The staff at the Treehouse is extremely client oriented. From the moment I arrived, everyone up to the CEO Vinny shared as much information possible to help me learn tools to stay clean. I will be forever grateful to everyone at this facility. I recommend this facility to any person that wants to learn tools and put in the work to find a new way to live. The treatment team (and it was a team including a medical professional for med management, therapist for mental health, addiction counselor, case manager, and nursing staff) worked tirelessly to ensure I received all the support I needed to start my recovery journey. The curriculum is the best I ever had at treatment. Choices of morning meditations, DBT, CBT, Trauma Therapy, Art Therapy, Music Therapy, Yoga, Wilderness training and then treats, as long as you were participating in therapy, such as horse back riding and zipline. The staff is there to ensure you focus on therapy. I was shocked they cleaned the rooms and did your laundry for you. The food was good with multiple choices including an amazing salad bar. I was there to change my life and found the tools desperately needed. This was not a resort but I wasnt there to vacation. I was there to change my life and did. read more

This center has an amazing facility that makes your stay feel as Texas as it gets. They helped me so much that I have recommended multiple friends who were struggling and needed a team or professionals that could help them get back on track. Joey,Jessica,Julee, stormy, Robby,Bobby are just a few of the staff I can say when I needed help, they would drop what they were doing and had an open door policy. Shae at the PHP level also was so amazing! But I have to give this warning, the program director JON, is very difficult to deal with. I know I can only speak foe myself but I have also heard from multiple people how he doesn't really seem to care about his clients that PAY to come there. He doesn't seem so out anymore effort into writing updates for your insurance company and he is vey judgmental as him not being an addict/alcoholic himself. But other than him I love Vertava! read more

I have never written a review before, but I believe Treehouse needs to be exposed. I am absolutely outraged by the way Treehouse has handled my son's care from admissions to the way they discharged my son. Treehouse was deceitful about our insurance covering his treatment. Our insurance refused to cover his expenses at Treehouse. As a result, my son was discharged. Treehouse stated they would provide a social worker, who would help find a nonprofit program for him, they DID NOT. We found several nonprofit programs that would take him immediately. But Treehouse discharged my son so quickly, that I was unable to give them the information. Instead, they flew him home, WITHOUT our knowledge or consent. Treehouse knew we were adamantly opposed to having our son live with us, but he showed up on our front doorstep at 1:00 am this morning. Their complete lack of honesty and total lack of communication has created more chaos and more emotional turmoil than we could have ever imagined. Maggie read more

BEWARE OF THIS PLACE. THEY LIE. THEY OVERCHARGE WHEN THEY KNOW THINGS AREN'T COVERED BY INSURANCE AND THEY'LL TELL YOU NEED THESE THINGS IN ORDER TO BE SUCCESSFUL. Out of 30+ women in my group, I only know of 3, possibly 4 that stayed sober. However, out of those 4, one was there for behavioral issues and one other was on her 2nd visit and stayed 120 DAYS. I could go on for pages. Just please look at other options if you are at all able. It is clear when you get there, your sobriety is a far less of a concern than their money. read more

Became my home away from home quickly. Didn't wanna leave. Love the atmosphere...the people...campus is beautiful. The food though... it's alright... read more

My husband went there from ND. He ended up in the ICU at a local hospital for 6 days. guess that is there black out period? The staff was very rude when I tried to contact him. They lied to me numerous times. Was impossible to get in touch with the staff. They did a good job with brainwashing him. Now he is not drinking and that is why he went there, but he is totally a different person. doesn't know how to deal with the family he left behind. Or reality. Take me to a place that costs $45000 bucks maybe we could be on the same page. They do not have any resources for family members that are still living in the wake of the destruction. But my husband is now perfect and everything he did in the past is over. Well BS. I had to deal with his mistakes on my own!!! Not one time did his case worker contact me. It's all about money. Better have good insurance to go there. read more

This place is a joke. My father is currently in this facility and upon arrival they kept asking for the "check". For it being $30,000 they ended up telling us the drug he's on is impossible to get off. After all that frustration the times I get to talk to my dad he's not happy. The food is disgusting and he complains he eats bologna all the time. For it costing me that much money I'd expect him to eat better than bologna!!!! Very disappointed in this place. All they're concerned about is money and not their patients. If I had it my way I would request a full refund for not doing what they claimed and for my wasted time!!! Do not recommend this place!!! read more

I am providing an update to my review of the Treehouse for services that was supposed to be for my son. I would not recommend this facility to anyone! I left several messages and emails regarding my refund of $16,000. I was defrauded out of my hard earned money for rehab/recover and mental health services that were promised and never provided as prescribed on the phone and in the website. I was finally sent a refund check for "$6,000" out of my $16,000. When I finally received a response from several emails and texts requesting a detailed accounting totaling $10,000, the woman that answered the phone (I called to follow-up due to non responses) could not provide any type of written or verbal detail of any breakdown of the calculation of services amounting to $10,000. This woman claimed that the Treehouse does not count a full day as 24 hours but counts in "minutes". So, if you or your loved one arrives at the Treehouse at 11:58 p.m. as a client, you will be charged for a "full day of services" although there are no services provided. Buyer beware of this deceptive fraud! Ask more questions, and demand clear written documentation "before" sending this company a dime of your money for you or your loved ones. The website is deceptive. Ask for a detailed cost breakdown for each service for each day. Ask how one day is calculated and get it in writing before paying any money. And use a credit card to pay for services vs. wiring money that way your credit card company will be able to go after your defrauded money, that if you still want to use the Treehouse. Again, I do not recommend this place. read more