Took care of my duck (who loved him) and I'm so appreciative of the good service at the front and…read morethe kindness of Dr.Ryan!

Horrible! The vet is very cocky and talks condescending to his patients. This was years ago however…read moreI took my cat to be neutered by him since he had the best price. He got upset at me because my cat is a male and he has a girl's name. We didn't know he was boy until way after the cat had already learned its name.He got upset at me for having newspaper in the kennel and why didn't I have a towel in the kennel. I explained to him that we lived super close. He kicked our kennel out of the way. His assistant manhandled my cat out of the kennel and slammed him down on the table. My cat was shaking in the back of the kennel and wasn't being aggressive or anything. Then proceeded to talk about how this that etc.. the whole process felt rushed and the whole time he was very rude and acted like he was better than me and my mom who drove me at the time. I was 17 at the time. This was years ago. I haven't been back since. I even job shadowed Dr Ryan once and even then he was rude. He just doesn't have any professionalism nor does he care about the animals he treats!

I am disappointed about their boarding facilities. They just kept blocking you from visiting their…read moreboarding facilities using all kinds of excuses, such as how they are busy working there or that they are not designed to show or that there are emergencies. I even asked for just a picture of where my dog lives and they refused. Can you believe this? It is mortifying to just think about it. When asked why, they said that they are not a professional boarding place and recommended elsewhere. If your boarding place is not readily presentable, you should not have a boarding place to start with. Very disappointing and humiliating to board my dog at a place that is too shy to show where she lives. And I will never find out her living conditions. Be prepared they will refuse to show you their boarding place because they want to hide how messy and miserable it is. I asked to see the facility or even a picture before boarding and they refused. Who cannot provide even a photo? They are extremely inconsiderate as I didn't know what to prepare for my small dog as I had no idea how big the cage was. I ended up bringing a bigger cushion/bed and as a result, my dog didn't pee or poop in the cage due to no space was left for her to do so. It's extremely inhumane and inconsiderate. When I asked how many hours the dog was left in the cage unattended for at night, they immediately said they were not professional boarding place. Then why are you doing business there if you are not professional? I was simply asking a question. As a result of the original review (first paragraph), they called to say that they can't provide medical treatments for my dog anymore. They are a business where they had zero reflection on themselves, vindictive, and has very poor service. The manager Courtney just kept shouting on the phone and didn't let customer speak. She also hung up on customer. She refused to listen to customer feedback and said they were providing perfect service. What a joke. I highly suspect that they are actively discriminating customers. Stay away from this business.

Dr Huff has cared for my dogs for more than 20 years. I am very well pleased. Quite knowledgeable…read moreand explains everything in simple easy to understandable language. You can tell he enjoyed working with pets.

I really wanted to love this place. The tech who handled Zeus's February dental was an absolute…read moresweetheart and I will always appreciate how she treated him. But the overall experience was a failure at almost every level that matters. Three visits. I spoke to the actual veterinarian exactly once -- briefly, at the first visit in January. Every other interaction was through the front desk. In May, a receptionist told me my cat had been diagnosed with stomatitis and gum disease and had already received two injections -- over $70 worth -- without anyone calling me first for consent. (They DID call me about bloodwork that same visit. So they know how to ask. They just didn't.) When I asked what stomatitis was, she compared it to a canker sore. Then said bring him back in two weeks if he's not better. That's it. No treatment plan. No written diagnosis. Nothing. I have been requesting his complete medical records since May 26th. It is now June 14th. His new vet has confirmed they have received nothing. I've had to piece together what's happening with my cat through my own research because this clinic's communication is that poor. I am in the process of filing a formal complaint with the Arkansas Veterinary Medical Examining Board. I never wanted it to come to that. I just wanted to know what was wrong with my cat, and I've done nothing but worry and freak out simply because their communication and ethics are so poor. Please, don't take your beloved pet there. Use Jonesboro Family Pet Hospital instead. They're my new vet home, and they are WONDERFUL.

Dr. Lawrence and his staff are awesome. I can't say enough nice things about them. I live in…read moreParagould now and Woodsprings is not as convenient, but the vets in Paragould well they are what they are. I will continue using Woodsprings!

Dr. Owens is an awesome veterinarian as well as her staff. I have recommended them to a lot of my…read morefriends and have never heard anything bad about them. Best vet in Jonesboro.

I've always had great experiences when going to AMC! Feel like my dogs have always been well loved…read moreand looked after while there.

I love these vets here and they are great and friendly! However there is one staff member who is…read morealways unfriendly an inevitability at the desk every time I've gone lately. I'm not sure of her name because she always acts as if I don't belong in a vets office I only have a dog???? So besides this one woman this place is amazing but if she is in there again I will have to rethink my vet.

