Dr. Kwon at Irvine Great Park Animal Hospital has been our veterinarian for over 10 years, and we…read morecouldn't recommend him more highly! He has cared for our dog, Teddy, with incredible compassion, expertise, and dedication. Dr. Kwon always goes above and beyond for his patients and takes the time to thoroughly evaluate and accurately diagnose problems and provide excellent treatment. His knowledge, experience, great communication, and skill give us complete confidence in the care of our dog. The staff is also friendly, caring, and professional. We trust Dr. Kwon completely with our dog's health. Thank you so much to Dr. Kwon and his team!

First and foremost I want to actually start this review with a huge and heartfelt thank you to…read moreDoctor Kwon and his staff. Everyone here has given me and my dog Kira nothing but love, care, consideration and understanding. I rescued my dog Kira from an unfortunate situation when see was what we thought was 4months. Upon our first visit, Dr Kwon right away let me know that she was closer to 6months. Because this is a private practice and essentially a family run vet, Dr Kwon was able to Kira and I out with what was within my budget. He genuinely cares and wants to not only help, but provide the best course of action/treatment that makes sense for your animal. Over the next year, not only was the puppy package that is available at this animal hospital essentially almost all inclusive (I was lucky because Kira was healthy and we didn't need anything outside of the long list of things that were included in that package) but even then, if things came up that wasn't a part of the initial package, the staff and Dr Kwon gave full explanations and worked within my budget constraints. It got to the point that my dog Kira no longer feared,but rather looked forward to seeing everyone at Irvine Great Park Animal Hospital. Lastly, Kira and I needed to relocate out of state back to Hawaii. If you know anything about that process ...it's a lot and it gets very expensive. Dr Kwon and his staff assisted in all the necessary steps needed to make the transition easy and saved me at least $500-$700 on just the necessary blood work (FAVN test) to bring a dog to the state of Hawaii. I highly recommend this place, I need to be up to OC for work every month even after this move and I intend on popping in to visit Dr and Staff only because of the the relationships that we have built over the last yr. Love this place!!!

We had a really positive experience at Irvine Valley Veterinary Hospital during a stressful time…read morewith our pup, Mocha. From the moment we walked in, the team (Brandon especially) stood out. Brandon was incredibly kind, patient, and communicative, which made a huge difference for us as anxious parents. He loves labs too and mocha loves being loved! Toni, Julie, Serena and Marcela were amazing with mocha too and really helped calm some of her stress too Dr Sohn took the time to thoroughly talk with us, gather Mocha's history, and understand everything that was going on. We never felt rushed or brushed off, they made sure we were fully informed and prepared for each step. Most importantly, they helped keep us calm during an overwhelming situation. They didn't try to oversell unnecessary tests, but they also made sure to run a comprehensive set of diagnostics so that no possibilities were overlooked. It felt like they genuinely cared about doing what was best for Mocha, not just checking boxes. Overall, we felt supported, heard, and confident in the care Mocha received. We're very grateful to the team and would definitely recommend them!

