Used this terminal twice- to get to Tallinn, Estonia, and bac again via the Viking XPRS ship. When departing from this terminal, they have everyone line up in a large terminal room with insufficient seating and then open the flood gates, allowing everyone to spill onto the ship to try and scout out the primo seats. It's an old fashioned land grab when they open the doors 20 minutes before departure.
They don't have sufficient wheelchair services. It's difficult to find a porter with a wheelchair, and things aren't labelled very well. They do offer elevators to get up to the upper decks of the loading platform, but it's a pain to walk up those big ramps with suitcases in tow.
There is a cafe here past "security" where they inspect your tickets, but prices were high, and the only stuff they seemed to be moving was beer and coffee.
They offer some pre-departure entertainment, with the Viking Cat who comes out and dances to a Finnish version of The Village Peoples' "In the Navy." The dancers who weren't in costume seemed to be half asleep going through the dance routine.
In the terminal, there are large signs warning you to watch for pick pockets, and not to bring wild boar into Finland. Take heed!
Getting to/from this terminal is easy, as there are taxis right out front, and the streetcar station is across the street from the terminal. read more