Great family owned company and they offer 24 hour emergency services! They can also handle the…read morerebuild after they clean up the damage, it's great to be able to work with one company from the beginning to end! Highly recommend this company for any of your cleaning or restoration needs.

Octagon did a fabulous job after a burst pipe disaster which destroyed kitchen and several rooms…read more They were very responsive to all my concerns, valid or not. Blaine was fantastic and made sure that my house was in perfect readiness for rebuild. I would give them 10 stars if I could. Thank you, Blaine, Maddie and Octagon!

Such great people! Friendly, helpful, professional, and really went out of their way. Can't thank…read morethem enough! If I ever need this type of service again, they'll be who I call:)

Professional Experts! Our family is in good hands- will let you know as the process unfolds.read more

Can't believe an organization like this exists. We were more…read morethan pleased with the remediation when our basement flooded. They were prompt and very professional. Then we started discussing the work that needed to be done, which they wanted to do. Six weeks of chasing them after lies and unmet promises and what was the result? A meaningless apology from the owner and being told they couldn't do anything for 2 more months. Save yourself the aggravation and pick another contractor! These people have no follow up ability and lack basic customer service skills.

We had a great experience with Matt at Elm Environmental. The work he did was prompt, organized and…read morerespectful to our home. We had called a couple other contractors, but no one called us back for days. Matt responded to us right away! He was knowledgeable and personable. We were very grateful that he came over to asses our basement situation and got us an estimate within a day. We had a rather large area of mold from where water had got in and some asbestos wrapping around a few pipes in our basement ceiling; it was gross and we dreaded having it removed, but Matt came right in and took care of it and now it looks so much better!

Matt was right on time with the start of a challenging project in my crawl space. He was very easy…read moreto have in the house and very careful to keep things upstairs clean and organized. His work was finished on time and I can already sense a huge improvement in the air quality. I especially appreciate that he carefully explained each step and why he was doing what he did. His communication was great- I never had to chase him down!

Enviroclean worked great for us. Our 25 yo home had had some roof leaks ... we had no idea tiny…read moreleaks could do so much damage. Enviroclean got us sorted ... killed the mold ... did a great job cleaning up ... and were pleasant courteous & polite thru the whole thing. 100% recommend.

Reliable, honest, smart. Practical, quality work and fair prices. Know how yo solve problems and do…read moreit all correctly. No smelly chemicals. Nice people.

They were responsive and professional. Came out the next morning after a burst pipe in our basement…read moreand dried it out. Worked well with my insurance company too.

From the owner: PuroClean of Portland is a damage restoration contractor serving the South Portland, ME area…read more Services include Water Damage Restoration, Emergency Water Removal, Dry Out Services, Mold Detection, Mold Removal, Burst Pipes, Sewage Cleanup, Toilet Overflow, Odor Removal, Flood Damage, Leak Detection, Basement Flood, Fire Damage Restoration, Smoke Damage Restoration, Board Up Services and Trauma Scene Cleanup.

So pleased with the work that was done. The technician was very professional and efficient. They…read morewere even able to get some stains out of the carpet that I thought was going to be impossible.

Broke the windshield of our volvo station wagon while loading carpets. Initially took…read moreresponsibility but refused to pay for it. Apparently it cost too much ($1800) Refused to reimburse us for it. Cheap, slimy, unethical behaviour. Basically we'd have to take them to small claims or file a claim on our own insurance for their mistake. Awful people.

This is the A team when you have a pipe burst and it turns your house into a soggy mess. They have…read morethe manpower, equipment and experience to remove the wet in a hurry and dry oit that which can be saved. They were quick to respond and we're great to work with.

We had a pipe freeze and burst around Christmas, causing thousands of dollars in damage. Our…read morehomeowners insurance called in Rainbow to do water and mold remediation. They showed up the following day and did an outstanding job removing all damaged floors, wood and drywall, making it easier for the adjuster to evaluate the scope of the damage. They set up fans and dehumidifiers To prevent mold from forming and the damage from becoming worse. They were quick, careful with our stuff and cleaned up after themselves extremely well once they were finished. Three months later when the repairs were finished with, our insurance called them back to do a post-renovation cleaning. Holy smokes, this place has never looked so good! They cleaned everything--even the insides of cabinets and closets, windows and all surfaces, and even organized and sorted stuff out as they went along. There were absolutely no issues, nothing was lost or broken and they even kept track of our two cats so that they wouldn't wander off. I would highly recommend them for those big cleaning jobs even if you don't have a disaster to take care of. Thanks to Amanda and her crew for an awesome and professional job!

I had a 100% opposite experience from the other reviewers I see here. I went through homeowners…read moreinsurance, so I didn't have direct involvement with the bill, but I did get the full experience with their employees and the way they do business. Almost immediately I had Sonny calling me to coordinate getting a team out to do water mitigation and dry 3 levels of my house after a flood. Their team arrived on-site exactly when they said they would. Andrew was there almost every day for a week checking in on all the drying equipment they installed and cutting out drywall to make sure I didn't get mold. He was knowledgeable and aware of what to look for. They immediately put down boards on the whole floor to protect my house from damage while they worked. They kept everything extremely safe and clean. I believe that their work ethic is right at the top. The customer service was awesome. The communication was spot on. I highly recommend this company for anyone that had a flood.

Service Master Don't Do it. This company quoted me about $13,000 for soot restoration. The sent 4…read moreemployees to my home for 4 hours when I overhear one of them call the project manager stating that they were done. The lead man walked me thru my home to show me what they have done and asked me to sign off. I did sign off for what was done but in no way the job was complete. After they left I contacted the Manager because I never met nor did the project manager ever come to my home. I told him i did not want that cleaning team in my home and wanted to discuss the estimate. The following day a new team showed up at my home. I did not let them in stating I was waiting for their manager. The manager came in kind of defensive requesting to see what wasn't done. I walked him thru a couple of spots and wanted to discuss the estimate and diffrent line items. As i questioned him he continued getting more defensive. I asked him a simple question about the process of cleaning a bathroom fan for soot damage. He stated he did not know. He no longer wanted to discuss the estimate or line items. He then stated he wanted to make it right. At this point after the first crew and his lack of knowledge on how things were going to be done I would not let his crews back into my home. At this point he stated if his crew leaves his hands were tied. He didn't want to discuss the estimate where I saw a couple of items also double billed. As he walked out the door he stated he was going to send the bill to collections. Bulling tactics, lack of knowledge of how the cleaning process works and unwillingness to discuss the estimate and line items Do not ever use them. If you are still willing to work with them carefully look at the estimate and question every line.