Alex has done some good work on my teeth in the past. Just not too long ago I had more work done and everything was fine, but may have to go back due to still having an infection in my mouth which happens, but that's neither here nor there. He is pretty expensive but what dentist isn't these days. I see he has had some bad reviews, but he has done a good job with my teeth. I'll stick with him. Hopefully one day I can get everything fixed and have perfect teeth again if I can afford it. read more

The dentist sat MY MOTHER DOWN in the dental office, took a look at her teeth and said "What a Beautiful smile, NOT" what kind of POS dentist says that to someone who is in dental pain?? What a horrible office, especially to RUIN someone's confidence, ESPECIALLY WHEN THEY CAME IN TO GET THEIR SMILE FIXED!! Fucking assholes, my mom is so upset & embarrassed and honestly THIS DENTIST SHOULD BE ASHAMED AND THE OFFICE AS WELL! This was VERY UNPROFESSIONAL & I will be leaving reviews everywhere and I am contacting the FL board of Dentistry! read more

Horrible do not recommend Dental poorly executed Did not last and cost a ton of money This is the worst dentist in Venice Doesn't even deserve one star read more

Extremely overpriced services. Rude dismissive staff. The advertisement flyer promots free exam and xrays. They did not release my xray for the tooth I wanted to extract. They stated it will be released in 30 days!! Waisted 2 hours in waiting room and they wanted to charge me $1771 for the extraction. Luckily I inquired about the charge as per bad reviews and refused the service before hand. The first red flag was unusually extensive paperwork to sign upon arrival. read more

The cost of treatment was extremely high, and we were unable to afford the recommended procedures at the time. I contacted the office and spoke with the office manager, Joy. Unfortunately, she was dismissive and unprofessional. Despite not having a clinical background, she attempted to provide medical advice. As a licensed nurse, I requested that the dentist prescribe an antibiotic and ibuprofen 800mg to manage pain. Joy informed me that antibiotics would be ineffective and advised taking four 200mg tablets of ibuprofen instead. She stated that the dentist would not prescribe any medication until after treatment was completed. I asked whether it was standard practice to allow patients to remain in pain until treatment could be performed. She repeated that medication would only be prescribed post-treatment and did not offer any opportunity to speak with the dentist or hygienist directly. When I requested a review of the treatment plan and associated costs -- which falls within her administrative role -- she declined to go over the details and instead referred me to the procedure codes listed on the plan. She promised to email the treatment plan with pricing, which she did, but when I followed up with questions via email, I received no response. This experience at the Venice office was deeply disappointing. The lack of transparency, professionalism, and patient support was unacceptable. I would not recommend this practice to others. read more

This Dentist Alex seems to like to put caps over cavities in my case nine out of nine with three other Dentist as my proof plus an implant he put in for $4000 for my son that fell out of course, and the one he did for me is falling, out as well. Everything he did was to make sure I had to return. These are facts that I can prove and will take him to court and sue his butt off it seems he doesn't think he's responsible read more

I visited this clinic today. The assistant is a very kind and pleasant woman -- she explained everything to me, unlike the doctor. The unpleasant man gave me exactly one minute of his time, didn't say goodbye, didn't answer my questions, turned around, and left. He asked which country I was from; when he learned I was from Russia, he smirked, made a comment about my country that I found offensive, and didn't help me in any way, only joking around in response to all my questions. A thoroughly unpleasant person -- I wouldn't trust him with my teeth. I don't recall him introducing himself when he came in. And he didn't say a single word when he left the room. I wasn't even sure whether he had left for good or if he was coming back. Without answering my question, without helping me in any way, he just walked out. I have never seen such an attitude anywhere before. read more

