I can't believe this location wasn't listed in YELP. (I just requested that it be added…read more It was serendipitous how we discovered this specific location. My mother was scheduled through her insurance for the Banner Baywood location. One day, a week or so before her initial appt, I was driving through the parking lot of this location and saw the name ORTHOAZ on the building. It took me a minute to figure out why I should know that name. When I finally realized it was the same business that we had an appt at the following week, I went right in and ultimately changed her appt to this location as it is a 5 minute drive from my house. My Mother has been going here for almost two months now, three times a week. Tara is amazing! Heidi is wonderful as well. Those are the two therapists my mother has been consistently assigned to. Every therapist there seems so wonderful and the place is always very busy. The front desk staff is very courteous and always very helpful in answering questions, setting appts and making the check-in process run smoothly. They even have a little fridge with cold water bottles. Such a helpful thing when it's been so hot outside. My mother has shown so much progress since coming here and I am very thankful for such a wonderful and knowledgeable rehab facility being so close to my house.

Went to Gilbert location accompanying a family member . Easy and fast to schedule appointments,…read morefront desk staff were great and very helpful. Went back a couple times and the doctors were so helpful, knowledgeable and understanding. Never felt rushed and took time to answer any questions. .

If you like being treated poorly and made you feel like you are different and not good enough this…read moreis the spot for you! I read all the reviews saying that they're amazing staff and that they have therapist that care yeah I thought that that was the case but then when I was basically forced into taking an appointment that I knew I was not going to be able to make and then getting dropped for it I beg to differ! All that I know is I have a severe entry for my car accident and getting dropped by them is not good but maybe it is the best thing that happened cuz maybe now I could go somewhere where I feel comfortable and not singled out good luck to those of you who go this route I hope you have a better experience than I do or did! My experience could have been better had the office or the office staff really cared and made us feel welcome as things happened to people everyday and it's hard to predict especially when you've been injured in an auto accident. I know that I have to give some Stars if I could give zero Stars I would so I'm just going to give one that way my review shows up

Very friendly. Good service. Recommend this facility, I have shown improvement in my mobility…read more No issues

Stay clear away of Frank Mwinyelles & Integrity Hospice Care LLC. The owner is lier and deceitful…read more Soon one Medicare Audit will catch them one day. Make sure to double check the ""google reviews"" for more. Bottom line if you ask any billing questions you will receive "cease and desist" text or email. Then once you leave a honest review, you will receive email asking to remove feedback with a soft threat! Night and Day difference once you work professional Health Care Services.

Frank was my sister's guardian angel. He showed up at the RV she was living in with no running…read morewater and she had stage 4 cancer. He provided a safe comfortable place to stay during her last few days on earth at his care home. There she was provided a nice place to stay, meals, and a comfortable room along with the house therapy dog. Her passing was peaceful and the caring staff made it so much easier. Thank you Frank for all that you provided!

Blair Williams shares his talents to create a joyous enviornment filled with music, singing,…read moreconversation, and laughter. Blair uses the connections he makes with residents to continually improve their experience and enrich their their lives! Blair Williams is simply amazing and strives to being happiness to everyone!

