Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

They were so fast and helpful. My phone camera glass was cracked and I wanted to avoid any further…read moredamage to my phone due to debris and potential water damage. I was able to walk in and be serviced very quickly. I will recommend this to anyone who asks!

I had a problem with my locked phone and they investigated free of charge and found a reason that I…read morehad no idea it can exist - namely large eBay resellers selling phones locked to T-Mobile which cannot be unlocked no matter what because they carry outstanding unpaid loan taken out by the original owner.

Took my laptop there. I knew it needed a new charging port, and it was overheating. Charged me…read more$284 to change a charging port and clean it. Still overheats. Very disappointed. Do not recommend.

great customer service i have bought everything from phones to applicances and always great service…read morence friendly smiles

I was driving from Chicago to St. Louis. My phone would not work for navigation. I met a kind man…read moreand his family in a gas station and they took me here to get help. They fixed my phone in 5 or 10 seconds and did not charge me. I'm so mad I didn't not get either one of their names. I would not hesitate to come to this store for any work or products! I tool a picture so I wouldn't forget to post this. Thank you all!!!

In a world where manners, eye contact, attitude & good customer service is hard to find...The rep…read morewe had at the Glen Carbon location this weekend went above & beyond for my family and the clients before us. Neither were sales...Just confused customers. Eli treated all parties with patience & excellent problem solving.

Our T Mobile router shot craps again. Twice in less than one year. I contacted the customer service…read morephone line and they directed me to the local T Mobile store in Glen Carbon. My wife and I have made multiple visits to this store over the past few years and the experience has always been good. My wife's visit on 3/12/25 would not fall into this category. She arrived at 10:00 am right after they opened. Upon entering the store she approached the male worker who offered zero assistance. He advised her that they didn't have any routers and she would need to go to another store. She asked him if he could possibly call stores near their location to see if they had routers and the employee advised her no that she could do that. At that point the female employee stopped assisting the only other customer in the store and said "you can call 611". Which meant nothing to my wife. When my wife asked what the number was the woman said very rudely that it was the customer help line. Frustrated with the complete lack of service, my wife went to the car and called the 611 number which was the customer service number for T Mobile business accounts. They could not assist my wife and had to transfer to someone else. In the end my wife had to order a replacement router over the phone and have it shipped to the house. The Glen Carbon T Mobile store's staff provided no assistance whatsoever. My question is what happened to the employees who worked there that actually cared about customer service? I'd give the store zero stars if I could, but I can't so they will get one star even though it was less than a one star experience.

Oakley is the best activated my phone quick and itemized my bill. Dope experience 10/10 would…read morerecommend.

I went to Verizon the other day to get a screen protector for my iPhone 8 Plus screen. I was helped…read moreby a lady named Beverly and she went above and beyond to help me with everything I needed. The customer service was outstanding and there was barely any waiting time. I left with the protector already installed and haven't had any problems with it.

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more