AVOID THIS OFFICE AT ALL COSTS! If I could give this office 0 stars I would. I ended up seeing them for the first time about 6 months ago for tooth pain, and it was the only one on my insurance list that still took my insurance. Here is my experience with the office in the past month: 1) I called at 9:30 on a Monday and was able to get an appt for 11. I had a very painful ulcer on a tooth. After sitting in the waiting area, I was told that the dentist was too busy and could I come back on Wednesday. 2) The hygienist gave me a saltwater rinse and said if the ulcer didn't improve in 2 weeks to call, and they would refer me to a periodontist. I called on a Wednesday and was told the note would be given to the doctor. I called the next day because I hadn't heard, and it turns out they wrote the referral info in my chart and never called me. 3) The periodontist I was referred to did not take my insurance by the way. I called yesterday and asked them to fax the referral and xrays to the periodontist. I was told to call back the next morning. 4) I just got off the phone with Venetian. The office told me it didn't have time to send a fax today and HUNG UP ON ME. I see a lot of doctors and I have never experienced this insanely low level of professionalism. I have already emailed another dentist's office that a relative referred me to - to see if it takes my insurance. The other odd thing was that on my credit card bill, the charge was not labeled "Venetian Dental" but Alex something. Extremely fishy. I will be posting this review everywhere possible. read more

I wasn't going to post a review at all, but after getting a second opinion and speaking to someone who works in dental billing, I can't in good conscience not. I called them in a panic because my husband had one or two teeth with an abscess and was missing work because he wasnt eating or sleeping. I called them because the first place couldn't get them extracted for 2 weeks and we were terrified to wait with an infection brewing. He had antibiotics but they weren't fully helping. We booked an EMERGENCY EXTRACTION (important for later). They told us to come as early as possible to ensure same day extraction. So, we show up, they instead decide to do a full mouth of xrays even though he had just gotten them done the day before and they knew we had JUST been to another office. Of course insurance doesn't cover it, but I don't think they cared, or maybe that's the point. So, thats roughly $100 out of pocket right there. They spend time creating a whole treatment plan for crowns, cosmetics, a lot of stuff with nothing to do with the main concern of him being there. Of course by the time they're done, it was too late in the day. The worst part? He has a very good PPO plan. They quoted him roughly $1400 for just 2 teeth with sedation AFTER insurance. I've gone through his plan and I had someone in the field review it with me. Absolutely no way his cost is anywhere close. We were also told by them, and I quote, "an oral surgeon is going to be so much more money". Well, luckily he just saw an actual oral surgeon for 4 extractions with sedation which is more than they were going to do, and his cost is $500 out of pocket. Almost a third of the numbers they were coming up with. Again, I don't usually write negative reviews, but after all of that, I can't stay quiet. read more

Would not release my records in less I paid $50. I don't know how this place stays in business with all these terrible reviews. About a year ago in Dec. 1 wk. before Christmas. I went for a cleaning. While I was sitting in the chair, Dr.Gaulkhan said I need some critical care done on one of my teeth. He said he could do it right then and I agreed. The payment person came in and said I would have to pay $2000 so I charged it. Mind you, I'm low income but he made sound like I needed done right away. After I signed, I swear he came right in and said, do you have a ride home? No I didn,t I came in for a cleaning. he said he couldn't co it which was fine but when I said well don't charge it then, they already had. No service but had me pay? I asked for a refund and he said not for at least 30 days it's our policy. What policy? It took him 5 mins. to take my money for no service but 30 days. to get it back? Now to last week and today. A tooth had fallen out. I made an appointment and went in. They did an exam/x-rays. and were ready to fix it. I thought novocaine maybe? I was never given any prior instructions. He said, do you have a ride to go home? No, I don't. He acted as if I should have had that arranged. I didn't know AND the paper work I should have been sent to sign prior I was signing as we were talking. It that it says you need to make transportation arrangements. So that got canceled until I could find a ride and they couldn't clean my teeth because the machine was broke. Totally wasted day. Now, today I need my x-rays. He told me I am not allowed to have them until I pay for them,$50. This is crazy and against the Florida law. He said he owns my x-rays until I pay for them. Of course I paid because I need them. My new dentist said they have heard aweful stories about this guy read more

He pulled 2 of my teeth without my knowledge or consent. There was nothing wrong with them.

