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    Veterinary Emergency Group

    4.1 (72 reviews)
    Open Open 24 hours

    Services - Veterinary Emergency Group

    Emergency pet hospital

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    The hard wait before the surgery. Everyone was very tense but the staff always took time to keep us updated and see if we needed anything.
    Ryan B.

    Have brought my Husky here multiple times when I desperately needed someone to care about my family more than a bottom line. Can say without hesitation the amazing team here have not only saved my baby's life but saved my family every time! Recently she had an accuse infection hit her hard and her health deteriorated rapidly. They were willing to work with my family to ensure her life was saved and we were able to afford the care. Dr Bailey was exceptionally incredible and the emergency surgery needed to save her and subsequent recovery went more smoothly than I could have ever hoped for!! She is fully recovered and looking forward to a long and happy life! I will always entrust my family to these superstars and can not thank them enough!!

    Splint getting put on
    Anita C.

    My German shepherd hurt herself on July 4th while we were visiting family. She didn't want to put weight on her back paw and she seemed normal that night. However the next morning she didn't want to eat so we just knew something was wrong. I called all the local vets and no one could see us and even one other 24 hour hospital denied me and told me to call the Veterinary Emergency Group. So I called and they told me it was a walk-in situation and as of that time there was no wait. So I rushed to get ready and we were at the hospital within an hour. I had done a preregistration on my phone so they had our info when we arrived. We were brought into the treatment area right away and my boyfriend and I were just blown away by the facilities. It was bright, open, clean and very warm and welcoming. There were sofa areas that lined the perimeter of the room, cafes that lined the walls, they separated each family with their pets and it was just a very calm situation. They brought out mats for the dogs to lay on the floor along with blankets for the animals and for the humans. They were short handed with staff and someone was also training so there was a bit of a wait for things to be done. We got X-rays done and my poor baby broke a toe and needed a splint. The doctor was super nice and explained everything to us and gave us recommendations. Other staff also kept checking on us and offering drinks and snacks. We were there for less than 3 hours and it was a very pleasant experience. They were very efficient, they emailed me everything I needed to file for an insurance claim (my girl has doggy insurance) and it was so nice that I didn't have to chase them down for it. I like that. They said they were going to do something and they did it in a timely fashion. They deserve 10 stars! If we move to the area we know where to go for emergencies.

    Katherine G.

    Everyone in this clinic was amazing. I am so happy to know this resource is so close to home in case we have an emergency. From the time we walked in to check out, every single staff member was knowledgeable and friendly. My dog is super difficult at the vet, and everyone there was so great with him, especially Bostyn. They even gave us a little Matt and blanket to make his time more comfortable. At the end of the visit Dr. Williams sat down and explained everything and answered all my questions. I also received a very detailed email with the entire plan of care including info on references, next steps, and all the details of the labs and images, etc. I truly appreciate everyone that works there and so thankful for what they do. You can tell from watching them provide care and triage phone calls that they truly love animals.

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    Staff were amazing and very empathic!!! The doctor financially worked out a plan that I could afford.

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    Veterinary Emergency Group Reviews in Other Languages

    Ask the Community - Veterinary Emergency Group

    I am 72 yrs old and living on my social security, my dog needs some medical attention but I cannot afford it, is there any were I can get help?

    I've had to attempt to contact police, humane society, and A.S.P.C.A. because a toy dog was literally freezing off Broadway. Don't know what came ofem but I did see 1 time assistance for pets with medical needs. Hope it helps

    Don’t See Your Question? Ask Away!

    Review Highlights - Veterinary Emergency Group

    Their model of dog owners staying with their dogs is not only innovative, it is sensible and compassionate.

    Mentioned in 6 reviews

    Read more highlights

    Brentwood Animal Hospital

    Brentwood Animal Hospital

    (29 reviews)

    Brentwood animal hospital is filled with a compassionate staff & it truly eases a dog mamas nerves…read more We were in tonight and witnessed the nicest lady sitting with a pup after surgery. Was so sweet talking to the dog coming out of anesthesia - she didn't have to do that especially when the owner was no where near. She genuinely cared about the dog's recovery and that was great to see. I was visibly upset and multiple times offered water or any other beverage/ snack. Dr long was very busy but still very caring when it came to his time with our gunner. Thanks for being such kind people

    We have been bringing our two dogs here for about two years- maybe a little more. We've always had…read moregreat experiences with the vet techs and the veterinarians. Last year, our dog had ACL surgery and the process of setting that up and the follow up appointments was a super pleasant process. Recently, we've been seeing Dr. Ervin. He is knowledgeable and gives practical solutions before jumping to the most pricey one. We really like him and recommend him! The reason I'm not giving a full 5 stars is because of the front desk staff. They used to be so friendly - even calling in was a pleasant experience before. The past 3-4 times we have come in, they've almost been hostile. Barely even say hello. It's disappointing to say the least. Maybe some training would be helpful or maybe they're not getting paid enough- I don't know. Hopefully, their tune changes soon!

