Just thankful this place exists. I've taken a few animals here over the decades. It's not cheap…read moreby any stretch. Before you go, you have to make the decision that you're willing to pay for the diagnosis/treatment. My last experience was with Dr. Eddie Vasquez in Internal Medicine. He and his team basically saved my cat's life in 2023, and because of their diligence, he is still alive today. I've had at least 20 interactions with him and/or his team since then, and have NOTHING but positive things to say about each of them. Dr. Eddie is obviously extremely bright, was ALWAYS kind, and listened. I NEVER saw an inkling of the behavior mentioned in a prior review. I'm mighty picky about veterinarians, and wouldn't hesitate to take an animal to Dr. Vasquez again.

Zero if I could. My wonderful regular vet Doug Hendrix noticed elevated liver enzymes on my 12…read moreyear old Wheaten Terrier. He performed an ultrasound and diagnosed a 9.2cm X 5.6 cm tumor on her liver. So I made an appointment for Friday, August 14th with Sugar Land Veterinary Specialists Internal Medicine. I arrived at 8:15 for an 8:30 appointment. Dr. Edward Vasquez explained the two approaches to me and I chose for them to do a CT and a biopsy. I also said that I would be waiting because I live I Katy. I had paid the $205 deposit at the time of making the appointment and then paid $3645 for the procedure. At that point, they took Tiffy back and I waited in their very uncomfortable waiting room with hard benches and vending machines. I was told that they would probably not do Tiffy's CT until 1:30 and that she would probably be ready to go home by 2:30. Finally at 2:30 because I had not heard anything, I asked the receptionist to check on Tiffy. She call back and asked for a tech to go check and apparently that didn't happen so a few minutes later, I asked the receptionist if she would check again. At that point, Dr. Edward Vasquez came out and proceeded to tell me that he had other patients and drop offs. I told him, yes, I had seen several dogs comeing and going all day, but I had an 8:30 appointment. I have been here 6 hours and asked if they had done the CT of Tiffy. He said, NO, she had a port in her leg but they had not done the CT. I replied, "That's unbelievable It has been six hours". I said you have put other dogs ahead of an 8:30 appointment. He said that they could do a CT but it would take another two hours, but he preferred I just take my dog home and NEVER COME BACK!! Again he told me that he would take the port out of her leg and I should take her home and NEVER COME BACK!! I was shocked at this man's behavior and upset because I expected to get more information about my Tiffy. Then Nathan Hernandez came out and asked if I would bring Tiffy and come talk with him in his office. He said that he was an administrator. He apologized and said that he would help in anyway he could. I told him I wanted my money refunded and had already spoken with my regular vet for a referral to MedVet. I told Mr Hernandez that the receptionist heard the entire conversation with Dr. Vasquez and how rudely he had spoken to me. Dr. Vasquez needs anger management. On a positive note: The clinic refunded my $3850 and Nathan Hernandez called me that night to check on Tiffy. He asked that I not give the clinic a bad review but said that they were going to use this as a "teaching moment" for Dr Vasquez. My opinion is that they simply need to "teach Dr. Vasquez where the door is"!! If you love your animal do not let Dr. Vasquez near him or her. BTW--Tiffy awoke me this morning with Kennel Cough. Wonder where she got that from!!

I love people that understand why we love our pets. All the doctors I've encountered here show…read moregreat care and try to thoroughly explain the situation. Most of the front staff is very friendly and efficient. Every vet tech here is super warm and nice. My dogs go willingly with them. The doctors will often follow up and check in to see how your pet is doing. I had a situation with my animal where I got a second opinion. Dr. Roghee explained to me that my pet would grow into and adapt to his new situation and "another place" recommended surgery. I was really sad and anxious about the second diagnosis and my pets prognosis. I mean anxious and distraught and I was thinking how to scrape up the money for this surgery. During this anxious period my husband said let's wait a few weeks, let the anti inflammatories reduce the swelling etc. and in 6 weeks time it was just as Dr. Roghee said. I trust my animals are in good hands when I come here.

They misdiagnosed our family dog. They charged us thousands and then he died a few days later after…read morethey sent him home saying he was doing much better and they NEVER called to say they were sorry for our loss. NOTHING. This place should be avoided at all cost. It's sad because I thought the Dr cared and felt bad that they misdiagnosed him and they gave him the wrong medicines and we lost 48hrs of crucial care BUT then he never even reached out when I reached out to let them know that he died. Heartbroken.