He's a scammer. He will create problems so that he can charge you to fix them. Many violations against him. He scams people who are self pay. If you have insurance, he knows he can't get away with it. Beware! read more

Bad dentist! Went in with loose filling and chip in one tooth. This man has lied to me since day one. Took advantage of senior citizen, ruined my teeth. Paid him well over $5000.00 and going to cost me another $8000.00 to correct what he did to me. Butcher of Venice! He will lie to you, take advantage of your lack of dental knowledge and rip you off. Please get another opinion, and save your teeth. Don't let him do to you what he did to me. read more

Stay away from this dentist and their sister offices in general if you want to spare your self months of grief and being traumatized. Have learned some serious lessons since visiting this place, on a weekend, open for dental emergency walk ins. Everything from the way they treated myself and other patients who I heard them talking to, to the quality of work specifically with a dental implant was shocking. I got bad feedback about this place from my new dentist who checked what I had gotten done at Venetian as well as from my insurance company MetLife, if you want more information check the better business bureau read more

The WORST experience I've ever had at a dentist. I called ahead to ask if they had a certain type of teeth cleaning service. They confirmed that they did. I called again 2 days before my appointment - to confirm if they had that cleaning service, they confirmed that they did. When I arrived at the office, the receptionist and the doctor were speaking to their clients in another language (Ukrainian) ignoring the other clients; they finally took a panoramic x-ray, then I waited in the chair for a while. The doctor came and gave me a referral - without looking in my mouth. I didn't even have a chance to ask if they had that type of teeth cleaning. I asked the nurse about it and they said that they actually don't have it. I took my day off to come in for the cleaning service - I got none - instead, I got the worst experience! I've been getting dental cleaning every six months both on the West coast and the East coast and for the last 4 years in Europe - where I've been temporary deployed - every time I had a great experience - except this time at Venetian Dental. read more

The worst! They make you pay while you're sitting in the chair. If you have a refund due because the office overcharged you get the run-around. Nasty front office and zero personality. Stay away read more

DO NOT BELIEVE THEIR FALSE AD IN CLIPPER MAGAZINE. READ YELP AND THE VENICE BETTER BUREAU BEFORE YOU EVEN THINK ABOUT GOING HERE. THEIR REVIEWS .. NOT SURE IF THEY ARE TRUE, COULD BE. STILL A LOT OF BAD REVIEWS ON THAT SITE. BBB HAS A ONE STAR RATING! THAT SHOULD TELL YOU THE WHOLD STORY. GOOD LUCH WITH YOUR WALLED IT YOU DECIDE TO GO THERE. Looks like a reputable business (especially a medical business) would inform their patients that if they want to use their dental discount plan that they are not eligible for the coupon price. Instead of that they hustle you to the back and start taking X-rays. Then they present you with a treatment plan estimate that in our case was over 3 times the coupon list price. If you need any further information on the shady practices of this outfit check out the Venice Better Business Bureau website. This is a classic "bait & switch" operation if there ever was one.. I do not have any dental insurance. their ad states not good with any other coupon. DID NOT HAVE ANY OTHER COUPON. This Office Manager was not even present when I walked in. She came and got me hustled off to the.x ray even though I had X-rays. After all has been said I think she must have had a hearing problem since I told her and the Dentist so many times I was so glad I could have this tooth pulled for only 150.00, because my dentist .. who I dearly love wanted to put a filling in my tooth and wanted 500, (which I could not afford). 200 for the pull and 300 for filling. They wanted 689. just to pull. Her response was totally a lie. She stated she had a copy of my Dental Insurance card. Please see the attached card. NOT AN INSURANCE CARD. THIS IS A VALID COMPLAINT. I WANT A REFUND FOR THE SCAM! What is really interesting is that the ad does not mention the name of this Dentist office, and the person that answers the phone is not very knowledgeable on their business. How can this so-called business operate with all the complaints from their web site and the Butter business bureau of Venice complaints. Massive. I guess I need to get all clients involved and get a class action lawsuit for false advertisement.. I am in the process to the growing list to the Venice Better Bureau. Better Business Bureau gives them 1 star , they give themselves 4 and 1/2 ... JOKE read more