Several years ago, Irvine Valley Emergency Clinic earned my trust when they successfully removed a…read morelarge bone from my dog's stomach by endoscopy. The care was exceptional from check-in through discharge, and I appreciated that they offered overnight endoscopy--a service many emergency hospitals do not. Unfortunately, my recent experience was very different. On Saturday, June 27, my senior foster dog swallowed the head of a toothbrush. Before driving 45 minutes to Irvine Valley, I called to confirm that overnight endoscopy was available. I conference-called the rescue owner so we both heard the confirmation. After check-in, my dog was examined, X-rayed, and given medication to induce vomiting, which was unsuccessful. We were then told the foreign body was in his stomach and that endoscopy would be needed. Around midnight, I was shocked to learn that the veterinarian on duty did not perform endoscopy. He informed me the veterinarian who did had gone home at 10:00 p.m. This was the first time anyone told us the service I had specifically called to verify was no longer available. He informed me they were sending us to an ER in Laguna Hills. However, when I asked what was the delay, an employee told me 'oh they can't do it". I started calling around myself and finally located VEG Costa Mesa, where my dog underwent another exam, another set of X-rays, and ultimately had the toothbrush removed by endoscopy around 5:00 a.m. Had I been given accurate information before I arrived--or even immediately after check-in--I would have gone directly to a hospital that could perform the procedure. Instead, my foster dog experienced unnecessary delays, and the rescue incurred duplicate charges for exams and X-rays. I called Irvine Valley to discuss this with the administrator twice after the incident requesting reimbursement for the duplicate services. Both times I was told the manager would return my call. As of July 4, I have not received any response. I still believe Irvine Valley has skilled veterinarians and has provided excellent care in the past. My concern is with the inaccurate information about endoscopy availability, the resulting delay in treatment, and the lack of follow-up afterward. I hope this review encourages better communication so future clients can make informed decisions during already stressful emergencies.

I've written a review before for Dr. Andrew and he is our go-to veterinarian for all our fur…read morebabies. We recently had an emergency with our oldest having constipation so we had to come in on a day when Dr. Andrew wasn't there. Dr. Seggerman was the veterinarian who helped my old boy clear his constipation and she was able to help him do so without sedation. She kept me updated throughout the day with his progress and was very patient with me. I know she is busy with many patients, so I really appreciate the time she took to talk to me and ensure that I knew what procedures were done and confirming the cost with me before proceeding. At pickup, Dr. Seggerman personally took the time to come out and talk to me for my fur babies discharge after her vet technician already came to give me the rundown. I am so thankful that now, I have another veterinarian whom I can trust will take good care of my fur baby and have the expertise in working with cats when Dr. Andrew is not in.

My dog got to see Dr Kathy today who's here on a limited basis but what a treat! She is truly the…read morebest vet out there - experienced, kind, and loves dogs. I had a situation that Kimberly helped us sort out so super grateful to her - clearly a dog lover too. What initially drew and kept us here were Dr Kathy and the great staff. Over the years, it's been different people at the front desk. Kimberly just reminds me why we have our dog here so kudos to her for listening and advocating.

Being new to the area it was time to find a vet that we could call home for our two cats. I came…read moreacross Urbanvet and decided to give them a try since my youngest guy needed to be seen as soon as possible. The entire experience was amazing and I'm so grateful for such a positive visit from start to finish. The staff were all so kind and knowledgeable. They were so kind with my little shy guy and I knew we were in the right hands. It's safe to say that this will now be our home vet in the OC.

My introduction to Urban Vet was under heartbreaking circumstances. I came home one morning to find…read moremy beloved dachshund unable to move and clearly in distress. He was quite old, and I knew in my heart this was likely something he wouldn't survive. I immediately called his regular vet (I'm looking at you CDM Animal Hospital), only to be told, without much compassion, that they were too busy to see him and I should take him to an emergency animal hospital. While those hospitals serve an important purpose, I couldn't bring myself to take him somewhere so cold and overwhelming during such a painful moment. That's when I remembered Urban Vet. I had seen them before when they were located in a nearby shopping center. I called, explained the situation, and they were incredibly kind and told me to bring him in right away. From the moment I arrived, the team was exceptional. They took him back immediately, put him on oxygen, and did everything they could to keep him comfortable. Sadly, it turned out he had a tumor near his heart that had ruptured, and there were very limited options. I made the incredibly difficult decision to end his suffering. The vets were so compassionate and gentle, and they allowed me to hold him in my arms as he crossed the rainbow bridge. I will always be grateful for the dignity and kindness they showed us in that moment. Since then, I've brought both my cat and the dog I recently adopted to Urban Vet, and every experience has reinforced how special this practice is. Every staff member is wonderful and clearly a true animal lover. My pets don't mind going there at all; the office is calm, beautiful, and sun-filled. The vets are top-notch, communicate clearly, and take the time to explain their recommendations. Urban Vet has my complete trust, and I can't recommend them highly enough.

