It's very seldom I give a 5 star review Dale Drost went above and beyond on our last visit. My wife and I stopped in to see about lowering our bill. During the course of our conversation I mentioned I was ready to drop verizon and make some kind of payment arrangement for the remaining balance. Dale asked us to give him a few minutes to make a call. A short while later we had replacement fold 4s which had either stopped working completing or had severe screen separation issues making the inner screen useless. And this was after both Samsung and verizon both had already said too bad nothing we can do. It pays to go to a store instead of online sometime! Thanks Dale! read more

The staff tried to cover their mistakes by getting me to purchase a new phone! The staff lied to or misinformed me at least 3 times, including about their names. I have reported them to the BBB. read more

Zack and the rest of the staff here are INCREDIBLE. They went above and beyond helping me get my family plan switched over from Xfinity Mobile... took some time to get everything done because my family lives in Colorado and it was so difficult to get everything from everyone... but they all went above and beyond to help and were so so patient and kind. They made something that everyone dreads doing a perfectly pleasant and nice experience. Best store / staff ever!! read more

I love this store!! Zach and Travis were amazing. I walked in the store with a completely shattered iPhone 8 and 30 minutes later walked out with a brand new XR at a great price! They were honest and straight-forward, which is what I value the most in an iPhone seller. Zach was the one who set my phone up, he was meticulous and efficient, he explained everything along the way so that my mom (especially) and I both understood everything! He gave us papers with receipts, created a graph to show each and every single cost, and walked us through the entire process with no confusion. Sometimes it can be overwhelming, I am so incredibly thankful!!! Thank you Zach and Travis, PI Verizon rocks!!! read more

Danielle C. was extremely helpful when pairing my phone to my vehicle. She had a great attitude, a smile on her face, and easy to talk to. I am extremely to her because I just could not do what she did. I would highly recommend Danielle for all your wireless needs. read more