Consistent patterns of behavior throughout the reviews, avoid this practice. I have dental insurance, and VD is listed as in network. My first clue something was messed up was the first EOB that denied my claim, because Dr. Gaukhman, the founder of the practice, was not listed as a participating dentist. This is after I confirmed that the practice accepted my insurance. I got the same story many others described, need to prepay upfront and then get reimbursed by my insurance. I paid $1200 up front. After several back and forths, both with my insurance company and Venetian Dental, my final EOB stated that $622 was my total responsibility. I paid $1200 upfront to VD, $622 my total responsibility, $578 should have been refunded to me. I have sent emails and called the practice, and they refuse to reconcile my bill. Oh, and VD was paid $260.51 by my insurance company, money VD said should have come back to me. They kept it all! $1460.51 for a procedure the insurance company said should have had a total OOP of $622. Fraud is defined as a deliberate act (or failure to act) with the intention of obtaining an unauthorized benefit, either for oneself or for the institution, by using deception or false suggestions or suppression of truth or other unethical means, which are believed and relied upon by others. Draw your own conclusions. If VD believes I am mistaken and can supply proof, I will retract my review. read more

After putting up with their poor dentures for 3 years I kindly asked them if they could make good on them, maybe make a deal on replacing the poor job they originally did on my dentures. Maybe do a better job this time. They said "find another dentist" So, my review is "rude and sarcastic people suck." My recommendation is "find another dentist," save yourself some aggravation, disappointment and probably some cash too. read more

We contacted the emergency dentist to inquire about a filling that needed to be replaced. I am in a lot of pain every time I eat. As you will see we in the text conversation we were perfectly fine with the $150 fee for the exam and xrays, we simply wanted to know a price range for replacing a filling so we knew what to except in regard to the total expense. The dentist or person we spoke with was extremely rude and condescending. He has no idea what our financial situation is, nor did he know dental hygiene and practices. read more

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I had a wonderful experience today. I was a walk-in patient. Front office staff was friendly. They worked me into their busy schedule. Dr. Kim and his assistant Linda were very kind and professional. Very gentle but thorough in my treatment. Would highly recommend this dental office. Patrick Dowling read more

Awesome care had broken tooth called same day ! Painless extraction staff very friendly and helpful . Will be definitely returning as a regular!! read more

My Wife went because tooth was loose. Dentist told her she had to take it out then he could fix it. He said he couldn't take it out because if he did and anything went wrong he would be responsible ??????? WHAT ??? Cost $150 for ZIP read more

I have so much to say but keeping it to facts. My first consults visit was actually good with the exception they could not run my insurance as the system was down(not their fault), and they could not verify our coverage. I paid out of pocket as I was told to file a claim and they gave me a non-insured discount. They said my insurance would reimburse me. Still waiting on that. I did signed a treatment plan with the instructions of office staff stating that this was just a loose estimate and will not be what my actual costs would be, until I get the new pricing with the insurance. I never planned on paying out of pocket for any of the major work I needed, and wanted to see how much my insurance would cover before I followed through any procedures. First thing I needed was to have three extractions. I made the appointment for 10 days out thinking I would surely have the insurance costs vs. out of pocket. I had call their office and texted them requesting, almost daily, or every other day, if they would please send me what the insurance is going to cover. Doesn't everyone want to know before they go to their appointment how much it will cost so they know if it's in their budget? Fast forward to the day before my appointment, I called them and Joy said she had sent them the day before but I search history and there was no email from her or their office. She sent it again. I reviewed it as soon as I got home from work and the cost for 3 extractions were over $4,000. Never in my life had I paid not anyone I know had paid that much for getting a tooth pulled. The most I or anyone I know has ever paid for a tooth extraction was $150- $200 for each tooth. I was shocked and not at all prepared to pay that much. I was thinking the most would have been $1,000 for all three extractions. I called to discuss, and see if there was a mistake. They were closed but an answering service or a man who answered, said it was too late for me to cancel and I could discuss with them when I come in. He was very rude when I said I want to cancel. When I said, No way was I handing over $4000 for additional or work that is not explained to me prior! He said I can go somewhere else. No caring at all and no customer service. This was a big red flag for me! There were bone grafts, infection treatments and other treatments added, for each tooth that were not explained to me. Never while at my appointment did they tell me I had infection/abscess that needed treatment. My fault for not looking at the original treatment plan. Again, I did not look at the original treatment plan because I was told that I'm getting a new one, as the office staff at my first appointment explained to me and stated the cost would be less. Later in the day after I cancelled, I got a call from the office manager, Joy and she said nothing changed with the treatment plan but the pricing was less after insurance. Ok but why wasn't given the cost a week before so I could have had time to review the fees to see if I could afford that much or wanted to proceed at those prices. I got them within that 24 hr cancelation window and that was me nagging them to get me the new pricing almost daily 7 days out. I am still shocked by the additional treatments/fees with the extractions that I had never paid for in the past. None were explained what these other treatments were for. Just told those three teeth need to come out. I have since had a second opinion and my fees are much much less than what this office charges. This office is not for me. My advise is to make sure you question everything. If it doesn't look right than it probably isn't right! Get a second opinion. Some of the other negative reviews on here sound almost identical to my experience. I hate giving bad reviews but definitely needed. I can not and would not recommend this office. read more

