AVOID - RUN WHILE YOU STILL CAN! DO NOT GO HERE. I have used one of their other locations and loved the results. What it really boils down to is their employees. International Plaza may have a beautiful location, BUT their injector (Jessica) is AWFUL, rude, has no clue what she is doing, and either needs to be seriously retrained or fired. If even ONE person reads this review and saves their face by going somewhere else, I'll be happy.
Instead of going to the usual Venus I go to, I went to this one because I was shopping at IP and getting ready to go on a vacation. HOW I WISH I could go back to that day and do differently. I walked in and it's very nice, BUT, the two women working (receptionist and injector) were both seated and busy on their phones. This should've been my first clue to RUN, but I stayed. I ignored the red-flag feeling because Venus has become a brand I trust and I figured my experience wouldn't be a lesser one.
WRONG. I was getting Juvederm Ultra Plus into my my naso-labial folds. Jessica got everything prepped and then, she stuck me and it felt like she pushed a whole lot into one space. I'd had Juvederm once before and the other injector has a real technique; she slowly sort of went up and down. This time, I could feel it, viscous and cold, and it just sat there. She moved to the other side and did the same thing, but said I needed way less on that side. It was all over very fast. This only being my second Juvederm experience, I figured.... okay, maybe everyone has different techniques.
I looked into the mirror and saw one, long, narrow lump above the fold (fold still totally there). When I mentioned this, she reached into my mouth and VERY roughly pushed and rubbed it on that side. Then, she said it had been like that before.(I KNOW MY FACE, I have tons of photos I can prove that it was NOT like that before.) I voiced again, to her, that it didn't look right. She told me it was just swollen. I told her it wasn't like that last time I had it done.... she suggested I put some more into my cheeks. I said I wasn't doing that. (Why would I let her do that after what I had just experienced?) And then, she got kind of rude and said, "Well, what do you want me to do about it?"
She told me I could come back there in a few days and have her look at it or just go to my usual location and have them look at it. She did not seem AT ALL concerned. She was very flippant. I got up, paid, left.
I iced it. I rubbed it with Arnica gel when I got home. I had a huge, hard, narrow lump of Juvederm sticking out above my fold. :( It felt like a ridge. I slept on my back, I did everything I could. The swelling did go down *some*, but there was still this long lump in one side of my face and it seemed like the whole lower half of my face looked worse, moved different, because of it.
Long story kept as short as possible - I went to my wonderful previous injector and asked for help. She had me take oral Arnica and showed me how to rub it, then the swelling went down a little more and I got re-injected.
My previous injector's help made a big improvement, but I am still not happy. I have at least one weird lump that I didn't have before. I hate it. I don't know if it's from the poor injector (Jessica) or the Juvederm has migrated. It looks like something has settled in a bad spot in my face and it makes me feel like it has aged me. You can totally see it in photos. I am self-conscious over it. It might not be a huge thing to someone else, but it's a huge thing to me personally because it's my face.
I have also emailed Venus twice and gotten no response. I will update this if/when I do. PLEASE GO SOMEWHERE ELSE. read more