Stood in the office/showroom for half an hour without anyone offering to help. I asked one employee…read moreif she could help me with some samples and she just said she couldn't. Left without getting any questions answered. They don't seem interested in earning business. Poor customer service.

Horrible customer service and business practices. After purchasing thousands of dollars in running…read moretrim with an acceptable result (some issues with them not shipping the requested lengths, therefore incurring unnecessary waste), we ordered select cypress to construct faux beams as a central feature in the house. The wood that was delivered was absolutely warped (most was warped 0.75" - 1.5" in a single board), knotty and some pieces were even split. The wood was unloaded and the painter proactively jumped on it and began staining it. When the finish carpenter arrived the next day, he quickly pointed out the defects, and we immediately called North Rome Lumber. Brandon was quick to point out that if we had problems with the wood, we should have not accepted delivery and that once we did, he was no longer responsible. Zero remorse, horrible customer service, and completely unwilling to help find a solution. North Rome did nothing at all to rectify the situation and blamed us for accepting it, even though they obviously did not QC it before it was shipped. To avoid trashing thousands of dollars in lumber, we altered our design to shrink the size of the beams being built and invested several days in labor to trim down the lumber to be straight and splice/join pieces to remove the knots and splits. Now, several months later we needed a few more pieces of baseboard (custom profile) to finish out one last room of the project and Brandon is refusing to sell us the baseboard. In fact, he instructed the salesperson to not even call us back. Be advised that while North Rome Lumber has been around Tampa for decades, the newer ownership is not honoring its previous reputation and cannot be trusted to do the right thing when it matters.

What an exceptional group of people to work with. walked us…read morethrough every single step we would be taking. answered every question and listened to our concerns. great choices to choose from and great prices. the two gentleman that came to install we're above and beyond helpful. love our finished product. from beginning to end wonderful experience. 1000% recommend this company to everyone. thank you one and all for our beautiful kitchen countertops. The Fowler's

They did an awesome job! I am so happy with the results. Great people to work with. This is the…read moresecond job they have done for us. And the first was just as nice. Highly recommend this company.

Parthenon Marble was recommended to me by a friend and I am so glad I listened. They installed 2…read moresmall vanity countertops in 2022 and did an excellent job. Then, in 2023, i had them install my master bath countertop. It was beautiful. So, when my house flooded in 2023 and it was time to remodel my kitchen, I asked my insurance company if i could use Parthenon again. And yes, I could! They installed a Cambria Portrush Quartz countertop and it is breath-taking. Even my contractor complimented it. Kendra and Jason are so easy to work with. From start to finish, they are a professional team. The seam is almost invisible. And the way the veining runs is perfect. I don't know how their prices compare to others because, honestly, i didn't really shop other businesses. I knew i wanted Parthenon regardless.

Many many years ago Vonn and his brother did a full kitchen install of counters in my home. Since…read morethe granite selection is so plentiful and all the stone pieces are beautiful the workmanship is excellent , we decided to have granite installed in all the bathrooms and in an outdoor bar area on our lanai. Today Tony and Antonio came to my home to install the countertop for a new breakfast bar that was built for us. The install crew was very professional extremely polite and very neat. Quality stonework beautiful stone selection.

Great company to deal with. Everyone from Jeff the salesman to Tim the owner; all a pleasure to…read morework with. They have amazing reviews online going back a long time so you know it's a company that will be around. After meeting multiple companies it was an easy choice. Great service, great price and amazing long term reviews. Now that it's done; couldn't be happier!

They did our lanai and did it very well. They are very competent and we have had zero complaints…read more Their prices are fair and I would recommend. We had to call them back for some small fixes like tightening screws but beyond that we are happy with the installation and materials thus far.

We put up a new metal building and wanted to put gutters on both sides and on the awnings. Joe came…read moreout to give a quote and seemed much more knowledgeable than some of the other firms' representatives. He was super easy to work with, answered all my questions and ensured that the system he designed met my needs. When the crew (led by the other Joe -grin-) came out to install they were fantastic. Super cordial, very professional. Got everything up and cleaned up without any issues. Great people. I would absolutely use them again if I needed additional gutters.

Absolutely the best gutter company and contractor I've met for message. Excellent work polite on…read moretime. If anyone needs their services do not hesitate.

Raul and the guys did a great job putting in our granite countertops in the kitchen. They were…read moreinstalled in like 3 hours and were perfect. I got a fair price and cannot reccomend them more. Great selection of stone to choose from. No cabinet damage, great crew.

talk about great service they came and took out my countertops, which were absolute crap and put in…read morethe new ones turn around for me. Fortunately was literally one day countertops were absolutely beautiful. Installers were a professional, clean polite. I would do business with these guys again any day.

Skylar did an amazing job explaining the installation process in detail and was very patient with…read moreus while we chose the flooring. He has a great sense of humor & made the process easier. After getting quotes from other contractors, we knew they were the best fit. My floors were just done and they exceeded my expectations. Definitely choose Cool Concepts.

When you call, Duane sounds like he cares about his customers. Then when a customer calls with a…read moreconcern, he ghosts you. Beware before you hire..... if you have issues after the job is done... Customers no longer matter.

Fixed, on time, fair price, happy custom. Nice to not have to wrestle the door any moreread more

I highly recommend these guys! they just replaced my grandmothers roof and did a excellent job…read more clean job site, no issues and smooth process.