Horrible place. Spent thousands of dollars for work that had to be redone ! Please, please stay away at all costs. Couldn't give zero stars. read more

Venetian Dental is the worst laziest office that can be expected. The office staff sets your appointment for 2 months out then refuses to verify your insurance til 2 days before your appointment, holding you hostage to come into their hell, like going to a dentist isn't bad enough. I refused their appointments because the lazy office staff members are incapable of doing their jobs correctly. Do not expect them to help you in anyway. I would give them zero stars if it was possible. read more

I was having a major tooth ache. Complete with the entire side of my face being swollen. I was in the process of getting all of them pulled so I would no longer have tooth pain. I had tried for 10ish years to make that happen. My dad was going to pay to have the tooth pulled. This place decided to make me feel completely awful instead of actually helping me. 10/10 would NOT recommend. Absolutely RUDE and DISRESPECTFUL place. read more

Venetian Dental - Conversation with this dental office - General Dentistry Near Me - Venice, Florida

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horrible people. don't go here! Grossly over charging and Dr. Gaukman turned his back on me when I confronted him about his pricing. Across all platforms negative review!! read more

Never never never put your foot in this office. I came in with an infection in my jaw. They gave me an antibiotic and said it was my (almost complete) implant and I was in danger of affecting g the teeth next to it. Bunk! My husband talked me into going back. They gave me a tiny blue pill to relax me. Should have ran out then! Then They got me to pay 1800.00(plus what the charge was when I came in earlier) Gautman comes in- no English. Assistant was on the other side- She said "Close your eyes!" Then Gautman proceeded to drill, pull, grabbing my neck trying to get my beautiful implant out. One stitch that fell Out in a day. Huge hole in my mouth that could have gotten reinfected.This was a total disaster- My implant doc told me they get tons of patients botched up by Gautman. I wanted to picket in front of his office. A fake dentist!!! read more

Should be zero stars. Dentist is the rudest person I have ever met. When we asked the nurse how long it would take she left, dentist came in, asked us if we speak English, and then told us we are too much trouble and threw us out without doing the work after charging us for x rays. Then told us he's the only game in town (I guess that's why he can treat people that way). I wouldn't let him touch anyone I know. BEWARE! read more

I went to Venetian Dentistry for regular 6 month cleaning, and they took an X-ray and told me it's just a regular process. Now, they sent me a bill for $90 and told me my insurance didn't approve to take this type of X-ray therefore I'm responsible for the charge. I didn't have any issue with my teeth, and they are the one who told me I had to take this X-ray. It is ridiculous, and I'm never using them again. read more

17 months after being under his care, I am still suffering. July 2022 I had Dr. Gaukhman prepare a molar for a crown. Under his care, he caused an unnecessary situation with my molar that resulted in a root canal. I had the root canal by a excellent Endodontist for $1,100. However, before Gaukhamn put the crown on the tooth that had the root canal, the tooth cracked. I then had to have the molar extracted ($1,200) and prepped for an implant. Now 17 months after his initial harm, I had surgery for the implant that included a sinus lift and the hardware for the crown. $3,000. I will heal for six months and have a crown made and put in my mouth for an additional $1,500 and, at that time, two full years after this clown jeopardized my well being, and caused me extreme suffering and financial harm I hope to have a tooth again. In addition, he is extremely rude and verbally abusive. I came back to share this continuing testimony is hopes that that people see it before they let him touch their mouth. read more