Bliss Animal Hospital saved my cat's life. Words really aren't sufficient to express my gratitude…read moreto this team. I came in here for the first time after our previous vet could not identify my cat's issue, and it was only getting worse and costing more money that I did not have. My cat was suffering, and I was on my last legs trying to find someone to help him. Once he was seen by Dr. Nai, not only did she know almost immediately what it was (without all of the tests I spent tons of money on at my previous vet, for them just to tell me it may be a gut issue, which it absolutely was NOT), Dr. Nai was so present and so in tune with my cat, who she had never even met. I couldn't believe that these nurses, doctors, and staff were treating me and my cat like family, and what matters more than ANYTHING to this team is heart, compassion, awareness and healing your baby. You can truly feel the love that they have for these animals emanating through all of the staff. I will recommend this hospital to literally everyone, and I am a forever customer now because I got to bring home my son, who was purring, at ease, and now on his path to healing, all because of this hospital. I was a stranger to them, yet they treated me and my cat like souls who needed guidance and help before anything else. I think that speaks incredible volumes about what this hospital really is about. Dr. Nai, you are an angel sent from heaven. I truly mean that from the bottom of my heart, and whether you know it or not, I will never forget the way you treated me and Small for the rest of my life. Nurse Priscilla, Winnie, Brittany, and everyone involved in my cat's recovery-this is the best gift you could have given me. I drove home with my cat with tears in my eyes of pure gratitude that my son gets to stay beside me, these doctors, and this staff treated me like a human being, not a dollar amount. They treated my cat like an absolute KING and spoiled him silly! They love animals so, so, so much. Honestly, anyone in the area or even further- this is the hospital you want to bring your baby to because regardless of who you are, what you have, or don't have, they are there for you in a time that often is so scary, lonely, and worrying. I wish I could say thank you in a thousand more ways, but with all that being said, thank you for saving Small. I would have done anything imaginable to help him, and they took that burden off my shoulders and took it from there so I could truly rest knowing he was in the best of hands. Every single one of you will always be in my thoughts, and I genuinely feel indebted. Thank you so much, everyone. Thank you so, so much. Love, Taylor and Small

Biscuit loved coming to Bliss Animal Hospital. As soon as we would park, she would drag me out of…read morethe car, tail wagging, to get in there. Dr. Sam, Winnie, Bianca, Brittany, Mandy and the whole team took such good care of us with compassion and empathy. They learn your circumstances and customize just the right treatment and options. Thank you for all the care and compassion you gave Biscuit.

We love Stonecreek Animal Hospital! From the front desk staff to the doctors, everyone is always so…read morefriendly and caring. Dr. Melville has been helping care for our furry family for over 15 years. The peace of mind of knowing your pets are in the best hands is truly priceless.

They treated my dog so great!! Love the service here! The staff is super duper sweet!read more

Very kind and caring team here, from the receptionist to the veterinarian and the vet techs! They…read moregave us a cute little gift bag with treats and made us feel very cared for and listened to! Our kitties are a part of our family and we only want the best care for them, and we really felt they were taken care of!

Newport Pet Clinic is the absolute best! Ever since taking my former senior kitty to see Dr…read more Burham, she is the only vet I will go out of my way to see. She takes such good care of my kittens and my family dog. It's very evident how much the entire team at Newport Pet Clinic care. Everyone at the front desk is knowledgeable, compassionate, patient, kind, and wonderful! Highly recommend trusting them to take good care of your companion animals!

