Mop haired, toe-headed, rude, nasty, front receptionist (who's easily the worst of of the lack)…read moreaside, the staff here are a joke. The support staff here are slow, ignorant, incompetent, inconsiderate, dismissive, and callous. I had the best primary care doctor I have ever had and I am sorry to have to leave him behind because of how terrible the support staff and services are. It has reached the level of being untenable. Seriously, stay away. It is the worst.

I've been on hold for 50 minutes in the morning, and another 45 minutes because I couldn't hold any…read morelonger. How to you get to a person to ask a question? This is ridiculous. I may need to change providers. I can't get to anyone to ask a question ALL DAY long - always says, 'you have more than 5 callers ahead of you'. There should be an option to leave a message and get a call back (at a minimum)!! Very disappointed.

In and out quickly for a blood draw.Tech was professional and the stick in my arm went very well!…read moreShe has a light touch!!

My doctor moved to another location, and I was sent a letter with possible options for a new…read moreprimary care doctor. I made an appointment online to see Dr. Heyden. A few days later the clinic called me to tell me that Dr. Heyden was only seeing two people from my doctor per day and his quota for the day was already filled. Huh? The only option available was another time that did not work for me or go into the next year, which defeats the purpose of having high deductible insurance if you cannot get the annual checkup. When I indicated that they had some IT issues if I was allowed to make an appointment I could not actually have I was told, "Yeah, we've been talking about it." Gee, that's reassuring. Several days later the clinic called again and left a message. I hoped that they were calling to say that an appointment opened up. Alas, no. Instead it was a three minute long voicemail from someone at the front desk complaining to her coworkers about how demanding the nurses are and why don't the nurses schedule the appointments since they already have the patient right there. My guess is she thought the call disconnected, but it did not. Go elsewhere for your medical needs!

This small Shorewood office is a great place to see a doctor…read more There's plenty of parking beneath the offices. There is an elevator and stairs directly up. The space is not crowded, nor is it overly hectic. They have their own lab on site. It was fairly easy to get an appointment as a new patient for a primary care doctor. Front desk staff and the support staff were all friendly and helpful. It's good to have an Eastside alternative and not have to drive to Wauwatosa or all the way to Mequon for care. I definitely recommend this location.

From the owner: The Froedtert & Medical College of Wisconsin Shorewood Clinic offers primary care services and…read moreprovides high quality care by preventing disease and helping our patients manage their chronic conditions. Located in Shorewood, Wis., outside Milwaukee, this clinic offers primary care and many specialty services. This location also offers several diagnostic services, like ultrasound, X-ray and CT scans. Our health network believes that prevention, early detection and disease management not only reduce patient health care costs, but can improve health and quality of life. Current patients can use MyChart to schedule request an appointment.

Dr. Tucker has been my primary care physician for 9 years. I had gone to him for pains in my back…read morethat I knew weren't muscular, and he ran a battalion of tests (his motto is "I've never been sued for running too many tests") and found what a doctor I'd seen the day before had missed - "the most bacteria he'd ever seen" in my kidneys. He is very kind, very thorough and has even offered to call my mom to discuss diagnoses so that I didn't have to do it (I'm in my 30's). :) Hi nurse, Patty, is amazing as well. They both remember things you've mentioned in past visits, and are so friendly. I always feel very comfortable there.

Sharing this review on behalf of my parents: Dr. Albert was…read moreable to accurately diagnose my medical condition (gout) after several other doctors missed it. I was able to be seen very quickly to address my medical concerns. He offered a treatment (infusions of Krystexxa) that was safe for my kidneys while also effectively treating my gout. I finished treatments and am being monitored monthly by Dr. Albert. Dr. Albert is thorough, caring, and and is a good listener and communicator during office visits. His office staff and nurses are excellent. I would highly recommend Dr. Albert to anyone.

Dr. John Albert is an awesome rheumatologist! He's helpful, caring, kind and extremely…read moreknowledgeable. He's been a fabulous advocate for me, always listening to my questions and concerns and coming up with a treatment plan to help. Night or day, weekends or holidays, if I've needed him, Dr. Albert has been there to help me. It's a wonderful feeling to know that I'm not alone in dealing with my health issues and challenges. He is simply the best doctor I've ever had.

Great doctor, received an accurate diagnosis and treatment that has helped relieve my pain.read more

From the owner: Primary Care/Sports Medicineread more