All of the women I came in contact with at this store were friendly and very helpful. They knew…read moretheir products and were able to make wonderful suggestions to my unsure self. I will recommend this location to everyone I know.

I called to received help from a technician connecting to my work computer VPN from my personal…read morelaptop . The technician Lauren was sharp and unwilling to listen to all the details before adamantly stating that I would not be able to perform the task because the two devices were using the same network . She would not let me explain that my personal laptop was connected to a separate network from that of our work computer . I know I'm not an idiot and I could tell that her tone was annoyed and frustrated . She would not let myself neither my boss that had to step in explain that we had done the task before and just needed assistance with passwords. She was so adamant about the task not being able to be performed based upon the limited information she had. At that point I just wanted to speak to a tech that would listen. Once I called back to explain the situation to Josh that I was wanting to report my experience to her superior because I felt as though she was rude. He became very defensive and stated that he heard the entire conversation and didn't think she was rude and then basically hung up by transferring me to another tech. The point is i was able to connect to my work vpn from my personal laptop while at work , a task that I was told by Lauren could not be done . I was forced to rectify the situation on my own vs. get the proper assistance needed which is why we pay Nation Networks. To help us solve technology related problems .I wish the techs would have taken the time to allow me to explain all pieces involved before telling me that I couldn't do the task .She offered no solution , no alternative and I did not get the sense she wanted to help. Which as a customer you can sense. I think Josh telling myself a long time customer that he overheard the conversation and she wasn't rude was the most absurd response I have ever been given . That wasn't even his place to make that comment . All he needed to do was direct me to someone that could be unbiased to the situation and hear my complaint and get a resolve. I deal with customer complaints all day and I would never tell a valued customer that the way they interpreted an event was wrong and just dismiss them. If I did I might lose my job . I would try to make peace and make the situation right . I hope that superiors will step in and reach out to our company employees because the way we were handled today was completely unacceptable. The biggest point I want to get across is that the reason for the call , the problem i needed assistance with was solved on my own. I was told it was impossible to connect to my work vpn from my personal laptop while at work because Lauren assumed the two devices were connected to the same network but they weren't and she never gave me a chance to share that valuable piece with her .

Veteran Owned! These techs are professional and are APPLE certified! Timely service and great…read morecommunication. Matt was friendly and professional and kept me update on all that he was doing in my iMac! Highly recommend this agency. They have also performed work at the Fractionator I work at as well.

What did y'all do to Momma's air conditioner? You won't be called again,…read moretrolls.............................

​I've been with Trouth Air Conditioning for an astonishing 20 years, and their exceptional service…read moreis why. My loyalty is a reflection of their consistent professionalism and integrity. ​The technicians are always punctual, knowledgeable, and respectful of my home. They never push unnecessary services or replacements, instead focusing on keeping my existing system running efficiently. The few times I've needed an urgent repair, their response time has been excellent. ​If you want an HVAC company that treats you like family and provides honest, high-quality work year after year, look no further. Twenty years is a long time, and I plan on being their customer for many more! They are simply the best. "Technician Cameron is fantastic!"

Fast turnaround and very personable customer service. I reached out for them to do a survey for a…read morefamily member and they got it done the next day. Can't recommend this company enough!

Patrick Kade Van Norman's company Magnolia, came out to survey my neighbors property. I had a…read moresurvey completed by another company on my property prior to them coming out. On Thursday, September 3, Magnolia pulled up to my neighbors home, gets out of their vehicle and instantly removes my stakes defining my property line on the South side of my property (illegal) which is all captured on video surveillance. Absolutely no correspondence to me nor do they ask if it's ok for them to pull them up. Considering this company is licensed by the state of Louisiana, they know that this goes against Louisiana state guidelines & rules/ regulations. I don't know Kade so I reached out to him personally three times on three different days and left two voicemails with no answer or correspondence from him in return. I went by his place of business to discuss with him what took place, why, and a resolution. Magnolia happened to be in the business truck when I arrived. I rolled my window down and waved, he paused before acknowledging me and then decided to speed off. I went inside of the place of business and left my contact information with the owner of the building because she said no one was in Magnolias office at the time. Kade once again, never reached out. I'm assuming at this point that my neighbors made him aware of this situation as well as it not being legal and instead of addressing it as a business owner should, he's avoiding me at all costs. This business has terrible business practices and what he's allowed to take place is completely unethical and goes completely against code. I've made every attempt to resolve this matter with Kade, however, I'm forced to take legal action which will not only carry hefty fines but may cost this business its licensing. Very disappointing and unprofessional that a business owner would allow such things to take place and not hold themselves accountable for such actions.

The guys were amazing! They worked nonstop and took great care of everything. I was concerned about…read moretiming when I scheduled this, but I never once felt like they were trying to stretch this out.

Tannum called when on their way. Took special care of our things. Packed very well and got the most…read moreitems in the load as possible. Dequincy and Tannum finished ahead of time, saved me money and were respectful and hard working young men. Totally recommend this company 10/10. The office called before, during and after move to check on everything. So professional!!

As usual, no complaints with Overhead Door in Sulphur. They've handled all my garage door issues…read morefor many years. Called the Sales Rep at the office. Crew showed up as promised, repaired issue with door opening mechanism and checked the door for any other problems. The two repairmen were courteous and well qualified. Well worth giving them a try.

Called to repair a two car garage door, the techs spent literally 12 minutes on Friday and did just…read moreenough for it to open one time, now it is worse than when they "repaired" it, now someone who has a ever seen it it trying to explain the problem to me. These people are about as unprofessional as they come.