I cannot recommend Jonesboro Family Pet Hospital HIGHLY ENOUGH!…read more I came in scared. After weeks of being unable to get my cats' records from a previous vet, I was bracing for a serious diagnosis and a surgery I knew I could never afford. Dr. Gary Strickland changed everything. He examined both of my cats thoroughly, sat down and went through their bloodwork with me line by line, gave me clear diagnoses and a real treatment plan, and sent me home with every piece of paperwork. And Jordyn -- I have to give her a special shout-out. She helped me carry my carrier in, handled both cats gently, gave me all of my paperwork, and patiently taught me how to give the medication Dr. Strickland prescribed. She even carried the carrier out to my car and loaded it in for me. That kind of care doesn't go unnoticed. But really, every single member of the staff was wonderful. You can tell they all love what they do -- and that they truly love animals. It shows in everything they do. I never once felt rushed, dismissed, or kept in the dark. This is what veterinary care is supposed to feel like. Zeus, Ritz, and I have found our vet home.

Took me a bit to decide that not posting this review would be a disservice to other customers and…read morepeople that want to know the truth. The actual receipts are included, I did as best I could to block out my info and the info of anybody "innocent"; if I missed anything, I sincerely apologize because this is ONLY about what to expect from the CSR "Cindy" at this business. I'm just going to guess that CSR is Customer Service Representative. This is what you can expect as a retort to a communications failure and the "atmosphere" of the "office help" when they have a service failure and the customer has to fix it on their own. This is NOT reflective of the Veterinarian's here or the service techs that actually interact with your animals. They are quite the OPPOSITE, imho. But if Cindy retains her position interacting with customers after I share these messages and veiled threats, I guess it does reflect the attitude(s) of the Owner, the Corporate Headquarters, and the Veterinarian; so be wise and make your own decision. The truth is the truth, I have not manipulated any part except covering the names of the real professionals. It wouldn't upload more than 20 images for the review, but I have ALL of the receipts for what I have paid. The 3 pages of Ai information was a HUGE benefit as to what to give them of WHAT I expected. Nothing special, just the truth. There are PLENTY veterinarians in Jonesboro that will take a Tier 1 customer that leaves there owing them not a cent. This started as a "cutting unnecessary costs" & "using free market" to the customer's advantage; but it ended up with some airhead representing a business with a disrespectful attitude, like she was doing me a favor. What I said is true: The customer will always be a customer; without a customer, she will be unemployed. Now I'm weighing ever spending another nickel to be disrespected because someone is in a position they obviously can't handle: customer service. I love my veterinarian, I've had to reschedule TWICE because they made appointments on his days off. Then tried to get me to do a "run through appointment" with another veterinarian . I don't do "run through" appointments with my kids, or myself... why would I do it with my pets, my best friends? Be wise, make your own decisions. But this is not Ai, I'm a real customer that paid real money for real care. Not a Saturday morning text by a butt-hurt desk jockey with hurt feelings. I'm just another nobody, so if you're like me, you know what to expect. The same review will be on the next site. Update: 21SEP26 After speaking with a very defensive office manager, the "office help" reference was "offensive and rude" and comparable to "them calling me an old man" (I am an old man, lol; just like they are office help)! What a bunch of snowflakes! After listening to the saddest explanation from the office manager of how I was so wrong and they were so right for the longest 10 minutes of my day, I decided I can look for a group of adults to conduct my business with that don't whine like babies if their feelings get hurt at work. All you folks that "get it your way" at work everyday... please do NOT refer to these people as "office help". They are VERY pronoun and noun sensitive, lmao. But the people that actually deal with your animal are really good. This post does not reflect them at all. What an experience! Drama central at Jonesboro Family Pet Hospital!

I had to put my precious Dylan to sleep 8/4/2026, she was 15 years old. These ladies were so kind…read morenot the overly fake kind but genuinely empathetic for me and Dylan. I can't say enough the time they offered me to stay with Dylan after she had passed. The vet, the kindest lady was so sweet with her words and gentle with Dylan's body even after she passed. They deal with this daily and I know it has to take a toll on all of them. We as the pet parent are at our worst usually. I know I was and still today feel empty. Thank you all for your kindness, genuine care. I will be using them for everything from here on out. The price was absolutely affordable, and I can tell you other clinics charging 800 and up for this is wrong. Sometimes the fanciest is not the best. Goodness hides everywhere. Thank you again team at Hilltop Veterinary Hospital.

My dog has a swollen mouth and jaw and is in pain. My dog has been going to this vet, and I was…read moretold they could see him next week... I called back and asked for a manager and was told they didn't have one available. I was also told I could send a photo of my dog, and if I wanted him seen today, it would be a $400 deposit. Their caring was underwhelming. Pet owner beware!!!! This vet just doesn't care!

000000000 stars 000000 only put them bcmy review wouldn't go through without itt…read moredo not do not take your dog to him my sister boxer had a real bad seziure and fever and they were not seen till 7 thats after they had called for aftercare no one. showed up till 7 it's all documented then charged them 600 aftercare price but they didnt receive any service till they were open then was very rude to then un hooked their dog told them to leave bc the dog toyngewas fuckn hanging out her mouth they are the most disrespectful people ever i hope he has a family member to get treated this way sorry ass human i thought vets were supposed to care for peoples animals not treat them like roadkill