I was paralyzed in 2019 while working as a heavy machine operator for a mining company. After I was…read moreable to leave the hospital I ended up staying at Santé for years (off and on) & it's the only physical rehabilitation facility that I will go to. I have had the displeasure of staying at 2 different PT rehabs before I ended up at Santé & you would not believe the horror stories I have from those places, just unbelievably awful (Both stank of urine & feces the moment you get passed the front desk.) & Sante was like a Godsend for me. Let me start with the facility 1st. The place is very nice. They have a Starbucks Cafe, a full gym staffed with friendly & knowledgeable physical therapists that will work with you everyday, a full restaurant, and most importantly, HUGE SPACIOUS INDIVIDUAL ROOMS equipped with a flat screen tv, a mini fridge, a kitchenette, a microwave, and a nice big full size bathroom for my wheelchair. Next let me tell you about the staff. Everyone there is so friendly & polite. I stayed there for years & most of the staff stayed there and are still there since I first went to Santé in 2019 (That should tell you something. Most nursing facilities are like a revolving door when it comes to the staff). I'd like to mention some names of people who really became friends of mine while I was there. Marlin, Brian, Aiden, Catalina, Sharon, & Kimberly from the CNA team are all excellent at their jobs & true professionals. These guys went over & beyond their duties for me & I thank God for their help, they truly are the best (You need to trust me on this, at other places I've had criminal's & people who just don't care & I never got that at Santé. They were always good to me). From the nursing staff id like to mention Betty, Jose, Fennela,& Elizabeth. These nurses are top notch. They actually care about the patients & they don't treat you like a person that they have to deal with, they treat you like a person & that is so rare in healthcare especially post covid. If I had to complain about anything it would be the food. When I first went to Sante in 2019 they had an extensive menu with lots of options & the food was actually good. I left for a year and when I came back the kitchen had really gone down hill. You know it's not good when the employees don't eat from there. I talked to the main chef Daniel & he told me they cut his budget drastically & the quality of the food suffered as a result so it's not his fault, corporate is always looking to save a buck & they shouldn't do that with the food, it's kind of important for those who have to stay there for long periods of time. I was able to eat there everyday if I wanted to but I ordered delivery most days because the food was nasty. There are so many others I am forgetting to include but the staff for the most part is amazing. If you are looking for a nice place for yourself or a loved one look no further. It doesn't get any better than Sante of Mesa. Other places will put on a show for you & trick you into staying there thinking it's a nice place & then when management goes home the night crew will come in and they are terrible, sometimes even abusive. This doesn't happen at Santé, they even have couches in the rooms with pull out beds so you can have a loved one spend the night with you, they welcome it because they are fully staffed at nighttime and don't leave you with a skeleton crew like everywhere else. At least that's been my experience. Last but not least I'd like to thank Kristina the maintenance manager! Kristina is an angel walking around on earth. She totally gets me & we were friends (she is another 1 who has been there a long time.) She will make sure everything in your room works & she keeps the place nice. Management is also great! If you do choose Santé' make sure you don't get Irene as a nurse. She is a nurse at Santé who doesn't belong. She is the only one I ever had a problem with & it was like she liked to pick on me. I honestly never did anything to this lady & for some reason she was always rude & unprofessional. Whenever I would ask for her she literally took an hour or longer to get to me if she ever came at all. I would ask her to change my folly catheter in the morning time and she would blow me off all day & try to pass the work on to the night nurses. The worst part about working with her is when I would ask for her help I could actually hear her just talking & laughing with the staff instead of attending to my needs. She made some of my days very bad & I always loathed the days I had her for a nurse but she is the exception, all the other nurses there are great, especially the ones I named. If you have any questions feel free to ask me, I will answer any questions truthfully because I know how important it is to put your loved ones into a good nursing facility & God willing I never need to go back but if I ever need to stay in a nursing facility again Sante is where I would go. I hope this helps God bless!

I broke my arm /shoulder area and was told to get physical therapy. Even though I had pt offices…read morecloser to my home I chose this pt office. I broke my first bone at 60 and was concerned it would not get better. My first visit was scary and I was very surprised how thorough and supportive the staff is. Due to the timelines of my injury I required surgery, the next day I was back at pt and they adjusted my care and listened to all my concerns and now I have a fully functioning arm. The key is to do the recommended exercise's on the days you don't have appointments. They don't shame you they create a positive healing environment and collectively they showed they really cared. Thank you Brad, Fuji, and all the staff, I truly am thankful you got me thru this process. Also I was super inspired seeing people by my side overcome their situations so I guess anyone can with hard work and support from this necessary establishment. Thank you!

They are not honest at all . I was informed from the beginning that my copay would be $50 each…read morevisit, I signed a paper that saying that then later they charged me $104 extra , when I confronted them about their scam they said that It was not their problem, they didn't try to make right . Dr. Kempton didn't care.

Our mother was admitted to Well Springs SNF following a hospital stay and was supposed to receive…read morephysical and occupational therapy to help her regain strength and independence. The evening she arrived, she was still able to walk. Unfortunately, the therapy she was supposed to receive--at minimum 3-4 times per week--rarely happened. Sessions were short, inconsistent, and often skipped entirely. Instead of helping her improve, staff frequently left her lying in bed or sitting in a wheelchair for most of the day. Over time, her muscles deteriorated significantly, and walking became nearly impossible. Eventually, she could no longer take steps without the assistance of a walking device. Basic care was severely neglected. She was not properly bathed or given adequate peri-care. Staff tried forcing her into Depends, despite the fact that she had never needed them in her life. As time went on, it became obvious this was simply because staff did not want to assist residents to the restroom. There were many times she would call for help and wait 30-45 minutes before anyone responded, often resulting in humiliating accidents. Her medications were mixed up on several occasions. We also witnessed feces- and urine-soaked bedding and clothing being left in her room and even thrown onto the floor. Our family met with management, including Heath, multiple times, but despite plenty of promises, nothing ever changed. We ultimately removed her from the facility, and within 12 hours she had to be hospitalized with a severe blood infection caused by unsanitary conditions and neglect along with bed sores on her back side. The night staff were by far the worst. My mother began recording the amount of time it took for someone to answer her call button because the delays were so excessive. She also suffered falls there--despite never having fallen before in her life. On multiple occasions, night staff left her lying on the floor with only her own pillow placed under her head while waiting for another employee to help lift her, sometimes for 20 minutes or longer. There were also several times our family arrived and found all the doors locked, forcing us to wait extended periods before anyone answered. Each visit, our mother appeared more neglected and distressed because of the poor care she was receiving. Late at night, children--presumably employees' kids--would run through the halls loudly, disturbing residents. Her water containers were frequently left empty and dried out. This place was an absolute nightmare. We personally witnessed verbal abuse from staff toward other patients in common areas. Based on our experience, I strongly urge others to stay far away from this facility. Their negligence nearly cost our mother her life.

