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    Verizon

    3.0 (2 reviews)
    Open 11:00 am - 8:00 pm

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    6 years ago

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    Victra

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    6 years ago

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    AT&T Store

    AT&T Store

    1.2
    (5 reviews)
    0.1 mi

    absolute worst at&t ever. Sarah needs to go immediately, she's rude, she's on her phone when you're…read moreasking her for help, she doesn't know what she's doing. She messed up my transfer once before. I've had her snap at me telling me it was my fault come to find out it was a mistake on her end. I had to call and report her one other time and it seems like i'm not being listened to. This location never answers their phone and i've had to go up to the store for a simple question!! I asked her why they ignored them and she said because sometimes they don't hear them. So I tried my theory, I was in the store, I was calling while I was there and I saw they had 4 people sitting on their personal phone NO customers but me and they literally did ignore all my calls. they just need new staff, their all lazy and don't deserve the job. I will be calling corporate again and showing them the proof I had on this experience.

    Customer service was not great from one of the employees there. Immediately when I asked for help,…read moreshe didn't look like she wanted to help me. She seemed impatient and frustrated with me. It made me feel dumb for going to the store for help. She "couldn't" help me so she let me use their phone to call customer service, and she walked to away. Once I was done with the phone call, I stayed to still figure out was wrong with my cell phone, and I got so frustrated that I left. I asked for her business card, and she said she did not have any. I feel like she knew I was upset, and didn't even ask if she could help me to figure out was going on. I work in customer service, and that was not great customer service. I know what good customer service is.

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    AT&T Store
    AT&T Store
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    Boost Mobile

    Boost Mobile

    1.0
    (2 reviews)
    3.7 mi

    They lock the door 5-8 minutes before it's even supposed to close then just look at you like you're…read moredumb.. they did this the past two days in a row

    So we went into Boost, the address on the door says 107... But it says 186 here on yelp. But…read moreanyway....once again why I went to boost don't know. I need my head checked. but we had to get service for on an Apple Iphone 7+ for our two exchange students. We're told we need chips... 1 phone was Apple the other from china. They didn't have the chips we needed A & C so to go to walmart and buy the SIM card kit and a prepaid card. We buy the chip packet and a $35 prepaid card. We go back and give both SIM chips and the 2 phones. 1 phone from china took the A chip but its a chinese phone and will not work. The second phone is the Apple it took the C chip. We give the chip that fits that phone. Pay for activation and 1 month. We're charged 2x for the $30 monthly payment.. I said we were double charged she says no. Ok. So we pay $58 ..30 for the 1st month plus 25 activation + tax. but the phone still doesn't work. We're then advised to go to Apple.. At the Mall of Georgia were in there 2hrs. After the 2 hrs in the Apple store and the phone still isn't working... Apple says its boost. So were back at Boost and she says she tried a PUK numver and it doesn't work. That he has to buy a new phone but the $58 he paid he will loose. I dont get it. It was 1 month + the activation fee and the phone isn't activated. Why does he loose it. I dont understand. We're told to get the activation n 1 month and it doesnt work. So why then if he buys a phone from boost can't they transfer the fee and month over seeing as they can't get the Apple phone to activate and it worked fine before we went in. We also tell her that yes we were double charged the $30. She says ok we have to wait 7 days for a refund back to the card... But she didnt take the card to credit it. I'm going to wait the 7 days.. Mean while Im writing the company and francise owner. Boost has done the double charge to my husbands card 2 previous times I dont know why we keep going back. I need to find a new Boost store or change my service carrier completely. Plus we never got the A SIM chip back from her on the second phone from china and no its not in the phone. I am Dldefinetly One pissed off customer who knows they were ripped off but can not do anything but wait for now.

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    Boost Mobile
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    Verizon - mobilephones - Updated August 2026

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