired with Barolo and the scenery all around made it very difficult to leave paradise. Highly recommend getting a massage and relaxing by the pool of your choice.

There is no air conditioning in this hotel. It is impossible to sleep as I'm sweeting like a pig. I…read morefeel like I'm being robbed of my money for having to spend so much to suffocate in a furnace.