Super grosera la señora que atiende. Estaba literal lavando trastes mientras me atendia. Que triste…read moreque por el mal servicio uno se desanime...

This review is long overdue, but it reflects our honest experience with this venue during our…read morewedding planning and celebration earlier this year. We first visited the venue in early April as one of several potential options for our late May wedding. When we initially called to inquire about pricing, we were informed that those details could only be discussed in person. Given the distance, I asked for at least a general idea of costs. However, Claudia, our point of contact, insisted pricing could only be discussed in person. Despite concerns, we scheduled a visit. Upon arrival, we noticed the parking area was caliche, which seemed unprofessional. There were several dogs on the property, which turned out to be living there. The palm trees were beautiful, but the landscaping was clearly in need of maintenance. The office door was difficult to open, possibly due to structural shifting--an odd first impression. During our consultation, we were quoted $85 per guest (discounted with higher attendance). Flower options were $7,500 for real or $6,500 for artificial. Bartender services were $1,350 (not including alcohol), and coordination was $1,500. There was also a ceremony setup fee of $250 and a $500 overtime charge. Tables, chairs, catering, and decor were included, but catering and bar services could not be replaced with outside vendors. Claudia offered a wooden dance floor "at no cost," which, based on previous reviews, appeared to be a standard sales tactic. She also mentioned a surprise bonus if we booked--which we never received. We decided to proceed with the venue based on the convenience of in-house services and the scenery. Payments were made via Cash App and Zelle to various individuals, which felt disorganized. Taste testing went smoothly, and they were flexible with decoration planning via FaceTime. The Wedding Experience Communication leading up to the event was lacking. The flow of the day was never clearly explained, and we had to follow up repeatedly. On the wedding day, several people acted as "coordinators," creating confusion. Moments before cake cutting, we were told we had to provide our own plates and utensils--this was never communicated. Family had to leave mid-reception to buy them. The floral setup was completed just 10 minutes before the ceremony. Many guests were not served the main course because they weren't in their seats--something we weren't warned about. The bartender left halfway through the night. His replacement admitted he didn't know how to make drinks and said the bartender had gone to the restroom--he never returned. The grass wasn't trimmed, and restrooms were dirty from the start. Some items went missing during setup, and while we reported this, there was no investigation or resolution. For a venue that charges coordination fees, the service was basic at best. Final Thoughts While our night was beautiful in many ways, the disorganization left us and several guests frustrated. It became clear that this is a family-run business operated out of a residence. That alone isn't an issue, but it explains why they require you to use their services, limiting flexibility. After the wedding, we reached out to Claudia with our concerns. She responded three weeks later, citing a vacation. While she acknowledged some issues and apologized, she often offered excuses or counterpoints. In hindsight, we would not book this venue again. Though visually appealing, it is overpriced for the level of service provided. If you're considering this location, I would recommend looking elsewhere. While it may be suitable for photography, it is not ideal for hosting a wedding