We just moved to Rosenberg,TX a couple of months ago and were in need of a vet. Took our female dog…read morein to get examined and checked and the entire staff were so friendly. So glad I gave the Dietz Family Pet Hospital a try. Never going anywhere else!! If you are looking for that family atmosphere look no further. Now they also taking care of our new puppy.

This place isn't even open anymore but I'd still like to complain. I booked an appointment for my 3…read moredogs two weeks in advance with their AI answering machine. Currently living on the other side of Houston at an hour away but I used to live in the sugar land area and had established my dogs at this vet so I thought I'd bring them back here. Arrived at my appointment on February 17th only to find they had closed their doors permanently on February 14th. I did not get a phone call, cancelation text, email, nothing. Anyways just thought I'd let anyone know who's looking at this place that it is in fact closed for good since they have such great communication skills

I've been bringing my dog Ruby to Dr. Floyd at SLPH since 2014, and I can't say enough good things…read moreabout her and the entire team. Dr. Floyd is incredibly kind, patient, and has a wonderful bedside manner. She always helps Ruby (and me!) feel calm during visits, no matter how anxious we are walking in. She's responsive on the pet portal, thoughtful in her recommendations, and consistently follows up after procedures or acute issues. I know many clinics do this, but her personal touch and genuine care really stand out and mean so much to us. The staff at SLPH is also fantastic--responsive, organized, and quick to help with appointment requests or clinical questions. The office is clean, and while wait times are usually short, even on the rare occasion there's a wait, it's absolutely worth it. I should've written this review long ago, but Dr. Floyd and the team truly deserve the recognition. I still drive 30 minutes each way because I trust them completely with Ruby's care. Highly, highly recommend!

I have been going to SLPH for over 30 years and they have always gone above and beyond to take care…read moreof all my dogs (10+++) I highly recommend them and they exceptional team.

Our two dogs have been visiting Dr. Driever and his team for a number of years, and with good…read morereason! The staff is always extremely friendly, patient with our questions, and great with our pups (even the short tempered french bulldog who has a Napolean complex). As long as we live in Sugar Land, and are graced with four legged friends, Dr. Driever will be our go-to doc!

I brought my dog here as a new client after my previous vet did not do a thorough assessment on a…read moreskin lesion. The staff was incredibly responsive to my last minute call for an evening appointment. The vet tech and vet team were both so amazing: explaining in detail what they were doing and why. They also gave my dog a thorough check over and flagged some tightness in her knee to look out for. We discussed treatment options and prices and the pros and cons of each option until I made a decision that I felt confident in. This was an amazing first experience and I'd recommend anyone to come here!

The Doctor and staff are amazing !!! Specially Nicole she was so much help to me and my puppiesread more

The vet himself, rushed while evaluating my pet. Trusting…read morehis judgment, I left with hope that my dog would improve. Sadly, just two days later, she passed away. This happened after I spent nearly $300. Rest in peace to my Chanel.

I love love love Dr. Hendrix, and my kitties do too. He was very compassionate when our very…read morebeloved dog (my first one!) passed away. His staff are also very sweet, competent, and seem to love their jobs, which makes a huge difference in how comfortable the animals feel with them. Services are very fairly priced. I now live close to downtown but the kitties still go and see Dr. Hendrix for their checkups.

From the owner: Sugar Land Pet Hospital was founded in 1978, by Dr. Buddy Brandt and Dr. L.O. Harrell, to provide…read morecomplete pet care to the Sugar Land area. We have come a long way since 1978. The original office was 700 sq. feet and located in the shopping center across the street from our current location. After several renovations and expansions, we just simply needed more room. To accommodate the changing needs of our patients, clients and growing staff, in 2008 we moved into our current location.

This is where we take our yellow labs. The staff is very accomodating and the dogs are always…read morequite happy when we pick them up. We've never had any problems. A year ago I had an incident with ticks at the Millie Bush bark park that infested my dogs terribly. Following the initial visit, the staff hand picked hundreds of ticks from my dogs and dipped them repeatedly without charge until they were clean. They are a little pricey, but again, great service and healthy animals...can't complain. We'll be back.