    Webster Groves Animal Hospital and Urgent Center - 3 cats, 1 visit!!  Not fun but here we are.

    Webster Groves Animal Hospital and Urgent Center

    (317 reviews)

    I brought my dog Rowan to Webster Groves Animal Hospital Urgent Care after he stepped on a roofing…read morenail and began holding up his right front paw. On the way to the hospital, he pulled it out with his teeth. I brought the nail into the hospital with us. During the visit, an exam lasting roughly 10 minutes was performed. When my dog was returned to me, I was asked whether the injured paw was the left one. I clarified it was the right paw. I was told that all paws had been checked and that no puncture wound could be located, though antibiotics and pain medication were prescribed as a preventative measure. They said he likely didn't step on it which was invalidating given that I saw him with it embedded in his paw. When I returned home I was able to immediately locate the injured area between the paw pads. Rowan remained in significant pain and distress that evening and required additional medication. The following morning my regular veterinarian examined him and documented swelling, inflammation, and trauma in that same paw. He was prescribed more medicine to manage his pain. My veterinarian explained that injuries from nails can puncture the paw and seal quickly due to surrounding inflammation, making the opening difficult to see hours later. Because the source of the injury was not identified during the exam despite being present, I requested a refund of the exam fee. The clinic declined. Emergency clinics are busy and I understand that, but missing the injury I came in for and then refusing to reconsider the charge was disappointing and concerning.

    I was recommended by a relative to bring my Goldendoodle here when I first got him. They have been…read morenothing but sweet and kind. We've came here a total of 3 times already, 2 check ups and 1 urgent care visit. They are so nice and polite on the phone and in person. Everyone is so welcoming and greet you as soon as you come in the door. When calling to make an appointment, they can get on the schedule pretty quickly. I was able to get my fur baby's annual appointment scheduled within three business days of me calling. They have plenty of seating inside, a private enclosed glass room if you need to sit away from other animals or people. They also offer curbside service, you just have to call and let them know you are outside in curbside. My only complaint is I was scheduled for an appointment at 2pm, and we weren't seen until after 2:30-2:40ish. We didn't leave until 3:30pm.

    APA - Brentwood - stray Boston terrier

    APA - Brentwood

    (44 reviews)

    I'm grateful they were able to take in the stray Boston Terrier we found. She had no microchip, and…read moreI'm relieved she's safe now. That said, our interaction with Lance was surprisingly rude and dismissive. When we told him we'd been calling her "Mama," he rolled his eyes and said, "We have so many Mamas," like it was an inconvenience. When my friend offered to foster, he brushed her off, saying the dog would "probably get adopted quickly anyway" and that she could "maybe go on the website." He also made the whole intake process uncomfortable. I was sitting with the dog in my lap when he sat at a desk far away, asked for my ID (which my friend had to bring to him), and then slapped it back on the counter without a word. The entire time he was typing things in, he didn't explain what he was doing, what the next steps were, or even why he needed my info. I'm thankful they took the dog in, but the lack of kindness or communication really soured the experience. It shouldn't feel like a burden to bring in an animal who needs help.

    I can not say enough good things about the caring staff and the APA Adoption Center itself. Those…read morewho work or volunteer there have a sincere commitment to the welfare of all the animals in their care. They do their best to ensure you and the animal you adopt are a good fit. I appreciate that they go the extra mile. A loving forever home is the goal with every adoption! My cat Picassa and I are the perfect match. She is my soul kitty, we are forever family!!!

    Williamsburg Pet Hotel & Suites - Dog boarding at Williamsburg Pet Hotel

    Williamsburg Pet Hotel & Suites

    (81 reviews)

    For several years I traveled extensively for work (weekly and 3-4 days). Until his death, my father…read morecared for my dog. When I needed to find a new care giver I was concerned since she had been at the humane society twice, so I wanted the best environment I could find for her. Williamsburg was one place recommended to me. When I visited, I felt very good about the facility and people. The facility was very clean, well organized and staffed. Everyone seemed genuinely interested in the animals under their care. My dog certainly seemed to enjoy her stays (and for a time she was there more than she was at home). She came to know the staff and was always happy to see them. The staff knew her and always treated her so nicely. She was always happy to arrive and just as happy when I came home. While I no longer travel as much, Williamsburg remains the place I trust to take care of my dog. She always seems happy to see the staff and I've been very happy with the service I have received.

    I took my Great Pyrenees in for a summer trim, but the outcome was not what I requested…read more Instead of a trim, her coat was shaved very short. The cut is uneven, particularly around her face, which appears choppy and not well blended. Her paws were also not cleaned up to the standard I expected. The areas of greatest concern are her armpit and belly, which were shaved extremely close. Her skin appeared irritated afterward, and there is a small area on her belly that looks consistent with a minor nick from the blade. I spoke with management to address these concerns and am currently requesting a refund based on the result and condition of the grooming. Overall, I am not satisfied with the service provided. If you have a long-haired or double-coated breed, I recommend clearly confirming grooming expectations in advance.

    Veterinary Emergency Group - emergencypethospital - Updated May 2026

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