Cancel

    Open app

    Search

    VEG ER for Pets

    4.3 (16 reviews)
    Open Open 24 hours

    Services - VEG ER for Pets

    Emergency pet hospital

    VEG ER for Pets Photos

    Recommended Reviews - VEG ER for Pets

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Juno, my Rottweiler and my boyfriend
    Elizabeth R.

    Everyone is just so nice and reassuring. I feel comfortable leaving my 11yr old fur baby knowing she's going to be well cared for.

    Grateful for the compassionate end of life care for our cat, Kevin, after an acute critical illness. The wonderful vet explained our options and made the best recommendation for our senior boy after ensuring that his pain was controlled. Thank you.

    Bell's R front leg wound after leg and part of her chest were shaved. Other side not shown.

    This is pretty lengthy, but my main points are: 1. There was no sense of urgency by the vet (medical director) or staff to get my dog some pain med after she was attacked (unprovoked) by my other dog and was bleeding. 2. Expect a very pricey bill. One of my dogs, with no provocation, attacked my other dog about 7:50a Sunday, Sept. 28. My wounded dog was bleeding a lot from her left ear, with additional injuries from her right front leg and part of her chest. I'd seen VEG in Nora and, unfortunately, took Bell there because it's close. Should've taken her to the very reliable MedVet, west of Michigan Road and just north of 96th St. I called VEG at 8:06a while on the way there, so they could be prepared. I had blood on my T-shirt from lifting Bell into the car, and we got there about 8:20a. She limped in on 3 legs. They put a towel on the floor and placed her on it. Then the medical director, Dr. Goodwin, talked with me. I believe I'd already explained the situation over the phone, and I did to Dr. Goodwin. Bell was the only pet in the entire place for the 2 hours we were there, except for one waiting in a crate to be picked up (it was before we left). There were about 6-7 staffers, excluding the receptionist. What wasn't there was any sense of urgency to, at the least, get my dog some pain medicine. Dr. Goodwin had time to tell me she normally doesn't work Sundays but was there because the vet who was supposed to work left 3 days early to move to Florida. And she asked if I wanted some coffee or cold water. I was distressed and not a good advocate for Bell. I expected the vet and staff to take care of her promptly, instead of telling me about a staffing issue -- and asking if I wanted a beverage. I'd normally have said no, I don't want a beverage: I want you to take care of my dog. But I didn't because I was distressed. About 10 minutes later, I'd say, Bell started getting care, including pain med and sedation so the techs could shave her leg and ear and clean and treat her wounds. Even though Dr. Goodwin said she had advanced training in the area and detected no break in Bell's right leg, they took 7 readiographs per the medical record emailed to me. That was $525 on the invoice. To add insult to injury, the final bill, which included meds to take home, was more than $1,800. A side note: For some reason, the picture I took of her left ear after being shaved at VEG isn't showing below after two efforts. I got an email survey and, after I was back to more normal, filled it out. I guess, because there were negative comments, I got an automated email suggesting I contact the VEG I'd gone to. So, there's a survey about my experience at the Nora franchise that isn't returned to it. What? I didn't follow up immediately because while there with Bell, I got a text from a family member that my adult stepson had been taken to a hospital a few counties away that morning but was being transferred to an Indianapolis one. After a combined 11 days in critical care at the first Indy hospital and then ICU at another, he finally could talk and was almost off sedatives. So I called VEG at 1:05p Weds., Oct. 8, and went into my experience with the woman who answered (I don't remember her name). She listened, apologized, explained that the survey goes to higher-ups in VEG and said Dr. Goodwin would call me back Thursday. I called back at 7:02p today, Oct. 10, and talked w/Meranda, I believe. She also listened as I went through this again and said that not only was there no sense of urgency to relieve my dog of her clear pain but that Dr. Goodwin didn't seem to care enough to call me back after 2.5 days. While the vet techs were kind and pretty gentle with Bell, the overall experience was not what I've come to expect of an emergency vet. If I have need of one again, I won't return to VEG.

