Don't take pets here!
During May visit, prescribed medication for hotspot WITHOUT instruction how frequently to give. Requested cone to prevent licking but told by Dr. Uth vet cone isn't needed. After several calls regarding med dosing not given and infection occurring, instructed to come in for second visit. Was due a credit but Office Manager had credit pay for original cone requested but finally gave proper med dosages.
During original exam I complained my dog had wrank breath and cracked tooth from elk horn. She said it was fine and sent us on our way.
Finally after many complaints and sending pictures I had taken to Office Manager Amanda via email in Oct 2019 Dr. Uth agreed extraction needed. **no xray given and no appt since May**. Apt scheduled for Nov 13.
Have Insurance and wanted to know my out of pocket cost. As Insurance co was doing direct pay. Several estimates formulated where on each items like extraction, staff care, medications fluctuated on both low end in addition to high end on each estimate. I feel once they knew Insurance direct pay was in effect immediately cost went higher.
Now pre blood work, ekg, more staff and a host of other medications was now mandatory even though was not on original estimate. Resulted in both low and high end of estimate going up substantially along with out of pocket cost.
Dr. Uth is very breed biased.
She required he get nuetered when he never displayed any agression! Never raised lip, never growled, never bared teeth, never raised hackles and most importantly never bit anyone!!! He doesn't own a muzzle and accompany other clients and fur babies within office without restrictions. But was asked to used muzzle in office but still sat nicely while being given immunizations. Office Manager Amanda said because "he is a big boy"as her reason for higher costs lised above on . His weight didn't change and my boy is 3yrs. His steady weight of 98lbs for 2yrs doesn't seem to reflect such a need in increase in price cause he has been a big boy.
Have been told by office manager to pay estimate or choose another vet, and hung up on.
Called back and told by receiptionist , Frank, that Office Manager Amanda cancelled my dog's Nov 13 cracked tooth extraction. As I told Amanda I wanted extraction and scaling done. No more no less.
She is Unprofessional and money hungry.
Smh
Requested call back by Dr. Grant (owner) to no avail.
Just throw the whole practice away read more