I am a CNA of 20+ yrs that picked up a PRN shift Christmas Day 2024. The nurse I worked with was so…read moreawful & unprofessional I returned to Wellsprings the following morning waiting for them to open to report this nurse to HR. The nurse I worked with was VERY unprofessional in his remarks, attitude, & tone toward me. This nurse did not help me with fulfilling patient needs when I specifically ask him. This nurse made a point to tell me 2 times that "ya know, I am a good nurse". Never asked him if he was, this came as responses to asking him for help by grabbing more bleach wipes when I was in full PPE in a room assisting a resident. He never helped me once. This nurse created issues between a patient & myself that did not exist. He would not let me speak. He believed his conclusion. The resident corrected the nurse in his wrongful accusations toward me. Another incident while making rounds, I knocked on a residents door to check on her again. This nurse was angry with me because he was in the room I "disrupted him while talking to the resident". This nurse was very egotistical. I didn't understand why he was so upset with me. I had not done anything wrong. This nurse scolded me again & told me to stay out of this particular patients room that the issue was with. That I'm never to go back in there. I didn't understand why or what happened. A couple minutes later this nurse completely flips out & starts talking VERY loud in the common area where all the residents & their families could hear & see him and loudly said that "he doesn't trust me with any of these residents!" Then this nurse, not a manager, not HR, but this LPN nurse tells me to just leave now & go home that he doesn't trust me, to stay away from all the patients!! Of course it's nearing the end of the 12 hour shift &another CNA had showed up. But everything was ok until he knew he had to cover his lies & get rid of me so the truth wldnt be exposed. He wldnt let me speak or listen to me. He would talk over me or cut me off. I was absolutely shell shocked. This was my1st time working at this facility & I did a stellar job, especially having the limitations of it being a busy holiday shift & many families were visiting. I did my job & I ALWAYS assisted & cared for the residents as if they were my own family. The issue was a nurse that needed to cover himself & the mess he alone created & wasn't going to hear about anything else. He could have simply said he was wrong about what he thought had happened & I would have said it's ok, no big deal, water under the bridge. Now, I am happy to write this truth on the staff & the lies they will create to shift the blame &create scenarios that never happened. The Nursa app has evolved & now we can see the reviews left on our performances. Wellsprings of Gilbert has even left me a negative review about my quality of work. I was very angry at how I was talked to & treated by this nurse during my shift & I expressed that to Wellspring HR. I told them to watch their cameras! The resident did correct the nurse of what he thought happened or said but he didn't want me to speak to that resident again. That's when he flipped out. I am absolutely shocked that their management believe lies over truth. There were so many other incidents that happened with this nurse during my shift I would just shake my head in disbelief & continue doing my job. One that I will note is one resident was new to Wellsprings from the hospital. This resident had a couple incidents that pointed toward having C-Diff. I made the nurse aware & suggested to put a contact precaution on the patient's door so if in-fact she was positive for C-Diff, anyone who entered would know to take the proper precaution & prevent spread as it is highly contagious. I ask the nurse 2 times about doing this. He was angry at my suggestion &said he didn't like me telling him what to do. I told HR about this also. I explained to the nurse and HR I'm only reporting from previous experiences I have had with patients & hoping for protection by taking an extra precaution. This nurse never took a test to send off to see if the resident was positive nor did he put up a contact precaution sign at least until a test could be done to be determined. The resident did have several episodes & symptoms that pointed to C-Diff. I just report what I see. I was met with being scolded with egotistical remarks. Shame on you Wellsprings for turning on me. I brought this to your attention! I am a good, honest, hard working CNA. Yes, I was very angry & said colorful words as adjectives of behaviors I experienced, never direct name calling. I shared my experience with other healthcare management & they all agreed that I should have reported Wellsprings & that nurse to the AZ Board Of Nursing. I regret not doing that. I'm not perfect but I know God saw ALL of it and I can stand before Him blameless in your accusations.

I am 85 and have COPD so my mobility is certainly not what it was. My sons arranged a Cardinal…read moreCaregiver to visit my home several days a week. My caregiver, Melissa, is wonderful She is a real blessing for me. Melissa cooks, cleans, takes me to my various appointment, does grocery shopping She is very pleasant and we get along very well I live in Scottsdale, not Kingman

The young man who gave superb care to a dear friend of mine was from Cardinal Caregivers. His name…read moreis Charles. Hi innate kindness, his excellent knowledge and intelligence, and his absolute attention to every detail was unfailing. I cannot say enough to this special man who never failed when he was needed!!!

I have been seen here for a few months and have felt nothing but good, happy vibes from the whole…read morestaff. Jacob is my PT and he is fantastic. I couldn't run before seeing him and now he has me sprinting outside during my sessions.

My husband, Gary, has been working with Abby and Logan at Spooner. His recovery from hip…read morereplacement surgery has been slower than expected due to some swelling. They listen and are doing a great job getting him back to normal. While he is in physical therapy, I worked with Abby, a personal trainer. She has been excellent in helping me build strength and balance. I am working out on my own now while Gary is getting therapy, which is available for a low cost of $25/month.