    Dr Kathryn Mehfoud absolutely gave me only 1 option for my darling dog, Lucy, & I will have to live with the guilt that I cut my soulmate's life short. Using the words, "literally drowning" & "Lucy is suffering" absolutely helped shape my grave decision. In a time of shock, disbelief, & sadness a person should be met with reason, compassion, & empathy. Dr Mehfoud gave me & my Lucy NONE of the above. I have since read the xray report & based on that & the radiologist comments, my Lucy should still be here with me today. She was NOT critical! The radiologist suggested a tap & additional imaging - I was told by this HORSE SURGEON that my Lucy would go into cardiac arrest at any time & she was in such poor shape that I wouldn't even have time to run home to get my son so he could say his goodbyes! I'm putting this out there to let everyone know that VEG has a horse surgeon on staff treating small animals that is using shock tactics to force owners into euthanasia. If she is on-duty, I suggest pet owners walk out the door. Also to add: It isn't an unusual request to call with follow-up questions AFTER you've received the eye-opening xray report which was vastly different from what one was told. Ex: I was told my Lucy was "literally drowning" but the radiologist noted "MILD pleural effusion". Being told I'd have to speak to the Medical Director smells like a CYA situation

    My Rocket dog.
    Will S.

    I can't say enough about this veterinary clinic. My treasured seven year old pit bull, Rocket, passed away at home yesterday and I didn't find her until I got home from work. I had seen VEG on an unrelated shopping trip and called them. What I found was an angel, Kelly. She told me to bring Rocket to them and they would handle everything. They brought us through discreetly and Kelly held my hand through the entire process. She arranged for Rocket's cremation and scattering at a beautiful park in Fort Wayne at a shockingly affordable price. This place is amazing. Immaculately clean and arranged in such a way that you stay with your pet through the entire process, including a surgical window if you choose. The staff were kind and empathetic and made me feel like I wasn't alone during a horrible, horrible day. Put VEG on your list in case you have an unexpected event with your pet and tell Kelly thank you again from Will.

    See all

    1 month ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Thank you for your kind words and for placing your trust in us!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim M.
    0
    15
    2

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of J W.
    0
    7
    2

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Will S.
    38
    13
    7

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    The staff here are amazing. They went above and beyond to help my dog. And took very good care of her. I cannot recommend them enough!

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    I highly recommend this clinic! I took my sick doggy there, and they were fantastic! Everyone was kind, and my baby had excellent care!

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - VEG ER for Pets

    Review Highlights - VEG ER for Pets

    Kotani was absolutely amazing as were Kim, Gretchen (Oliver almost tried to go home with Gretchen he liked her so much) and Kourtney.

    Mentioned in 2 reviews

    Read more highlights

    VetCheck Pet Urgent Care Center

    VetCheck Pet Urgent Care Center

    (12 reviews)

    Very thorough exam and professional recommendations for our cat with rotten tooth (periodontitis)…read more Of course we realized it was giving her pain on a Friday night, but we got an immediate appt and were in/out in less than an hour with pain meds, antibiotics and anti inflammatory meds. Our cat Paws actually lost the rotten tooth on its own! She has healed and is no longer in pain. Very grateful!! Thank you