I would give this place less than one star if it was possible…read more Our entire family's pets go to this office and last weekend we had our dog stay with them while we went on a trip. Our dog suffers from anxiety and takes daily vitamins that we provided to the office when we brought her. By the time we picked her up, the staff mentioned that "she was nervous" the whole time but failed to mention that they DID NOT GIVE HER ANY OF HER MEDICATIONS NOR HER VITAMINS. A dog that suffers from anxiety (especially during thunderstorms) had to go an entire rainy weekend without her anxiety medication. Additionally, the food container we left with her was pretty much as full as it was when we dropped her off. Also, we left a bag of chewable bones for her (that also help her anxiety) and the staff didn't even give her one in a 4-day span. Our dog lost enough weight in 4 days for us to be able to tell by just looking at her and was shaking uncontrollably when we picked up and she kept shaking for a couple days after we went to get her. WE LEFT AN ENTIRE BAG WITH ALL OF HER THINGS AND CLEAR INSTRUCTIONS; however, the manager claims that since it was a mistake by one of their staff then "all [they] can do is apologize." They refuse to give us a refund or do anything to make this up to us and our dog. This place is vile and full of administrators who seem to hate the animals they serve. 0/100000 would never recommend anyone to take their beloved pets to this evil place. //// U P D A T E //// I went back to talk to Dr. Closs in good faith that there was something that could be done to try to amend this situation. The doctor claims that beyond making the mistake of not caring to see if there were any instructions they also charged us for the wrong thing (which, says a lot about how they run this business). I demanded, as a symbol of reconciliation, that the hospital returned half (50%) of the cost for boarding (it was about $105 for boarding so I was expecting around $50. This was more of a symbolic gesture than about the money.) I felt that this was a decent demand considering that they only did half of the job during that weekend. Dr Animal Negligence agreed and left the room to write a check. When he returned, he brought an itemized bill and tried to explain how they had charged us the wrong amount because they DIDN'T consider the size of our dog (that begs the question, did they even feed my dog enough food?). At that moment, he tried to renegotiate and told me that "the best he could do" was to give me $16 AND IN EXCHANGE I WOULD HAVE TO DELETE MY REVIEWS ONLINE. The last time I heard someone make an offer this bad was in a mobster movie. This man is a perfect example of what's wrong in our community and should be held accountable for his actions. We are aware that we are not the first, nor the only, family that has had these crazy issues with him. It's sad how a relationship of years can be thrown in the garbage by this institution without any remorse and using the most condescending tones possible as they explain how they neglected my dog for 4 whole days.

well let me just say Google reviews compare to YELP is completely different but at the end I took…read moremy dog here. it's first time dog mom for me, saw the reviews on Google & decided to take my dog he's two years old went really good the receptionist guy (wish I could've gotten his name) truly sweet & helped me a lot with my questions & concerns came in same day for a new dog appointment. Doctor was really good & sweet & as well was his assistant! Really sweet the whole clinic experience was great! Really happy I came here

If I could give zero stars, I would. I have never experienced the unprofessionalism and lack of…read moreetiquette at any other doctor like I did with Dr. Zia. He performed cryptorkid surgery on our kitten, after which his wounds became infected and all of the stitches reopened. He had to be completely restapled and go through immense pain once again. He repeatedly insisted us on giving us a refund but backed out when we asked for it. I would not recommend this clinic to anyone.

We really love Oyster Creek Animal Hospital! We've been bringing our puppy, Bright, here since he…read morewas 8 weeks old, and he's always been completely comfortable with everyone. Dr. Michalec and Dr. Luu are both wonderful, and the entire staff is so friendly and caring. The facility is beautiful, and they also offer day boarding, which has been a huge help while I've been recovering from surgery. Bright loves his time with Audrey, and whenever we walk in, he heads straight over to say hello to Maria or Margo at the front desk! It's also really convenient for anyone living in Telfair or New Territory. Thank you, Oyster Creek, we couldn't be happier with the care Bright receives!

Incredible veterinary practice with an amazing, patient staff! My husband and I have a reactive…read morerescue dog with bad anxiety, and she never does well with visiting the vet. The team accommodated her need to privately enter without other dogs in the lobby and took extra time with her so that they could complete the reason we came there. Overall, it was a fantastic experience and I highly recommend them!