Terrible customer service. Having sales associates come to my door twice a year that I guess aren't…read morereally sales agents according to the rude customer service representative I spoke to. Don't ever try to get a better deal from the reduction department no matter how long you've been with the company (15 years)

HORRIBLE CUSTOMER SERVICE…read more Over the years, the customer service has degraded to the current point, at which time it is fair to say there is "no customer service." I have called in many times over the years, and during this past year, maybe two now, it is IMPOSSIBLE to get a call back (even after leaving your number) OR waiting on line. ....and Im not even exaggerating when I say that I have called customer service, put my phone on speak and left it on hold FOR HOURS....HOURS. NO ONE EVER ANSWERS. And MANAGEMENT, whatever you're getting paid, you're NOT worth it. You ALL suck..... Most Sincerely Daisy M. Kelley

Takes the money but fails to deliver services in a timely manner.Horrible customer service gave the…read morerun around with incorrect phone numbers after Installation tech failed to complete the installation due to personal family drama.He left his equipment attached to the meter and had to return the next day to retrieve it, but cant return for 10 days to complete the job because they are too booked?!? Ive already paid, so Im screwed, but hopefully it wont happen to someone else. Look elsewhere for internet service. This experience has left me confounded with the lack of professional responsibility and maturity in the work ethics of people lately.

the group of guys there were extremely helpful setting up me and my girlfriend to the new 15s and…read moresaved us a ton of money !

i visited the T mobile store on Saturday April 23rd,, 2002. There were 4 employees there.. not one…read moreof them could corrected handle my questions or billing issue. They were all busy looking at Facebook and sharing with each other there findings.. I left there with all unanswered and solved issues. Issues that they said couldn't and wouldn't be solved by calling customer service. I left there insulted and upset... i called T mobile customer service and the diagnosed the issues , solved then and were profession and kind during the process... i call the Walmart drive location and spoke with the senior employee in charge and was insulted more... so i though insults back... these employee have no idea how to read there computer screens unless its Facebook There really is no need for this store... they have no idea about customer service and solving issues... i fact i don't think they even listens to my issue, and had no intention on solving it. I learned from this experience that never enter a local store,.. always call customer service for purchases,, payments and issues. I receive professional and quick resolution. Ken Tetil 724-880-15899

Nicole and her Appleseed Consultants company are truly an excellent go to resource for all your Mac…read moreand wifi needs tech needs! She has the optimum blend of up-to-date technical knowledge and steady, supportive people skills. Plus she's always willing to go the extra mile for her clients when they face frustrating problems with their Mac and Wi-Fi set ups. Has happened to me so I know! Over the seven years that Nicole has been supporting my home-based consultancy I have seen her expertise grow as technology changes. She has also maintained her commitment to quality, personalized services tailored to her clients' varied needs - including mindful attention to pandemic precautions. All in all a stellar service - highly recommended!

Nicole is one of the best tech person I have ever encountered…read more She really listens to you so that she can spot the problems on. My anxiety of being behind for the class due to the tech problem has gone! She is a really therapist of mac, and great personality. Having chat with her, while she was solving problems was such a pleasant experience.