    We would like to start off by stating that we contacted VetCheck Carmel before writing any reviews…read moreabout our experience online. I would not recommend you bring your pet here unless they are on their actual death bed. Review our experience below as to why we feel this strongly about their lack of care for your pet and only to line their pockets. We came home from being out of town on a Friday afternoon and our dog had a large cut on the bottom of her paw. We contacted our vet and they told us to go to Indianapolis because our dog needed stitches and they were unable to get us at the last minute with it being a Friday afternoon/evening prior to a holiday. **There are no emergency vets in the Bloomington area. We reached out to Indy Vet (who was recommended) but they let us know they were backed up and to go to VetCheck in Carmel to be seen sooner. We contacted them and they were able to get us in that evening with their $99 deposit fee. We had her paw wrapped on the drive up to prevent her licking and making the situation worse. We arrived, went to the exam room, explained the situation to the tech, and she took our dog back to show the vet and relay the information we discussed. Dr. Dodda came into the exam room and told us he would be gluing it based on the location and the fact that it was "not actively bleeding" (She was actively bleeding all afternoon/evening prior to arriving/wrapping). We reiterated that our vet communicated it would need stitches based on the images sent to her. He didn't seem interested in answering any of our questions and reiterated he would be sedating her, debriding and gluing it shut. We are not the professionals here and by this point it was 9 p.m. at night - getting into another emergency vet would have taken a long time - so we agreed. Our dog came out from the treatment and we were given instructions: Ecollar for 10 days, change her bandage out 2-3 days after and daily bandage changes after that + give her the prescribed antibiotic and pain pill. The vet never came back post procedure to let us know what exactly he had done and how it went. We checked out and went on our way home. The bandage came off 2 days later and we proceeded with the post-op advice given. We contacted our vet to schedule a check-up on the wound and sent the information from the emergency vet over to them - the earliest they could get us in with the holiday was 5 days after the emergency visit. Upon arrival to our vet - she confirmed that the vet should have put stitches in. After 5 days of "healing", our dog went back under sedation to receive stitches from our personal vet. We reached out to VetCheck to let them know the update and confirmation of what the vet should have professionally done to help our dog and try to rectify the situation. Instead of calling us back - they reached out to our personal vet to receive her records of what was performed (without our consent). Luckily, our vet informed us after that they had sent the records over and asked if we were receiving treatment from them. Keep in mind - this all happened without our permission and without receiving a response back from VetCheck. We finally received a call back from VetCheck and they let us know they would not be refunding any of the treatment provided because we did not follow the "Follow Up Instructions". It was then they claimed that we were supposed to come back 48 hours later for a follow up appointment after the first treatment. We let them know we were never informed in-person or in-writing of this 48 hour follow up appointment to which they replied "it's in our records we told you to come back". This was a blatant lie as you can see in the attached picture of the instructions written on the bag "Change bandage 2-3 days". Why would we need to change the bandage in 2-3 days if we were instructed to come back in for a follow up appointment 48 hours later? Overall - would not recommend you bring your pet here for care and in any future emergent situations, we will go elsewhere.

    VCA Advanced Veterinary Care Center

    VCA Advanced Veterinary Care Center

    (164 reviews)

    I have been here twice, both emergency situations. My previous dog needed to be euthanized (during…read morea major snow and ice storm) due to increasing inoperable health issues and old age. I was met with compassion and I could feel the love from the staff, even though they did not know my baby. It helped immensely during the worst day of my life. I sent my boyfriend in to pick up his ashes a week later and the nurse hugged him while he cried, and shed her own tears with him. It was so beyond sweet. Flash forward to today, I had to rush my new dog in for incessant coughing fits. I was worried he couldn't breathe. Admittedly, I have a tendency to over react to things after losing my last dog. I once again was show compassion and my dog and I both felt taken care of, seen, and listened to. Thank you for everything you all do. I know working in emergency veterinary care has to be one of the most difficult jobs in the world. My boys and I are eternally grateful for all of you.

    Review of VCA Advanced Veterinary Center - 7712 Crosspoint Commons, Fishers, IN 46038…read more I had a very disappointing experience at VCA Advanced Veterinary Center in Fishers. While I understand that veterinary environments can be busy and stressful, professionalism and compassion should never be optional -- especially in an emergency care setting. One of the staff members, Danielle, spoke to me in a way that felt dismissive and condescending. When you're already worried about your pet, the last thing you need is to feel talked down to. Communication matters, and tone matters even more when clients are under stress. What was even more frustrating was the sense that administrative or social corrections seemed to take priority over actually helping patients get seen. Instead of focusing on the urgency of care, there appeared to be more concern about correcting people in conversation. In an advanced veterinary center, the primary focus should always be on patient care and compassion. Additionally, the overall atmosphere felt uncomfortable. Some staff members appeared disrespectful not only toward clients but also toward their own coworkers. It did not feel like a supportive or team-oriented environment. When employees seem disengaged or dismissive, it reflects poorly on the entire organization. I truly hope management takes feedback seriously and works on improving communication, professionalism, and overall workplace culture. Pet owners bring their animals here during vulnerable moments -- they deserve empathy, urgency, and respect.

    VEG ER for Pets - emergencypethospital - Updated May 2026

    Loading...
    Loading...
    Loading...