Bottom line: Vickie Sun gets it done! Thank you Vickie for selling our home during global pandemic. We were incredibly impressed with your professionalism, responsiveness, foresight, and real estate knowledge, and you made what could have been a very stressful process work out smoothly.
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Longer review: In February 2020, we bought a new home that had to be remodeled and our plan was to sell our Irvine home once our remodel was done. While it was a little nerve-wracking to carry two mortgages, we were also pregnant with our first child and wanted to have a comfortable place to welcome her home. My husband and I had several options for realtors but chose Vickie as our real estate agent based on her extensive knowledge of Irvine and Orange County, as well as her interpersonal skills.
Vickie was both helpful and flexible with deciding when to put our house on the market. This was key, because just a month later, the world turned upside down with the pandemic and we encountered numerous delays with our remodel. She knew how long houses normally stayed on the market in our neighborhood, Cypress Village, as well as surrounding developments in Irvine, and sure enough our closing lined up with exactly when our remodel finished.
Vickie was also a thoughtful and proactive realtor, thinking of solutions based on our circumstances. She suggested taking our listing photos before our baby was born as she correctly predicted we would have more energy and a much cleaner house. (Btw, her husband Joe takes the most beautiful and professional pictures, and his videos and 3D tours were incredible and essential for showing our house during a quarantine.)
When it came to showing our house, the whole ballgame changed with covid because we were not able to do open houses and wanted to limit visits to only serious buyers as we were still living in our house and did not want to unnecessarily exposure ourselves. Vickie developed a rapport with other real estate agents coming to look at our home to make sure buyers were serious and managed showings to match our schedules as we were working from home. She also was very open to our feedback and suggestions as we navigated through this uncharted territory, and her calming presence was much appreciated.
Once we had a buyer (which aligned to the timeline Vickie has predicted), the escrow process was incredibly smooth. Vickie had spreadsheets with what we had to do and all the dates, and walked us through everything on the phone. This was so helpful as we were busy planning our move and caring for our baby. She also connected us to a great escrow agent who ensured that we would get everything done safely during the height of the pandemic.
We are very fortunate that during this challenging time, we were able to sell our home at a price higher than expected and keep our family safe. I'm confident Vickie's skills would translate over to any other situation and timing as well. Thank you again Vickie for all your hard work. We highly recommend Vickie as a realtor. read more