Do not trust them with your claim / money. Cheryl from accounting and Joy the office manager are grossly incompetent in their positions. They claim they couldn't get in touch with insurance even though it was a weekday afternnon. Took a large deposit from me and had not intention of refunding the money after insurance paid. They went so far as to come up with unexpainable charges so they would not have to refund the money. Cheryl and Joy do not return your calls and have their calls screened so you cannot get in touch with them. 4 months I was chasing my refund and I still got ripped off over $500. Big mistake going to this office. Stay away from them and find an honest dental practice!! I would have given negative stars if it was an option. read more

Please stay away from this office. It's very sad that someone in pain or injured can be exploited by someone who is thought to be professional. Save yourself and your wallet , run while you can. The so called Dr. scampers away while his minions try to close the financial deal for him. Two thousand for one extraction is a bit exorbitant. Please run as fast as possible. And yes, forget getting those X-rays . This is simply a mean group of so called professionals ,very flippant and deceptive. RUN ...... J F Sarasota Fl. read more

Stay away!!! This place is a complete and total scam- they should be closed down. When we called for an appointment they lied about having anesthesia and sedation for my 16 year old stepdaughter. They also said they took our insurance and now after the work is done- they don't. They have billed my dental insurance for two visits and we only went for one. I've been in touch with Joy the office Manager many times and it's all lies. She claims she didn't get the insurance company paperwork so I emailed it and mailed it and she still didn't get it. funny I put a check with it, she still didn't get it but they cashed that check. They are complete liars and scammers. They have several phone numbers you call and you end up at their office. This review won't be removed until this situation is resolved. read more

Do not ever step close to this dentist even if it's an emergency!!! I went in for a loose bridge. Ended up with 2 front teeth pulled. Wanted to pull all my top teeth. I paid almost $3000 while under influence of a knock out pill they gave me. Have a cheap metal clasp restrainer. Everyone is very rude! They are fraudulent in everyway. Don't see why they are not shut down. Went to another dentist and he had to repair all that was done but couldn't replace my pulled teeth. The minute I said it was Dr, Goukman at Venetian Dental they said he wasNumber 1 on the red list!! No why they took me in the same day I called in as an emergency. Stay away!!! read more

They were extremely nice and helpful at the front desk. They give a complete price break down of everything. I wasn't able to have my wisdom teeth removed because I need go through medical insurance not dental. I didn't know that was a thing and she explained it very nicely. they referred me to a orthopedic surgeon and sent my X-rays over, one that would take my insurance. Super friendly , and very helpful. read more

If I could give them zero stars I would. First, they are ALL about money. They try to sell you everything. I had to go on a Saturday, due a cap coming off. They simply needed to glue the cap back on. I have full dental insurance, but had to pay up front. They told me they would submit to my insurance on the following Monday. The date of service was 11/8 and as of today, nothing was sent into my insurance. The doctor charges $250 just to check you, but his idea of checking your teeth is walking into the room (without a mask) telling you to open your mouth and looks in. Then the doctor does the hard sell of what would be better and by the way a cleaning is needed. No cleaning was needed, it was just done in Chicago in July. when you don't want extra services, a dental tech does all the work.......and, the tech is not qualified nor did she have correct Covid mask on either. STAY AWAY FROM THIS HACK OF A PLACE. ABSULT GARBAGE. read more

Went in filled out all the paperwork. Asked for a copy of the HIPPA or privacy agreement. Next thing I know I was asked to leave the premesis, very rudely I might add. When asked why I would not be treated, I was told that there was no reason and I had 2 minutes to leave. I only went in for a cleaning! read more

I had a veneer come off a tooth and they were able to get me in right away which was great. When i went back they did a panaramic X-ray plus a flat shot then provided a care plan of $450. At that point I would do anything to have a veneer glued back on so I did it. I felt they totally taken advantage of and over charged. I have had this done in another state for $50. It is literally gluing the veneer on. The Denist was not involved at all. read more