10/10 recommend this company for if you need your phone repaired or a brand new one ASAP. I broke…read moremy phone on Saturday by accidentally dropping a weight on it at the gym. The screen was broke and I was seeing double and triple of what was on the screen as it was glitching horribly. Cameras were busted too. I went to a phone repair shop near me and they suggested to go through with Asurion by filing a claim since it would be much cheaper with my insurance. Getting ahold of a person was also easy with this company. I was speaking with a person within seconds from dialing. Ashley in Houston helped me and described how the whole process would work in a very easy to follow way. She set the claim up for me then all I needed to do was sign the affidavit and submit my ID to complete the claim. She was very easy to follow. Once I did that, within hours I received a notification in my email that the new phone was coming for Sunday. Like clockwork, Justin let me know beforehand and showed up at my apartment between 7-9 and helped set the whole thing up. He was also very friendly and helpful. The whole process was super easy and affordable to replace my phone as it all only took about 27 hours to do the whole thing on a weekend too. Highly recommend these guys, very professional and knowledgeable about their services!

From the owner: At uBreakiFix by Asurion located in Washington, PA we specialize in electronics repair including:…read morecell phone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help.All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Washington, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

I have used the cell surgeon several times. For screen repair, iCloud programming, and basic set…read moreup. And i've even bought a couple of pre-enjoyed cell phones there. I highly recommend for all your mobile needs.

Easy and quick appt. Good pricing and friendly staff! I would definitely recommend this small local…read morebusiness and will definitely be using them again! My kids break everything!!

We came here for help with my sister's phone bill. Michael helped us with this and other issues we…read moredidn't even know to ask about! I have never had service this great anywhere. He deserves a raise! Thanks for all the help!!!

My wife and I talk to a person over the phone with iAT&T. We went online and ordered a phone they…read moresaid that we had coverage and paid a fee. When the phone got here we did not have coverage unless it went through the Wi-Fi the reason we wanted a cell phone is when the power goes out are home phone goes out. To make a long story short the phone was useless to us then they charged us a restocking fee when we sent the phone back I believe that the salesman tells you got coverage and you don't they should be responsible for the phone not us

Outstanding tech geek skills, and, more importantly, outstanding customer service and people…read moreskills. I've been there once or twice in the past for iPad-related issues, and they nailed it spot-on every time. The cables they manufacture and sell in-house are built like tanks, made of reinforced vinyl and can take a trampling. I own several of their USB-to-Thunderbolts. While a little pricy, worth every penny and, basic economics 101, one gets what one pays for. Did have a problem with one recently, returned it this morning and the young lady swapped it out with a new one with no fuss. She also looked at the internal battery inside my tablet and was obviously seriously sharp and very handy with a multimeter and diagnostic equipment. An extremely pleasant customer experience. Only complaint? I wish they allowed tipping (laugh out loud!)! HIGHLY recommended.

This review is for the Liberty Ave location in Bloomfield…read more It's currently July 2025 and in December 2024, I dropped off an old pixel 6 of mine because the battery expanded in my hot car. I was told they'd look at it and let me know next steps. I was told I'd need to leave a deposit and I'd hear back. I received a call the next day, wherein a voicemail was left letting me know they'd have to order a battery and it'd arrive in 5-7 days. I never heard back. A few weeks later, I called for an update and was told that they couldn't find my phone but could see the work order and that they'd call me back. No one called me back. I called a month later and was told the same thing and that I'd get a call back. Nope. No call. Oh, by the way, when I "paid a deposit", I was actually signed up for a subscription for Asurion Home that I wasn't made aware of. I cancelled it, but not before I was charged. I visited the store today, as it's clear no one cared to call me back. The manager let me know they likely recycled it after 3 months. He said someone would have called to let me know. Spoiler: no one called me. I, however, did call at the 3 month mark and no one said a word to me outside of letting me know they'd have to keep searching and would call me back. And even though someone said they could see my work order when I called, today I was told there was no work order. I really don't know what to think. Was it deleted to cover tracks when they couldn't find my phone? Did one of them steal my phone and delete the work order? I mean, wtf is happening? From my perspective on the outside, I have to assume the employees either have a min amount of people they need to subscribe to Asurion Home, or there is some sort of credit they receive (it looks like I'm not the only one this has happened to) and the person who I spoke with did so without telling me. Regarding my phone, the manager says it was probably recycled after 3 months and that he couldn't help me. He said to call corporate (which I just did. They asked for the work order#, but that was apparently misplaced along with my phone). His recycled-at-3-months argument is nonsense as well, as my phone went missing after a few weeks. I needed the data on the phone and planned to do a data transfer (per the employee), so I didn't need the phone. It was a phone that wasn't in use. But now the data is gone, along with my phone. This really blows for me. I'm pretty upset and I feel like I won't be helped. So yeah, don't go here unless you're interested in a surprise subscription to Asurion Home and being out the cost of a phone.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

You sell phones but you can't return calls or answer the phone…read more Worst customer service Just lazy Would not recommend Answer your phone 2 1/2 weeks of calling daily and no return calls horrible service

very bad experience i used to stop in when I was in the area and pay my bill…read more January 10 2024 stoped in you can tell the young man was bothered when I came in the store. No one else was there and it looked like he was playing on his phone in the back. Ask if he could help me tell him I wanted to pay my bill. I wanted an email receipt seem like it was complicated for him to get, my payment process when he did everything said thank you have a good day. I said I need a receipt. He was irritated. act like he didn't know what I was talking about I left with a receipt. So in February 14 2024 I stopped in to pay my bill it was the person ‍ he meet me almost at the door and said he wasn going to help and I could just leave so I did and will not be returning this is how they treat someone that's been an At&T customer for more than 12 years. Yes it's a contract store but it still says At&t on the door. Poor service!!! I guess that's why the young generation calls customer service oh yes he told me try and get me in trouble ‍ I'm leaving in two weeks Maybe he can get a job at Walmart as a greater