Verge Entrance Solutions (formerly Overhead Door Company) provided prompt customer service with reasonable price options. An excellent quality motor replacement which will not be damaged during the next electrical storm. A superior warranty included with my price to be serviced at no charge the next three years. No hassle with various price plans to work with your budget. read more

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On Saturday, Jan. 4th we had an emergency with our garage door. It would not go up. I could not get my car out!! I called the emergency number and within 30 minutes D. J. Hawthorne, a technician called. I told him my problem and he said he would be out within an hour. In less than an hour he was at my house accessing the problem. He is a very polite gentleman and acted very professional. He gave my husband and I several different options to look at along with the cost, He explained each one very thoroughly. We chose one and he said he could replace it then!! What a surprise to me. Within 3 1/2 hours we had a new motor with an excellent warranty. To me this was service. I would recommend Verge Solutions 100% and of course I would recommend D. J. Hawthorne as an excellent technician. You can tell he certainly cares about his customers. Robert and Libby, Hattiesburg, MS read more

I give three stars based off the fact that I've had to get them to come back out to repair something 3 times so far since I bought it the first of January (It's February currently). They had to replace my spring, they had to put the door back on the tracks, and they had to fix my plastic barrier at the bottom of the door. Also, if you try to call their office, they never answer no matter what time of the day. You always have to leave a VM and they'll call you back usually the next day. However, their customer service, once you get a hold of them, is incredibly helpful. And they work with you on figuring out what will work best for you and your schedule. read more

I'm a general contractor in Gulfport. I called verge two weeks ago. And made an appointment for today for a garage door install. They called yesterday to confirm today's appointment between 7 am and noon. They said someone would call me when they were on the way. Today, no show. No call. No text. No email. No courtesy. Unprofessional company. Do not hire them. read more

Thanks Ross! Thank you for visiting my home to fix my garage door on Saturday April 20, 2024! Your knowledg, kindnes, and courtesy was second to none. And your diligence in getting my door repaired was unmatched. Again, Thank You for giving your full attention to my issue and resolving it in a timely manner. TWO THUMBS UP!! Thank you so much, Ross of Team Verge read more