Another 5-star experience at Cloud Nine today. Knowledgeable, professional and courteous customer…read moreservice. Well worth the drive to find availability when all our nearest shops are out of stock of my son's brand. And the prices are terrific! Thank you again.

Worst customer service I've ever experienced in my life ! After being ignored as I patiently waited…read moreI was treated as if I wasn't buying something simply because I asked questions about a product. He basically had no products or very limited supply of the few brands he did have. I needed assistance because of bad eyesight and this short tempered ignorant man proceeded to raise his voice at me insisting I was not going to spend money so he wasn't going to waist time ! So from the looks of the place dark an dingy poorly kept store and his limited inventory and shifty prices I'd say I'd lucked out him being so ignorant clearly unprofessional I'm certain worked out best in my favor I could foresee problems. I left and if I were you save yourself the headache

Be prepared when you walk in. You're going to be greeted by loud head banging music. And don't you…read moredare complain. He'll just tell you sorry you don't like it. Suddenly I remembered why I didn't go back there after the first time I went there. And I can't imagine having such a s***** attitude and expecting a business to stay open, but I guess that's just how it is now.

Pretty cool shop. Checked out a few items with my friends and the owner was nice and welcoming…read more Honestly I thought the store in Vegas was the only one but what do you now they have one here in Melbourne too. Nice spot, definitely check it out

Got exactly what I needed and the staff was friendly and helpful. I'll definitely be going back!read more

From the owner: 💨 Easy Puff Smoke Shop Your one-stop for premium vapes,…read morehookahs, glass & smoking essentials. 🔥 Quality products, great prices, and the smoothest puff in town! 📍1712 Aurora Rd

Jaylee is amazing! She's super knowledgeable and really helped me choose the right products. Give…read moreher a raise, she's legit excellent! PS: Hunter has helped me forever now and he's also 1337 all day! Seriously, he's really professional and truly deserves appreciation for making my life better with the product decisions he helped me make. This shop and it's staff are outstanding! 2 thumbs up, A+++,

They rip you off, don't stand behind what they sell. Bought a vap Battery, just wanted a simple vap…read morebattery. He said this is what we have. $25. I thought that was very expensise since I only paid no more than $15 for one. 6 months later it was dead. Went in today and asked and was told, That they don't latst. It had a warranty but apparently they don't abide by it and was told to buy something else. Bull Sh@$%t Stay away from these rip off folks. Like the other reviews have said, STAY AWAY!!!

Extremely knowledgeable and very helpful. Staff goes above and beyond to make you feel valued and…read moreat home. 10/10 would recommend and definitely will be back!

Wow we ordered this through door dash and was so pleased. The food is amazing. Everything we got…read morewas so tasty and very much enjoyed. I could only imagine what it would taste like at the restaurant. I highly recommend this place as long as you like New Orleans type food . Definitely need to give a try . Oh yea they have Beignet . Soooooooo good . I can't stop talking about it

Everyone that I have interacted at the store have been so nice and extremely informative. I can…read moretell they were not just trying to make a big sale, but they were really invested in what you were looking for specifically.

Godda love the small business feel here. Staff is welcoming, very friendly and "eager" to assist…read morewith any questions and needs. They are very community oriented as well as personable. Its also a nice gathering place too. I'd sure enjoy seeing a more expanded stock of vape juice brands though. They will be my first stop for my vaping needs.

On July 26th I went in for some cigarette papers I gave the cashier a $20 bill only to find out…read morethat she had only returned change for a five I was told that I had to wait a week for the owner to get in touch with me a confirmation about returning my $15 today was a week and when I went into the store after not receiving a phone call I was told by the same cashier who gave me back the wrong change that I came into the store two times that day I never went into the store two times that day I went into the store between quarter to 5:00 and 5:00 that evening I will be returning with the police requesting camera footage for results of getting my $15 returned beware of people who want to keep your change!

Good: selection of tobacco and tubes Bad: just started…read morecharging a fee to use a debit or credit card. Nobody carries cash any more and I'm sorry to say I'll be looking for another shop that doesn't charge a fee. I spend $50 when I shop there and it's ridiculous to pay a fee for large purchases.

Only smoke shop I go to since moving to the area. They have the biggest selection and best deals…read more The gentleman behind the counter most days is friendly and knowledgeable. It's always a pleasure to go in and chat for a minute. Also, they have the best hours of operation. It seems like they are always open.

This was recommended by a local, known for their glass pipes. The people said they had a good…read moreselection. Decent prices, lower taxes than most states. The man working was extremely knowledgeable and very friendly.

Super nice staff..always greets you when you go in..and very knowledgeable on the productsread more

From the owner: Best smoke shop in town come check us out for our great prices and deals. read more