I had an outpatient surgery today at Lakeview. My nurse Mia was amazing. She took really good care…read moreof me. I would recommend her taking care of you or a family member after surgery

Upon the endoscopy team coming to get my brother from the ER for his procedure, we were informed…read morehe'd be returned to his room after waking. We left the room to get lunch, and provided the nurses station with my mother's number to contact us when he returned. After no call for an hour, we decided to return to check on the status of things and Kayla, a nurse in the ER on day shift informed us as she was coming out of the door that we weren't aloud back, with no explanation as to why. This came as a surprise because she was the nurse in charge of my brother's care when we left. When seeing me she didn't even inform me of the floor my brother was transferred to. Rich, the charge nurse for day shift in the ER, answered when I used the phone that is in the waiting room to connect with staff. I began to explained that we left a few snacks and a beverage in the room because we'd been informed we'd be able to return. On the second sentence I stated "We also left" and he interrupted my sentence stating "The information given to you about your brother returning was incorrect and that it isn't my fault. The food was thrown away because we needed the room. You should've taken it with you if you wanted it. I have patients to tend to so I won't repeat myself. You need to leave". He immediately hung up the phone after this instead of using that phone call to actively listen, hold his team accountable for giving incorrect information, and inform me of what floor my brother was transfers to. I called again, not to cause trouble, but to simple ask if our clothing, shoes and a charger that were left in the room were thrown away as well because I didn't get the chance to on the first call. This call was ignored by the nursing staff. Security was sent out instead to escort us out and they did not have our clothes, shoes or charger in hand. So we explained the situation to them. After a few minutes of speaking with security, they went to the back and returned with a belongings bag that contained our belongings. Instead of apologizing for his actions when the belongings were returned to us by the security guard, he still did NOTHING to rectify his behavior. If Rich actively listened rather than dismissing us, the confusion could have been solved and he would've recognized immediately that we were simply requesting what wasn't thrown away in the room. We were calm, which didn't seem to matter to Rich because he still treated us as if we were belligerent. We understand the ER can be stressful for employees but this was no way to handle a very sick patients' family who is already in distress and remaining calm when the issue that was caused was due to incorrect information provided by their team. I am the one who recommended brother visit Lakeview for my his symptoms because I believe they do a thorough job. However, after today's experience of a lack of empathy, integrity and effective communication from the ER staff our minds have been forever changed when it comes to this ER.

Had Appt. with Dr. Bagley for over 2 months. They claim there was scheduling mistake and refused…read moreto see me at appt time, even with my letter confirmation of appt date/time. Horrible experience.

Dr. Bagley is hands done one of the best doctors I have ever had. He is very understanding and…read morealways willing to listen. He was so very patient with me and attentive to my every complaint. Which I find today is very hard quality to find in a doctor. He found out things wrong that I have been complaining about for months that other doctors just dismissed. I am very grateful of him. He has made my life much more comfortable health wise. I would recommend him to anyone. Especially for a nerve conducive study. I have had my fair share and his are by far the least painful!

I have been a patient of Dr. Knight's for six months. The care I have received at this practice has…read morebeen exceptional. Dr. Knight has a truly integrative, functional, patient-centered approach, and she cares about all areas of wellness (physical, emotional, and spiritual). She has taken the time to listen to all of my concerns, run labs, identify the source of any problems, and tailor a wellness plan to my specific needs. She is a true healer. Dana, the certified health coach, has been a wonderful guide and mentor as I have implemented positive changes in my lifestyle. She understands the realities of making lifestyle changes and has been an excellent source of knowledge, support, and motivation. The staff are all friendly, warm, and highly skilled. They treat me like family both on the phone and in the practice. The practice itself is beautiful, serene, and comforting. I am so thankful to have found this practice. I entrust my health and wellness 100% to Knight Integrative Medicine.

I was locked into a year long contract with these women for a year at $200 a month plus a $200…read moreinitiation fee without the ability to get out. I was billed for every expensive (unnecessary) medical test- hundreds of dollars. I ended up only having TWO meetings with the medical doctor. In a year.. $200 a month regardless. Portal emails (that were supposed to be returned in 72 hrs according to the contract) were not responded to and I was "bumped" from an appointment when I showed up. I had to file TWO Amex claims for unauthorized charges. supplements "prescribed" were previously recommended by another holistic practitioner ,so they were nothing new. Was trying to avoid surgery, but ended up having to have it a year later. They did nothing to help me. I'm so disappointed I wasted my time and thousands of dollars on these people. The medical bills for tests keep showing up, years later! Please don't let the spa like atmosphere and empty promises fool you. Unless you have money to burn, stay away.

Ochsner on the Southshore is great. Ochsner on the Northshore can learn lessons from the…read moreSouthshore. Ochsner Northshore changes appointment times without notifying the patient. They do not review the patient's records before seeing the patient. Twice we had to correct the doctor. They double-book appointments. They charge hospital rates for x-rays, which are more, even when the x-ray is done in a physician's office. My advice: Go to Ochsner on the Southshore.

From the owner: Ochsner Health Center - Covington is a multi-specialty facility which spans 98,500 square feet and…read morehouses a laboratory, 23-hour stay outpatient surgery center and a cardiac catheterization lab.

All the employees are compassionate and knowledgeable. They make the cancer experience as easy as…read morepossible and appear to genuinely care. Clean and consistent and almost always in time. They seem to care about the patients tremendously.