You know the feeling where you're in panic mode and trying to get answers but come up empty so…read moreyou're sitting there frantically googling and calling a bunch of places only get more disappointed and stressed ? Yup that was my day after spending 4 hours at the vet only to come up empty. My little senior yorki, Basil, was recently diagnosed with degenerative disc disease. She's been unable to walk with her hind legs for a few days. Our vet pretty much told us to go seek a treatment plan from an orthopedic surgeon and didn't give us anymore info on what else we can do to help make her more comfortable in the meantime. I spent my entire morning making phone calls to different clinics asking if they offer orthopedic care at the facility and got turned away by ALL of them. That was until I called northwood animal hospital. Let me clarify. They do NOT have an ortho specialist here at this facility, I did not end up taking my pet here so this review isn't about how well the vet took care of my baby. However, Maria, the person that picked up my phone call was the most helpful person I've dealt with the entire day. Not only did she take her time going over her roster of places that do offer ortho care in the area, she also took her time explaining the varies treatments they specialize in and how it might help Basil's case. She asked about Basils condition and referred me to 3 different clinics. With the care and patience put into a simple phone call when Basil is not even a patient there, I'm certain that there's no difference once you're there in the office with the vet. Def switching over. I have a wellness checkup for Basil next month with the vet at this facility so I'll update then.

LARGE DOG OWNERS BEWARE!…read more We took our senior dog (rescued one week before) to Northwood Animal hospital because of great Yelp reviews. On closer inspection, you can see that they're great with small animals (hamsters, rabbits, cats, etc.) but larger dogs may be a weak spot, and here's why. The examination room was probably 6'x6', and over half of it was covered by an examination table that couldn't be pulled up because of a small animal scale on it. The net result of this was that our 60-pound dog could only see the feet of people in the room. We notified staff that our sweet girl was a little nervous with new people, and it seems that the vet tech got the memo. The tech was the best part of our experience--even though our dog was nervous, the tech did an amazing job introducing herself to us and our dog, giving her space, etc. It all broke down once the vet came in. Dr. J (Meena Janbahan) came in, did not introduce herself to us, and immediately took our dog by the neck to test her sinuses. While we understood that there was a legitimate medical reason for doing that, her failure to introduce herself to our dog (didn't even offer a hand to sniff), made our dog extremely anxious. Our dog gave about 3-5 seconds of whining before delivering 2-3 warning barks and backing up to us. The vet tech took our dog outside for a brief walk--when they came back, our dog was anxious but okay with the tech--but she did not like the vet. We were in shock that a professional would do this to a dog that had just been rescued and lived on the street before coming to us--but the more we thought about it, we figured that it was absurd to introduce herself to any dog that way. Dr. J followed up this moment by being extremely aloof and dismissive. Our dog had shown no signs of protectiveness at this level before, and Dr. J insisted that there was an inherent problem with our dog based on this meeting (where Dr. J, again, greeted our dog by wrapping her hands around her throat). We began to doubt ourselves and our dog, and would've continued to unless we had gone to another vet (more experienced with dogs) elsewhere, Dr. K (Kirollos Abdelmalek), who introduced himself much more calmly to our dog and assured us that our dog was not behaviorally volatile (see my review of Quail Animal Hospital for more on this experience). The icing on the cake was the $1,000 estimate for our visit. They waived the examination fee because our dog was a rescue, leading to a grand total of $977.80. The itemized receipt is attached to this review, but they don't tell the full story. We were strong-armed into the influenza vaccine (they said they wouldn't give anesthesia without it... which is not standard practice from AVMA guidelines by our understanding), and told that our dog had an ear infection despite the vet saying she was unable to "get a look at her ears." The cytology for the ear infection and treatment being given at the same time also made us raise an eyebrow. Fortunately, we opted to decline all services and see another vet for our dog instead (again, see my review of Quail Animal Hospital for the much better experience). Overall, I would have given Northwood Animal Hospital one star, if it hadn't been for the vet tech who assured us that we were not crazy, despite clear efforts of the business to charge us a ridiculous amount and misrepresent our dog's behavior. It is odd that they would market services for large dogs given that their practice seems--from personnel to facilities--ill-prepared to care for them.